Question 1

What are the different markets in which
        Helpjuice and
        Support Hero compete against each other?

Accepted Answer

Helpjuice and
        Support Hero compete against each other in
        the Customer Self Service, Knowledge Management.

Question 2

How does the market share of
        Helpjuice
        and Support Hero compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Helpjuice has a
        17.86%
        market share in comparison to
        Support Hero’s
        10.62%.
        Since it has a better market share coverage,
        Helpjuice holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Support Hero holds the
        3rd spot.

Question 3

How many customers are acquired by
        Helpjuice and
        Support Hero in the
        Customer Self Service segment?

Accepted Answer

Helpjuice has
        1,487 customers and
        Support Hero has
        884 customers in the
        Customer Self Service
        segment. Helpjuice has
        603 more customers than
        Support Hero in this category.

Question 4

What are the countries in which
        Helpjuice and
        Support Hero has more customers?

Accepted Answer

Helpjuice has more customers in United States, United Kingdom and Canada.
Support Hero has more customers in United States, United Kingdom and Australia.

Helpjuice Vs Support Hero : In-Depth Comparison

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Comparing the customer bases of Helpjuice and Support Hero

Comparing the market share of Helpjuice and Support Hero

Compare Helpjuice vs Support Hero customers by geography

Customer Movements for this month

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