PhaseWare
PhaseWare is a provider of tracker product suite that provides configurable customer support software solution.
Market Share of PhaseWare
Current Customer(s)
74
Market Share (Est.)
0.07%
Ranking
#51
Top Competitors and Alternatives of PhaseWare
The top three of PhaseWare’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 15063 | 14.04% | PhaseWare vs Gorgias |
| Help Scout | 11525 | 10.75% | PhaseWare vs Help Scout |
| SherpaDesk | 11391 | 10.62% | PhaseWare vs SherpaDesk |
| ConnectWise | 8013 | 7.47% | PhaseWare vs ConnectWise |
| Zoho Desk | 7296 | 6.80% | PhaseWare vs Zoho Desk |
| LiveAgent | 6018 | 5.61% | PhaseWare vs LiveAgent |
| Agent.ai | 5458 | 5.09% | PhaseWare vs Agent.ai |
| OTRS | 4918 | 4.59% | PhaseWare vs OTRS |
| osTicket | 4338 | 4.04% | PhaseWare vs osTicket |
| Front | 3306 | 3.08% | PhaseWare vs Front |
| Spiceworks Help Desk | 2931 | 2.73% | PhaseWare vs Spiceworks Help Desk |
| ManageEngine ServiceDesk Plus | 2170 | 2.02% | PhaseWare vs ManageEngine ServiceDesk Plus |
| Kayako | 1785 | 1.66% | PhaseWare vs Kayako |
| Oracle Service Cloud (formerly RightNow) | 1775 | 1.65% | PhaseWare vs Oracle Service Cloud (formerly RightNow) |
| TeamSupport | 1769 | 1.65% | PhaseWare vs TeamSupport |
| Chaport Live Chat | 1720 | 1.60% | PhaseWare vs Chaport Live Chat |
| SupportSystem | 1131 | 1.05% | PhaseWare vs SupportSystem |
| HappyFox | 1089 | 1.02% | PhaseWare vs HappyFox |
| Helpshift | 1029 | 0.96% | PhaseWare vs Helpshift |
| Web Help Desk | 968 | 0.90% | PhaseWare vs Web Help Desk |
Popular Comparisons
Top Competitors and Alternatives of PhaseWare
The top three of PhaseWare’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
PhaseWare vs Gorgias
PhaseWare vs Help Scout
PhaseWare vs SherpaDesk
PhaseWare vs ConnectWise
PhaseWare vs Zoho Desk
PhaseWare vs LiveAgent
PhaseWare vs Agent.ai
PhaseWare vs OTRS
Customers of PhaseWare
Around the world in 2026, over 74 companies have started using PhaseWare as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Cognizant | 10,000+ | Teaneck | New Jersey | United States |     |
| IBM | 10,000+ | Armonk | New York | United States | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
| McLeod Health | 10,000+ | Florence | South Carolina | United States | |
| ION | 10,000+ | New York City | New York | United States | |
| Clarivate | 10,000+ | London | England | United Kingdom | |
| Keysight Technologies | 10,000+ | Santa Rosa | California | United States | |
| HD Supply | 10,000+ | Jacksonville | Florida | United States | |
| The Home Depot | 10,000+ | Atlanta | Georgia | United States | |
| HD Supply | 10,000+ | Atlanta | Georgia | United States | |
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PhaseWare Customers by Products and Services
The top three products and services offering customers that use PhaseWare for Helpdesk Tools are Data Analytics (4), Distribution (3), Consulting Services (3).
Customers
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PhaseWare Customers by Employee Size
The majority of PhaseWare's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (13 companies), 10,000+ employees (12 companies), 20 - 49 employees (11 companies).
Employee Size
PhaseWare Customers by Geography
The top three geographies of PhaseWare for helpdesk-tools are the United States with 68(91.89%), Canada with 1(1.35%), El Salvador with 1(1.35%) customers respectively.
Customers
Employees of PhaseWare
Also see other Products/Services by PhaseWare in:
FAQ
Find answers to the most often asked questions by users.
Who are the top PhaseWare competitors?
PhaseWare’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of PhaseWare competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PhaseWare and 40,000 other technologies on the internet. You can also compare PhaseWare and its feature with top competitors here : PhaseWare vs Gorgias PhaseWare vs Help Scout PhaseWare vs SherpaDesk.
What is PhaseWare customer distribution based on company size?
What is PhaseWare market share in the helpdesk-tools?
What are the top countries that use PhaseWare?
What are the top industries that use PhaseWare?
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