PhaseWare
PhaseWare is a provider of tracker product suite that provides configurable customer support software solution.
Market Share of PhaseWare
Current Customer(s)
50
Market Share (Est.)
0.05%
Ranking
#61
Top Competitors and Alternatives of PhaseWare
The top three of PhaseWare’s competitors in the Helpdesk Tools category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16676 | 17.38% | PhaseWare vs Gorgias |
| Help Scout | 12320 | 12.84% | PhaseWare vs Help Scout |
| SherpaDesk | 11480 | 11.97% | PhaseWare vs SherpaDesk |
| LiveAgent | 6299 | 6.57% | PhaseWare vs LiveAgent |
| Zoho Desk | 6224 | 6.49% | PhaseWare vs Zoho Desk |
| Agent.ai | 6102 | 6.36% | PhaseWare vs Agent.ai |
| ConnectWise | 4675 | 4.87% | PhaseWare vs ConnectWise |
| osTicket | 3910 | 4.08% | PhaseWare vs osTicket |
| Front | 2890 | 3.01% | PhaseWare vs Front |
| OTRS | 2884 | 3.01% | PhaseWare vs OTRS |
| Spiceworks Help Desk | 1995 | 2.08% | PhaseWare vs Spiceworks Help Desk |
| Chaport Live Chat | 1968 | 2.05% | PhaseWare vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1463 | 1.52% | PhaseWare vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1239 | 1.29% | PhaseWare vs Kayako |
| SupportSystem | 1140 | 1.19% | PhaseWare vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1089 | 1.14% | PhaseWare vs ManageEngine ServiceDesk Plus |
| HappyFox | 1006 | 1.05% | PhaseWare vs HappyFox |
| Helpshift | 997 | 1.04% | PhaseWare vs Helpshift |
| LiveHelpNow | 926 | 0.97% | PhaseWare vs LiveHelpNow |
| GrooveHQ | 688 | 0.72% | PhaseWare vs GrooveHQ |
Popular Comparisons
Top Competitors and Alternatives of PhaseWare
The top three of PhaseWare’s competitors in the Helpdesk Tools category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.
PhaseWare vs Gorgias
PhaseWare vs Help Scout
PhaseWare vs SherpaDesk
PhaseWare vs LiveAgent
PhaseWare vs Zoho Desk
PhaseWare vs Agent.ai
PhaseWare vs ConnectWise
PhaseWare vs osTicket
Customers of PhaseWare
Around the world in 2026, over 50 companies have started using PhaseWare as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| IBM | 10,000+ | Armonk | New York | United States |     |
| HD Supply | 10,000+ | Atlanta | Georgia | United States | |
| Keysight Technologies | 10,000+ | Santa Rosa | California | United States | |
| McLeod Health | 10,000+ | Florence | South Carolina | United States | |
| Pitney Bowes | 10,000+ | Stamford | Connecticut | United States | |
| The Home Depot | 10,000+ | Atlanta | Georgia | United States | |
| Stewart Title | 5,000 - 9,999 | Houston | Texas | United States | |
| BeyondTrust | 1,000 - 4,999 | Johns Creek | Georgia | United States | |
| Lindsay Corporation | 1,000 - 4,999 | Omaha | Nebraska | United States | |
| Envoy Mortgage | 1,000 - 4,999 | Houston | Texas | United States | |
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PhaseWare Customers by Products and Services
The top three products and services offering customers that use PhaseWare for Helpdesk Tools are Consulting Services (3), Technical Support (2), Managed Services (2).
Customers
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PhaseWare Customers by Employee Size
The majority of PhaseWare's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (11 companies), 0 - 9 employees (6 companies), 50 - 99 employees (6 companies).
Employee Size
PhaseWare Customers by Geography
The top three geographies of PhaseWare for helpdesk-tools are the United States with 48(96.00%), Burkina Faso with 1(2.00%), Italy with 1(2.00%) customers respectively.
Customers
Employees of PhaseWare
Also see other Products/Services by PhaseWare in:
FAQ
Find answers to the most often asked questions by users.
Who are the top PhaseWare competitors?
PhaseWare’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of PhaseWare competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PhaseWare and 40,000 other technologies on the internet. You can also compare PhaseWare and its feature with top competitors here : PhaseWare vs Gorgias PhaseWare vs Help Scout PhaseWare vs SherpaDesk.
What is PhaseWare customer distribution based on company size?
What is PhaseWare market share in the helpdesk-tools?
What are the top countries that use PhaseWare?
What are the top industries that use PhaseWare?
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