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PhaseWare

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PhaseWare is a provider of tracker product suite that provides configurable customer support software solution.

Helpdesk Tools
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Market Share of PhaseWare

Current Customer(s)

40

Market Share (Est.)

0.05%

Ranking

#58

Top Competitors and Alternatives of PhaseWare

The top three of PhaseWare’s competitors in the Helpdesk Tools category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1146214.91%PhaseWare vs Gorgias
Help Scout806410.49%PhaseWare vs Help Scout
LiveAgent76219.91%PhaseWare vs LiveAgent
SherpaDesk56477.34%PhaseWare vs SherpaDesk
Zoho Desk53316.93%PhaseWare vs Zoho Desk
ConnectWise47966.24%PhaseWare vs ConnectWise
osTicket40925.32%PhaseWare vs osTicket
Spiceworks Help Desk24493.18%PhaseWare vs Spiceworks Help Desk
OTRS23983.12%PhaseWare vs OTRS
Front22312.90%PhaseWare vs Front
Oracle Service Cloud (formerly RightNow)21212.76%PhaseWare vs Oracle Service Cloud (formerly RightNow)
Kayako17442.27%PhaseWare vs Kayako
Chaport Live Chat15622.03%PhaseWare vs Chaport Live Chat
LiveHelpNow12511.63%PhaseWare vs LiveHelpNow
Helpshift11041.44%PhaseWare vs Helpshift
HappyFox10221.33%PhaseWare vs HappyFox
HelpSite8251.07%PhaseWare vs HelpSite
GrooveHQ8151.06%PhaseWare vs GrooveHQ
ManageEngine ServiceDesk Plus7991.04%PhaseWare vs ManageEngine ServiceDesk Plus
SupportSystem7811.02%PhaseWare vs SupportSystem
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Popular Comparisons

Top Competitors and Alternatives of PhaseWare

The top three of PhaseWare’s competitors in the Helpdesk Tools category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.

PhaseWare vs Gorgias

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PhaseWare vs Help Scout

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PhaseWare vs LiveAgent

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PhaseWare vs SherpaDesk

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PhaseWare vs Zoho Desk

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PhaseWare vs ConnectWise

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PhaseWare vs osTicket

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PhaseWare vs Spiceworks Help Desk

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Customers of PhaseWare

Around the world in 2024, over 40 companies have started using PhaseWare as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Jefferson County500 - 999HillsboroMissouriUnited States
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Network Cabling Services250 - 499HoustonTexasUnited States
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Triad Financial Services100 - 249JacksonvilleFloridaUnited States
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Tech Americas100 - 249KatyTexasUnited States
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Tronair100 - 249SwantonOhioUnited States
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Wisconsin Virtual Learning50 - 99FredoniaWisconsinUnited States
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Tribute20 - 49HudsonOhioUnited States
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MITC20 - 49FrederickMarylandUnited States
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ENCO Systems20 - 49SouthfieldMichiganUnited States
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COLEX IMAGING INC20 - 49Elmwood ParkNew JerseyUnited States
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PhaseWare Customers by Products and Services

The top three products and services offering customers that use PhaseWare for Helpdesk Tools are Accounting (2), Data Analytics (2), Project Management (2).

Customers

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PhaseWare Customers by Employee Size

The majority of PhaseWare's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (8 companies), 100 - 249 employees (8 companies), 50 - 99 employees (6 companies).

Employee Size

PhaseWare Customers by Geography

The top three geographies of PhaseWare for helpdesk-tools are the United States with 38(95.00%), Israel with 1(2.50%), India with 1(2.50%) customers respectively.

Customers

Employees of PhaseWare

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Also see other Products/Services by PhaseWare in:

Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top PhaseWare competitors?

PhaseWare’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of PhaseWare competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PhaseWare and 40,000 other technologies on the internet. You can also compare PhaseWare and its feature with top competitors here : PhaseWare vs Gorgias PhaseWare vs Help Scout PhaseWare vs LiveAgent.

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What is PhaseWare customer distribution based on company size?

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What is PhaseWare market share in the helpdesk-tools?

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What are the top countries that use PhaseWare?

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What are the top industries that use PhaseWare?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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