Question 1

What are the different markets in which
        Helpshift and
        PhaseWare compete against each other?

Accepted Answer

Helpshift and
        PhaseWare compete against each other in
        the Helpdesk Tools, Contact Center, Instant Messaging And Chat.

Question 2

How does the market share of
        Helpshift
        and PhaseWare compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Helpshift has a
        1.09%
        market share in comparison to
        PhaseWare’s
        0.05%.
        Since it has a better market share coverage,
        Helpshift holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        PhaseWare holds the
        58th spot.

Question 3

How many customers are acquired by
        Helpshift and
        PhaseWare in the
        Helpdesk Tools segment?

Accepted Answer

Helpshift has
        1,017 customers and
        PhaseWare has
        46 customers in the
        Helpdesk Tools
        segment. Helpshift has
        971 more customers than
        PhaseWare in this category.

Question 4

What are the countries in which
        Helpshift and
        PhaseWare has more customers?

Accepted Answer

Helpshift has more customers in United States, United Kingdom and Canada.
PhaseWare has more customers in United States, Italy and Burkina Faso.

Helpshift Vs PhaseWare : In-Depth Comparison

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Comparing the customer bases of Helpshift and PhaseWare

Comparing the market share of Helpshift and PhaseWare

Compare Helpshift vs PhaseWare customers by geography

Customer Movements for this month

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