Question 1

What are the different markets in which
        Chaport Live Chat and
        PhaseWare compete against each other?

Accepted Answer

Chaport Live Chat and
        PhaseWare compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, In-App Support, Live Chat.

Question 2

How does the market share of
        Chaport Live Chat
        and PhaseWare compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Chaport Live Chat has a
        2.15%
        market share in comparison to
        PhaseWare’s
        0.05%.
        Since it has a better market share coverage,
        Chaport Live Chat holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        PhaseWare holds the
        59th spot.

Question 3

How many customers are acquired by
        Chaport Live Chat and
        PhaseWare in the
        Help Desk And Ticketing segment?

Accepted Answer

Chaport Live Chat has
        1,566 customers and
        PhaseWare has
        35 customers in the
        Help Desk And Ticketing
        segment. Chaport Live Chat has
        1531 more customers than
        PhaseWare in this category.

Question 4

What are the countries in which
        Chaport Live Chat and
        PhaseWare has more customers?

Accepted Answer

Chaport Live Chat has more customers in United States, United Kingdom and India.
PhaseWare has more customers in United States and Israel.

Chaport Live Chat Vs PhaseWare : In-Depth Comparison

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Comparing the customer bases of Chaport Live Chat and PhaseWare

Comparing the market share of Chaport Live Chat and PhaseWare

Compare Chaport Live Chat vs PhaseWare customers by geography

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