Question 1

What are the different markets in which
        Help Scout and
        Chaport Live Chat compete against each other?

Accepted Answer

Help Scout and
        Chaport Live Chat compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, In-App Support, Live Chat.

Question 2

How does the market share of
        Help Scout
        and Chaport Live Chat compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        12.22%
        market share in comparison to
        Chaport Live Chat’s
        2.80%.
        Since it has a better market share coverage,
        Help Scout holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Chaport Live Chat holds the
        10th spot.

Question 3

How many customers are acquired by
        Help Scout and
        Chaport Live Chat in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        8,743 customers and
        Chaport Live Chat has
        2,005 customers in the
        Helpdesk Tools
        segment. Help Scout has
        6738 more customers than
        Chaport Live Chat in this category.

Question 4

What are the countries in which
        Help Scout and
        Chaport Live Chat has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
Chaport Live Chat has more customers in United States, United Kingdom and India.

Help Scout Vs Chaport Live Chat : In-Depth Comparison

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Comparing the customer bases of Help Scout and Chaport Live Chat

Comparing the market share of Help Scout and Chaport Live Chat

Compare Help Scout vs Chaport Live Chat customers by geography

Customer Movements for this month

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