Question 1

What are the different markets in which
        Zoho Desk and
        Chaport Live Chat compete against each other?

Accepted Answer

Zoho Desk and
        Chaport Live Chat compete against each other in
        the Contact Center, Customer Engagement, Customer Experience, Customer Support Services, Help Desk And Ticketing.

Question 2

How does the market share of
        Zoho Desk
        and Chaport Live Chat compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Zoho Desk has a
        7.25%
        market share in comparison to
        Chaport Live Chat’s
        2.80%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Chaport Live Chat holds the
        10th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Chaport Live Chat in the
        Helpdesk Tools segment?

Accepted Answer

Zoho Desk has
        5,189 customers and
        Chaport Live Chat has
        2,005 customers in the
        Helpdesk Tools
        segment. Zoho Desk has
        3184 more customers than
        Chaport Live Chat in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Chaport Live Chat has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Chaport Live Chat has more customers in United States, United Kingdom and India.

Zoho Desk Vs Chaport Live Chat : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Chaport Live Chat

Comparing the market share of Zoho Desk and Chaport Live Chat

Compare Zoho Desk vs Chaport Live Chat customers by geography

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