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LiveChat

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LiveChat engage customers on their website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for...Read more

Customer Engagement
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Market Share of LiveChat

Current Customer(s)

33313

Market Share (Est.)

3.54%

Ranking

#3

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Engagement category are CINNOX with 56.46%, Intercom with 14.32%, Zoho SalesIQ with 3.48% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CINNOX53187356.46%LiveChat vs CINNOX
Intercom13490014.32%LiveChat vs Intercom
Zoho SalesIQ328043.48%LiveChat vs Zoho SalesIQ
Yotpo237472.52%LiveChat vs Yotpo
Zoho CRM195862.08%LiveChat vs Zoho CRM
Pendo167481.78%LiveChat vs Pendo
Smile.io for Shopify166061.76%LiveChat vs Smile.io for Shopify
Pipedrive143531.52%LiveChat vs Pipedrive
Sumo140071.49%LiveChat vs Sumo
Salesforce Commerce Cloud125831.34%LiveChat vs Salesforce Commerce Cloud
Salesforce Service Cloud90900.96%LiveChat vs Salesforce Service Cloud
Feefo59000.63%LiveChat vs Feefo
WalkMe55870.59%LiveChat vs WalkMe
Zoho Desk51790.55%LiveChat vs Zoho Desk
LivePerson42400.45%LiveChat vs LivePerson
UserVoice36490.39%LiveChat vs UserVoice
Salesforce Engage28630.30%LiveChat vs Salesforce Engage
Genesys PureCloud28420.30%LiveChat vs Genesys PureCloud
Five927340.29%LiveChat vs Five9
Higher Logic25520.27%LiveChat vs Higher Logic
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Popular Comparisons

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Engagement category are CINNOX with 56.46%, Intercom with 14.32%, Zoho SalesIQ with 3.48% market share.

LiveChat vs CINNOX

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LiveChat vs Intercom

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LiveChat vs Zoho SalesIQ

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LiveChat vs Yotpo

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LiveChat vs Zoho CRM

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LiveChat vs Pendo

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LiveChat vs Smile.io for Shopify

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LiveChat vs Pipedrive

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Customers of LiveChat

Around the world in 2025, over 33313 companies have started using LiveChat as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Henry Schein10,000+MelvilleNew YorkUnited States
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RMIT10,000+MelbourneVictoriaAustralia
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Stony Brook University10,000+Stony BrookNew YorkUnited States
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ABC Supply10,000+BeloitWisconsinUnited States
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Lindt10,000+ExeterNew HampshireUnited States
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BJC HealthCare10,000+St. LouisMissouriUnited States
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Weyerhaeuser10,000+SeattleWashingtonUnited States
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Chow Sang Sang10,000+Hong KongHong Kong SARPeople's Republic of China
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Goodbaby International Holdings Limited10,000+KunshanJiangsuPeople's Republic of China
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Erickson Senior Living10,000+CatonsvilleMarylandUnited States
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LiveChat Customers by Products and Services

The top three products and services offering customers that use LiveChat for Customer Engagement are Marketing (266), Education (185), Digital Marketing (181).

Customers

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LiveChat Customers by Employee Size

The majority of LiveChat's customers for the customer-engagement category fall in the company size of 0 - 9 employees (10545 companies), 20 - 49 employees (9519 companies), 100 - 249 employees (4087 companies).

Employee Size

LiveChat Customers by Geography

The top three geographies of LiveChat for customer-engagement are the United States with 17188(61.34%), United Kingdom with 3812(13.60%), Australia with 1861(6.64%) customers respectively.

Customers

Employees of LiveChat

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Also see other Products/Services by LiveChat in:

Instant Messaging And Chat
Customer Satisfaction Ratings
Live Chat
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveChat competitors?

LiveChat’s Top competitors in the customer-engagement category are CINNOX, Intercom, Zoho SalesIQ. You can view a full list of LiveChat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveChat and 40,000 other technologies on the internet. You can also compare LiveChat and its feature with top competitors here : LiveChat vs CINNOX LiveChat vs Intercom LiveChat vs Zoho SalesIQ.

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What is LiveChat customer distribution based on company size?

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What is LiveChat market share in the customer-engagement?

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What are the top countries that use LiveChat?

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What are the top industries that use LiveChat?

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