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LiveChat

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LiveChat engage customers on their website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for...Read more

Customer Engagement
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Market Share of LiveChat

Current Customer(s)

29449

Market Share (Est.)

5.24%

Ranking

#5

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Engagement category are Intercom with 28.69%, Brevo with 9.11%, Zoho CRM with 5.63% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom16136028.69%LiveChat vs Intercom
Brevo512429.11%LiveChat vs Brevo
Zoho CRM316685.63%LiveChat vs Zoho CRM
Zoho SalesIQ305545.43%LiveChat vs Zoho SalesIQ
Pendo257564.58%LiveChat vs Pendo
Pipedrive224734.00%LiveChat vs Pipedrive
Yotpo211543.76%LiveChat vs Yotpo
Salesforce Service Cloud158952.83%LiveChat vs Salesforce Service Cloud
Sumo157482.80%LiveChat vs Sumo
Salesforce Commerce Cloud142812.54%LiveChat vs Salesforce Commerce Cloud
Smile.io for Shopify135632.41%LiveChat vs Smile.io for Shopify
Salesforce Engage128242.28%LiveChat vs Salesforce Engage
Genesys PureCloud105541.88%LiveChat vs Genesys PureCloud
WalkMe86601.54%LiveChat vs WalkMe
Zoho Desk72961.30%LiveChat vs Zoho Desk
Feefo57731.03%LiveChat vs Feefo
Survicate54060.96%LiveChat vs Survicate
SendX51960.92%LiveChat vs SendX
Five949520.88%LiveChat vs Five9
Skeepers40360.72%LiveChat vs Skeepers
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Popular Comparisons

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Engagement category are Intercom with 28.69%, Brevo with 9.11%, Zoho CRM with 5.63% market share.

LiveChat vs Intercom

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LiveChat vs Brevo

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LiveChat vs Zoho CRM

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LiveChat vs Zoho SalesIQ

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LiveChat vs Pendo

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LiveChat vs Pipedrive

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LiveChat vs Yotpo

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LiveChat vs Salesforce Service Cloud

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Customers of LiveChat

Around the world in 2026, over 29166 companies have started using LiveChat as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Xerox10,000+NorwalkConnecticutUnited States
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PT Astra International Tbk - TSO10,000+BandungWest JavaIndonesia
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WARTSILA SOUTH AFRICA LTD10,000+HelsinkiUusimaaFinland
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Total Life Changes, LLC10,000+DetroitMichiganUnited States
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Pella Corporation10,000+PellaIowaUnited States
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Infinix Mobile10,000+LahorePunjabPakistan
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Motorola Solutions10,000+ChicagoIllinoisUnited States
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UNIVERSITY OF MASSACHUSETTS AMHERST10,000+AmherstMassachusettsUnited States
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DBS Group Holdings Ltd10,000+SingaporeCentral SingaporeSingapore
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First American10,000+Santa AnaCaliforniaUnited States
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LiveChat Customers by Products and Services

The top three products and services offering customers that use LiveChat for Customer Engagement are Marketing (208), Digital Marketing (160), Education (154).

Customers

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LiveChat Customers by Employee Size

The majority of LiveChat's customers for the customer-engagement category fall in the company size of 0 - 9 employees (11604 companies), 20 - 49 employees (8039 companies), 100 - 249 employees (3935 companies).

Employee Size

LiveChat Customers by Geography

The top three geographies of LiveChat for customer-engagement are the United States with 14975(61.54%), United Kingdom with 3543(14.56%), Australia with 1508(6.20%) customers respectively.

Customers

Employees of LiveChat

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Also see other Products/Services by LiveChat in:

Customer Satisfaction Ratings
Instant Messaging And Chat
Customer Engagement
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveChat competitors?

LiveChat’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho CRM. You can view a full list of LiveChat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveChat and 40,000 other technologies on the internet. You can also compare LiveChat and its feature with top competitors here : LiveChat vs Intercom LiveChat vs Brevo LiveChat vs Zoho CRM.

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What is LiveChat customer distribution based on company size?

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What is LiveChat market share in the customer-engagement?

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What are the top countries that use LiveChat?

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What are the top industries that use LiveChat?

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