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LiveChat

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LiveChat engage customers on their website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for...Read more

Customer Engagement
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Market Share of LiveChat

Current Customer(s)

33065

Market Share (Est.)

3.52%

Ranking

#3

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, Zoho SalesIQ with 3.47% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CINNOX53187156.57%LiveChat vs CINNOX
Intercom13493414.35%LiveChat vs Intercom
Zoho SalesIQ326543.47%LiveChat vs Zoho SalesIQ
Yotpo235182.50%LiveChat vs Yotpo
Zoho CRM196812.09%LiveChat vs Zoho CRM
Pendo169881.81%LiveChat vs Pendo
Smile.io for Shopify161831.72%LiveChat vs Smile.io for Shopify
Pipedrive142481.52%LiveChat vs Pipedrive
Sumo138401.47%LiveChat vs Sumo
Salesforce Commerce Cloud124071.32%LiveChat vs Salesforce Commerce Cloud
Salesforce Service Cloud87670.93%LiveChat vs Salesforce Service Cloud
Feefo58680.62%LiveChat vs Feefo
WalkMe55800.59%LiveChat vs WalkMe
Zoho Desk52720.56%LiveChat vs Zoho Desk
LivePerson41910.45%LiveChat vs LivePerson
UserVoice36450.39%LiveChat vs UserVoice
Salesforce Engage28670.30%LiveChat vs Salesforce Engage
Genesys PureCloud27940.30%LiveChat vs Genesys PureCloud
Five927150.29%LiveChat vs Five9
Higher Logic25930.28%LiveChat vs Higher Logic
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Popular Comparisons

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, Zoho SalesIQ with 3.47% market share.

LiveChat vs CINNOX

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LiveChat vs Intercom

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LiveChat vs Zoho SalesIQ

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LiveChat vs Yotpo

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LiveChat vs Zoho CRM

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LiveChat vs Pendo

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LiveChat vs Smile.io for Shopify

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LiveChat vs Pipedrive

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Customers of LiveChat

Around the world in 2025, over 33065 companies have started using LiveChat as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Central Florida10,000+OrlandoFloridaUnited States
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Implenia10,000+Dietlikon / Dietlikon (Dorf)ZurichSwitzerland
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BJC HealthCare10,000+St. LouisMissouriUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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Qube Holdings Ltd10,000+SydneyNew South WalesAustralia
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Chow Sang Sang10,000+Hong KongHong Kong SARPeople's Republic of China
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KPN10,000+RotterdamSouth HollandNetherlands
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Gartner10,000+StamfordConnecticutUnited States
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TotalEnergies SE (fmr Total SA)10,000+CourbevoieIle-de-FranceFrance
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RMIT10,000+MelbourneVictoriaAustralia
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LiveChat Customers by Products and Services

The top three products and services offering customers that use LiveChat for Customer Engagement are Marketing (258), Education (186), Digital Marketing (175).

Customers

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LiveChat Customers by Employee Size

The majority of LiveChat's customers for the customer-engagement category fall in the company size of 0 - 9 employees (10571 companies), 20 - 49 employees (9435 companies), 100 - 249 employees (3996 companies).

Employee Size

LiveChat Customers by Geography

The top three geographies of LiveChat for customer-engagement are the United States with 17027(61.16%), United Kingdom with 3766(13.53%), Australia with 1826(6.56%) customers respectively.

Customers

Employees of LiveChat

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Also see other Products/Services by LiveChat in:

Customer Satisfaction Ratings
Customer Engagement
Instant Messaging And Chat
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveChat competitors?

LiveChat’s Top competitors in the customer-engagement category are CINNOX, Intercom, Zoho SalesIQ. You can view a full list of LiveChat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveChat and 40,000 other technologies on the internet. You can also compare LiveChat and its feature with top competitors here : LiveChat vs CINNOX LiveChat vs Intercom LiveChat vs Zoho SalesIQ.

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What is LiveChat customer distribution based on company size?

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What is LiveChat market share in the customer-engagement?

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What are the top countries that use LiveChat?

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What are the top industries that use LiveChat?

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