Question 1

What are the different markets in which
        LiveChat and
        Five9 compete against each other?

Accepted Answer

LiveChat and
        Five9 compete against each other in
        the Customer Engagement, Instant Messaging And Chat, Auto Dialer, Call Recording, Communication.

Question 2

How does the market share of
        LiveChat
        and Five9 compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LiveChat has a
        3.52%
        market share in comparison to
        Five9’s
        0.29%.
        Since it has a better market share coverage,
        LiveChat holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Five9 holds the
        20th spot.

Question 3

How many customers are acquired by
        LiveChat and
        Five9 in the
        Customer Engagement segment?

Accepted Answer

LiveChat has
        33,065 customers and
        Five9 has
        2,715 customers in the
        Customer Engagement
        segment. LiveChat has
        30350 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        LiveChat and
        Five9 has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
Five9 has more customers in United States, Canada and United Kingdom.

LiveChat Vs Five9 : In-Depth Comparison

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Comparing the customer bases of LiveChat and Five9

Comparing the market share of LiveChat and Five9

Compare LiveChat vs Five9 customers by geography

Customer Movements for this month

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