Intercom
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more
Market Share of Intercom
Current Customer(s)
134934
Market Share (Est.)
14.35%
Ranking
#2
Top Competitors and Alternatives of Intercom
The top three of Intercom’s competitors in the Customer Engagement category are CINNOX with 56.57%, LiveChat with 3.52%, Zoho SalesIQ with 3.47% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| CINNOX | 531871 | 56.57% | Intercom vs CINNOX |
| LiveChat | 33065 | 3.52% | Intercom vs LiveChat |
| Zoho SalesIQ | 32654 | 3.47% | Intercom vs Zoho SalesIQ |
| Yotpo | 23518 | 2.50% | Intercom vs Yotpo |
| Zoho CRM | 19681 | 2.09% | Intercom vs Zoho CRM |
| Pendo | 16988 | 1.81% | Intercom vs Pendo |
| Smile.io for Shopify | 16183 | 1.72% | Intercom vs Smile.io for Shopify |
| Pipedrive | 14248 | 1.52% | Intercom vs Pipedrive |
| Sumo | 13840 | 1.47% | Intercom vs Sumo |
| Salesforce Commerce Cloud | 12407 | 1.32% | Intercom vs Salesforce Commerce Cloud |
| Salesforce Service Cloud | 8767 | 0.93% | Intercom vs Salesforce Service Cloud |
| Feefo | 5868 | 0.62% | Intercom vs Feefo |
| WalkMe | 5580 | 0.59% | Intercom vs WalkMe |
| Zoho Desk | 5272 | 0.56% | Intercom vs Zoho Desk |
| LivePerson | 4191 | 0.45% | Intercom vs LivePerson |
| UserVoice | 3645 | 0.39% | Intercom vs UserVoice |
| Salesforce Engage | 2867 | 0.30% | Intercom vs Salesforce Engage |
| Genesys PureCloud | 2794 | 0.30% | Intercom vs Genesys PureCloud |
| Five9 | 2715 | 0.29% | Intercom vs Five9 |
| Higher Logic | 2593 | 0.28% | Intercom vs Higher Logic |
Popular Comparisons
Top Competitors and Alternatives of Intercom
The top three of Intercom’s competitors in the Customer Engagement category are CINNOX with 56.57%, LiveChat with 3.52%, Zoho SalesIQ with 3.47% market share.
Intercom vs CINNOX
Intercom vs LiveChat
Intercom vs Zoho SalesIQ
Intercom vs Yotpo
Intercom vs Zoho CRM
Intercom vs Pendo
Intercom vs Smile.io for Shopify
Intercom vs Pipedrive
Customers of Intercom
Around the world in 2025, over 134934 companies have started using Intercom as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| CVS | 10,000+ | Woonsocket | Rhode Island | United States |     |
| Eni | 10,000+ | Rome | Latium | Italy | |
| NorthShore | 10,000+ | Evanston | Illinois | United States | |
| UL Solutions | 10,000+ | Northbrook | Illinois | United States | |
| University Of Central Florida | 10,000+ | Orlando | Florida | United States | |
| GardaWorld | 10,000+ | Montreal | Quebec | Canada | |
| Cathay Pacific Airways | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China | |
| Walgreens | 10,000+ | Deerfield | Illinois | United States | |
| St. Luke's | 10,000+ | Boise | Idaho | United States | |
| Sysco | 10,000+ | Houston | Texas | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Intercom Customers by Products and Services
The top three products and services offering customers that use Intercom for Customer Engagement are Marketing (1211), Saas (936), Social Media (790).
Customers
Download the 6sense Chrome Extension to get verified contact data of Intercom employees
Install Now
Intercom Customers by Employee Size
The majority of Intercom's customers for the customer-engagement category fall in the company size of 0 - 9 employees (69499 companies), 20 - 49 employees (26763 companies), 10 - 19 employees (13471 companies).
Employee Size
Intercom Customers by Geography
The top three geographies of Intercom for customer-engagement are the United States with 68401(61.59%), United Kingdom with 11420(10.28%), Canada with 5985(5.39%) customers respectively.
Customers
Employees of Intercom
Also see other Products/Services by Intercom in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Intercom competitors?
Intercom’s Top competitors in the customer-engagement category are CINNOX, LiveChat, Zoho SalesIQ. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs CINNOX Intercom vs LiveChat Intercom vs Zoho SalesIQ.
What is Intercom customer distribution based on company size?
What is Intercom market share in the customer-engagement?
What are the top countries that use Intercom?
What are the top industries that use Intercom?
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
