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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Customer Engagement
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Market Share of Intercom

Current Customer(s)

165242

Market Share (Est.)

30.92%

Ranking

#1

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Customer Engagement category are Brevo with 9.01%, LiveChat with 6.50%, Zoho SalesIQ with 6.44% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Brevo481249.01%Intercom vs Brevo
LiveChat347206.50%Intercom vs LiveChat
Zoho SalesIQ344176.44%Intercom vs Zoho SalesIQ
Zoho CRM248984.66%Intercom vs Zoho CRM
Yotpo231284.33%Intercom vs Yotpo
Pendo212223.97%Intercom vs Pendo
Pipedrive187893.52%Intercom vs Pipedrive
Smile.io for Shopify166953.12%Intercom vs Smile.io for Shopify
Sumo149562.80%Intercom vs Sumo
Salesforce Commerce Cloud143172.68%Intercom vs Salesforce Commerce Cloud
Salesforce Service Cloud124162.32%Intercom vs Salesforce Service Cloud
Survicate82371.54%Intercom vs Survicate
Zoho Desk61861.16%Intercom vs Zoho Desk
Feefo60421.13%Intercom vs Feefo
SendX51780.97%Intercom vs SendX
Salesforce Engage51010.95%Intercom vs Salesforce Engage
Genesys PureCloud48770.91%Intercom vs Genesys PureCloud
LivePerson45060.84%Intercom vs LivePerson
WalkMe42530.80%Intercom vs WalkMe
UserVoice40410.76%Intercom vs UserVoice
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Customer Engagement category are Brevo with 9.01%, LiveChat with 6.50%, Zoho SalesIQ with 6.44% market share.

Intercom vs Brevo

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Intercom vs LiveChat

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Intercom vs Zoho SalesIQ

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Intercom vs Zoho CRM

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Intercom vs Yotpo

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Intercom vs Pendo

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Intercom vs Pipedrive

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Intercom vs Smile.io for Shopify

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Customers of Intercom

Around the world in 2026, over 162769 companies have started using Intercom as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Prudential Plc10,000+People's Republic of China
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Exp Realty10,000+BellinghamWashingtonUnited States
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CVS Pharmacy10,000+WoonsocketRhode IslandUnited States
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Garena10,000+SingaporeCentral SingaporeSingapore
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Mandarin Oriental10,000+Hong KongHong Kong SARPeople's Republic of China
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Singapore Airlines10,000+SingaporeCentral SingaporeSingapore
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Nesma10,000+JeddahMakkahSaudi Arabia
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Catalyst Inc.10,000+New York CityNew YorkUnited States
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St. Luke's Health System10,000+BoiseIdahoUnited States
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Bosch Global Software Technologies10,000+BengaluruKarnatakaIndia
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Customer Engagement are Marketing (1161), Saas (967), Social Media (751).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the customer-engagement category fall in the company size of 0 - 9 employees (95538 companies), 20 - 49 employees (30395 companies), 100 - 249 employees (11291 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for customer-engagement are the United States with 82219(61.31%), United Kingdom with 14521(10.83%), France with 6600(4.92%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Live Chat
Sales Enablement
Instant Messaging And Chat
Sales Management
Communication

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the customer-engagement category are Brevo, LiveChat, Zoho SalesIQ. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs Brevo Intercom vs LiveChat Intercom vs Zoho SalesIQ.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the customer-engagement?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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