Sumo
Sumo is easy to install on any website or CMS, Sumo is a suite of free app-like tools for growing website traffic, email subscriber lists and monitori...Read more
Market Share of Sumo
Current Customer(s)
13152
Market Share (Est.)
3.07%
Ranking
#10
Top Competitors and Alternatives of Sumo
The top three of Sumo’s competitors in the Customer Engagement category are Intercom with 31.38%, Zoho SalesIQ with 7.44%, LiveChat with 7.29% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Intercom | 134514 | 31.38% | Sumo vs Intercom |
| Zoho SalesIQ | 31907 | 7.44% | Sumo vs Zoho SalesIQ |
| LiveChat | 31261 | 7.29% | Sumo vs LiveChat |
| Brevo | 27486 | 6.41% | Sumo vs Brevo |
| Yotpo | 22215 | 5.18% | Sumo vs Yotpo |
| Zoho CRM | 20336 | 4.74% | Sumo vs Zoho CRM |
| Pendo | 17091 | 3.99% | Sumo vs Pendo |
| Pipedrive | 14770 | 3.45% | Sumo vs Pipedrive |
| Smile.io for Shopify | 14619 | 3.41% | Sumo vs Smile.io for Shopify |
| Salesforce Commerce Cloud | 11590 | 2.70% | Sumo vs Salesforce Commerce Cloud |
| Salesforce Service Cloud | 8160 | 1.90% | Sumo vs Salesforce Service Cloud |
| Feefo | 5764 | 1.34% | Sumo vs Feefo |
| Zoho Desk | 5207 | 1.21% | Sumo vs Zoho Desk |
| WalkMe | 5206 | 1.21% | Sumo vs WalkMe |
| LivePerson | 4366 | 1.02% | Sumo vs LivePerson |
| Skeepers | 3121 | 0.73% | Sumo vs Skeepers |
| UserVoice | 3090 | 0.72% | Sumo vs UserVoice |
| Salesforce Engage | 2840 | 0.66% | Sumo vs Salesforce Engage |
| Five9 | 2776 | 0.65% | Sumo vs Five9 |
| Genesys PureCloud | 2773 | 0.65% | Sumo vs Genesys PureCloud |
Popular Comparisons
Top Competitors and Alternatives of Sumo
The top three of Sumo’s competitors in the Customer Engagement category are Intercom with 31.38%, Zoho SalesIQ with 7.44%, LiveChat with 7.29% market share.
Sumo vs Intercom
Sumo vs Zoho SalesIQ
Sumo vs LiveChat
Sumo vs Brevo
Sumo vs Yotpo
Sumo vs Zoho CRM
Sumo vs Pendo
Sumo vs Pipedrive
Customers of Sumo
Around the world in 2025, over 12984 companies have started using Sumo as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Macquarie Group | 10,000+ | Sydney | New South Wales | Australia |     |
| Universität Frankfurt | 10,000+ | Frankfurt am Main | Hesse | Germany | |
| Empire Company Limited | 10,000+ | Sydney | Nova Scotia | Canada | |
| Jay S Himmelstein M D | 10,000+ | Amherst | Massachusetts | United States | |
| LogiDist Group | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Thoughtworks | 10,000+ | Chicago | Illinois | United States | |
| NASA - National Aeronautics & Space Administration | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Series.One by Apple and Wattpad | 10,000+ | Toronto | Ontario | Canada | |
| Rutgers University | 10,000+ | New Brunswick | New Jersey | United States | |
| UESTC | 10,000+ | Chengdu | Sichuan | People's Republic of China | |
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Sumo Customers by Products and Services
The top three products and services offering customers that use Sumo for Customer Engagement are Marketing (196), Social Media (136), Digital Marketing (132).
Customers
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Sumo Customers by Employee Size
The majority of Sumo's customers for the customer-engagement category fall in the company size of 0 - 9 employees (7005 companies), 20 - 49 employees (2623 companies), 100 - 249 employees (936 companies).
Employee Size
Sumo Customers by Geography
The top three geographies of Sumo for customer-engagement are the United States with 6495(61.16%), United Kingdom with 802(7.55%), Australia with 557(5.25%) customers respectively.
Customers
Employees of Sumo
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FAQ
Find answers to the most often asked questions by users.
Who are the top Sumo competitors?
Sumo’s Top competitors in the customer-engagement category are Intercom, Zoho SalesIQ, LiveChat. You can view a full list of Sumo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sumo and 40,000 other technologies on the internet. You can also compare Sumo and its feature with top competitors here : Sumo vs Intercom Sumo vs Zoho SalesIQ Sumo vs LiveChat.
What is Sumo customer distribution based on company size?
What is Sumo market share in the customer-engagement?
What are the top countries that use Sumo?
What are the top industries that use Sumo?
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