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Sumo

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Sumo is easy to install on any website or CMS, Sumo is a suite of free app-like tools for growing website traffic, email subscriber lists and monitori...Read more

Customer Engagement
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Market Share of Sumo

Current Customer(s)

14022

Market Share (Est.)

1.49%

Ranking

#10

Top Competitors and Alternatives of Sumo

The top three of Sumo’s competitors in the Customer Engagement category are CINNOX with 56.41%, Intercom with 14.34%, LiveChat with 3.54% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CINNOX53250156.41%Sumo vs CINNOX
Intercom13531614.34%Sumo vs Intercom
LiveChat333883.54%Sumo vs LiveChat
Zoho SalesIQ328253.48%Sumo vs Zoho SalesIQ
Yotpo237822.52%Sumo vs Yotpo
Zoho CRM196922.09%Sumo vs Zoho CRM
Pendo167821.78%Sumo vs Pendo
Smile.io for Shopify166161.76%Sumo vs Smile.io for Shopify
Pipedrive145051.54%Sumo vs Pipedrive
Salesforce Commerce Cloud127001.35%Sumo vs Salesforce Commerce Cloud
Salesforce Service Cloud94581.00%Sumo vs Salesforce Service Cloud
Feefo58970.62%Sumo vs Feefo
WalkMe56140.59%Sumo vs WalkMe
Zoho Desk51890.55%Sumo vs Zoho Desk
LivePerson42420.45%Sumo vs LivePerson
UserVoice36500.39%Sumo vs UserVoice
Genesys PureCloud29210.31%Sumo vs Genesys PureCloud
Salesforce Engage28740.30%Sumo vs Salesforce Engage
Five927650.29%Sumo vs Five9
Higher Logic25550.27%Sumo vs Higher Logic
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Popular Comparisons

Top Competitors and Alternatives of Sumo

The top three of Sumo’s competitors in the Customer Engagement category are CINNOX with 56.41%, Intercom with 14.34%, LiveChat with 3.54% market share.

Sumo vs CINNOX

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Sumo vs Intercom

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Sumo vs LiveChat

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Sumo vs Zoho SalesIQ

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Sumo vs Yotpo

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Sumo vs Zoho CRM

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Sumo vs Pendo

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Sumo vs Smile.io for Shopify

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Customers of Sumo

Around the world in 2025, over 14022 companies have started using Sumo as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Mitel10,000+OttawaOntarioCanada
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Bridgestone Americas10,000+JacksonNew JerseyUnited States
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Major League Baseball10,000+New York CityNew YorkUnited States
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PwC10,000+New York CityNew YorkUnited States
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University Of South Florida10,000+TampaFloridaUnited States
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Pacific Gas & Electric Company10,000+San FranciscoCaliforniaUnited States
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The Coca‑Cola Company10,000+AtlantaGeorgiaUnited States
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AstraZeneca10,000+CambridgeEnglandUnited Kingdom
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Dell10,000+Round RockTexasUnited States
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QuikTrip10,000+TulsaOklahomaUnited States
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Sumo Customers by Products and Services

The top three products and services offering customers that use Sumo for Customer Engagement are Marketing (213), Social Media (151), Digital Marketing (144).

Customers

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Sumo Customers by Employee Size

The majority of Sumo's customers for the customer-engagement category fall in the company size of 0 - 9 employees (6511 companies), 20 - 49 employees (2793 companies), 10 - 19 employees (1685 companies).

Employee Size

Sumo Customers by Geography

The top three geographies of Sumo for customer-engagement are the United States with 7052(61.40%), United Kingdom with 881(7.67%), Australia with 620(5.40%) customers respectively.

Customers

Employees of Sumo

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Also see other Products/Services by Sumo in:

Customer Engagement
Marketing Analytics

FAQ

Find answers to the most often asked questions by users.

Who are the top Sumo competitors?

Sumo’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Sumo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sumo and 40,000 other technologies on the internet. You can also compare Sumo and its feature with top competitors here : Sumo vs CINNOX Sumo vs Intercom Sumo vs LiveChat.

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What is Sumo customer distribution based on company size?

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What is Sumo market share in the customer-engagement?

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What are the top countries that use Sumo?

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What are the top industries that use Sumo?

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