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WalkMe

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WalkMe is the pioneer of the Digital Adoption Platform an enterprise-class guidance, engagement, insights and automation platform. WalkMes holistic ap...Read more

Customer Engagement
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Market Share of WalkMe

Current Customer(s)

5580

Market Share (Est.)

0.59%

Ranking

#14

Top Competitors and Alternatives of WalkMe

The top three of WalkMe’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CINNOX53187156.57%WalkMe vs CINNOX
Intercom13493414.35%WalkMe vs Intercom
LiveChat330653.52%WalkMe vs LiveChat
Zoho SalesIQ326543.47%WalkMe vs Zoho SalesIQ
Yotpo235182.50%WalkMe vs Yotpo
Zoho CRM196812.09%WalkMe vs Zoho CRM
Pendo169881.81%WalkMe vs Pendo
Smile.io for Shopify161831.72%WalkMe vs Smile.io for Shopify
Pipedrive142481.52%WalkMe vs Pipedrive
Sumo138401.47%WalkMe vs Sumo
Salesforce Commerce Cloud124071.32%WalkMe vs Salesforce Commerce Cloud
Salesforce Service Cloud87670.93%WalkMe vs Salesforce Service Cloud
Feefo58680.62%WalkMe vs Feefo
Zoho Desk52720.56%WalkMe vs Zoho Desk
LivePerson41910.45%WalkMe vs LivePerson
UserVoice36450.39%WalkMe vs UserVoice
Salesforce Engage28670.30%WalkMe vs Salesforce Engage
Genesys PureCloud27940.30%WalkMe vs Genesys PureCloud
Five927150.29%WalkMe vs Five9
Higher Logic25930.28%WalkMe vs Higher Logic
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Popular Comparisons

Top Competitors and Alternatives of WalkMe

The top three of WalkMe’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.

WalkMe vs CINNOX

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WalkMe vs Intercom

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WalkMe vs LiveChat

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WalkMe vs Zoho SalesIQ

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WalkMe vs Yotpo

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WalkMe vs Zoho CRM

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WalkMe vs Pendo

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WalkMe vs Smile.io for Shopify

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Customers of WalkMe

Around the world in 2025, over 5580 companies have started using WalkMe as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
JLL10,000+ChicagoIllinoisUnited States
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Parexel10,000+DurhamNorth CarolinaUnited States
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Blue Cross Blue Shield of Illinois10,000+ChicagoIllinoisUnited States
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Amdocs10,000+ChesterfieldMissouriUnited States
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Panasonic Avionics10,000+Lake ForestCaliforniaUnited States
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BMW10,000+MunichBavariaGermany
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Mastercard10,000+PurchaseNew YorkUnited States
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Infosys10,000+BengaluruKarnatakaIndia
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Fairfax County10,000+FairfaxVirginiaUnited States
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Thermo Fisher Scientific10,000+WalthamMassachusettsUnited States
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WalkMe Customers by Products and Services

The top three products and services offering customers that use WalkMe for Customer Engagement are Wealth Management (48), Risk Management (47), Insurance (42).

Customers

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WalkMe Customers by Employee Size

The majority of WalkMe's customers for the customer-engagement category fall in the company size of 0 - 9 employees (2283 companies), 20 - 49 employees (731 companies), 10 - 19 employees (454 companies).

Employee Size

WalkMe Customers by Geography

The top three geographies of WalkMe for customer-engagement are the United States with 3175(65.78%), United Kingdom with 389(8.06%), Canada with 267(5.53%) customers respectively.

Customers

Employees of WalkMe

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Also see other Products/Services by WalkMe in:

User Onboarding And Engagement
Training And Assessment
Marketing Automation Platforms
Customer Experience
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top WalkMe competitors?

WalkMe’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of WalkMe competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of WalkMe and 40,000 other technologies on the internet. You can also compare WalkMe and its feature with top competitors here : WalkMe vs CINNOX WalkMe vs Intercom WalkMe vs LiveChat.

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What is WalkMe customer distribution based on company size?

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What is WalkMe market share in the customer-engagement?

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What are the top countries that use WalkMe?

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What are the top industries that use WalkMe?

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