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Zoho Desk

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Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.

Customer Engagement
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Market Share of Zoho Desk

Current Customer(s)

5272

Market Share (Est.)

0.56%

Ranking

#15

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CINNOX53187156.57%Zoho Desk vs CINNOX
Intercom13493414.35%Zoho Desk vs Intercom
LiveChat330653.52%Zoho Desk vs LiveChat
Zoho SalesIQ326543.47%Zoho Desk vs Zoho SalesIQ
Yotpo235182.50%Zoho Desk vs Yotpo
Zoho CRM196812.09%Zoho Desk vs Zoho CRM
Pendo169881.81%Zoho Desk vs Pendo
Smile.io for Shopify161831.72%Zoho Desk vs Smile.io for Shopify
Pipedrive142481.52%Zoho Desk vs Pipedrive
Sumo138401.47%Zoho Desk vs Sumo
Salesforce Commerce Cloud124071.32%Zoho Desk vs Salesforce Commerce Cloud
Salesforce Service Cloud87670.93%Zoho Desk vs Salesforce Service Cloud
Feefo58680.62%Zoho Desk vs Feefo
WalkMe55800.59%Zoho Desk vs WalkMe
LivePerson41910.45%Zoho Desk vs LivePerson
UserVoice36450.39%Zoho Desk vs UserVoice
Salesforce Engage28670.30%Zoho Desk vs Salesforce Engage
Genesys PureCloud27940.30%Zoho Desk vs Genesys PureCloud
Five927150.29%Zoho Desk vs Five9
Higher Logic25930.28%Zoho Desk vs Higher Logic
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.

Zoho Desk vs CINNOX

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Zoho Desk vs Intercom

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Zoho Desk vs LiveChat

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Zoho Desk vs Zoho SalesIQ

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Zoho Desk vs Yotpo

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Zoho Desk vs Zoho CRM

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Zoho Desk vs Pendo

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Zoho Desk vs Smile.io for Shopify

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Customers of Zoho Desk

Around the world in 2025, over 5272 companies have started using Zoho Desk as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Ferguson10,000+Newport NewsVirginiaUnited States
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ST Engineering10,000+SingaporeCentral SingaporeSingapore
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Investec10,000+LondonEnglandUnited Kingdom
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Verizon Connect10,000+AtlantaGeorgiaUnited States
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University Of Michigan10,000+Ann ArborMichiganUnited States
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McAfee10,000+Santa ClaraCaliforniaUnited States
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NHS10,000+LondonEnglandUnited Kingdom
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Thermo Fisher Scientific10,000+WalthamMassachusettsUnited States
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Rio Tinto10,000+LondonEnglandUnited Kingdom
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Sears10,000+Hoffman EstatesIllinoisUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Customer Engagement are Crm (79), Software (75), Saas (67).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the customer-engagement category fall in the company size of 20 - 49 employees (1755 companies), 0 - 9 employees (1669 companies), 100 - 249 employees (642 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for customer-engagement are the United States with 2463(58.84%), India with 348(8.31%), Australia with 332(7.93%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Contact Center
Knowledge Management
Instant Messaging And Chat
Customer Engagement
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs CINNOX Zoho Desk vs Intercom Zoho Desk vs LiveChat.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the customer-engagement?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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