Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Zoho Desk’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
CINNOX | 531871 | 56.57% | Zoho Desk vs CINNOX |
Intercom | 134934 | 14.35% | Zoho Desk vs Intercom |
LiveChat | 33065 | 3.52% | Zoho Desk vs LiveChat |
Zoho SalesIQ | 32654 | 3.47% | Zoho Desk vs Zoho SalesIQ |
Yotpo | 23518 | 2.50% | Zoho Desk vs Yotpo |
Zoho CRM | 19681 | 2.09% | Zoho Desk vs Zoho CRM |
Pendo | 16988 | 1.81% | Zoho Desk vs Pendo |
Smile.io for Shopify | 16183 | 1.72% | Zoho Desk vs Smile.io for Shopify |
Pipedrive | 14248 | 1.52% | Zoho Desk vs Pipedrive |
Sumo | 13840 | 1.47% | Zoho Desk vs Sumo |
Salesforce Commerce Cloud | 12407 | 1.32% | Zoho Desk vs Salesforce Commerce Cloud |
Salesforce Service Cloud | 8767 | 0.93% | Zoho Desk vs Salesforce Service Cloud |
Feefo | 5868 | 0.62% | Zoho Desk vs Feefo |
WalkMe | 5580 | 0.59% | Zoho Desk vs WalkMe |
LivePerson | 4191 | 0.45% | Zoho Desk vs LivePerson |
UserVoice | 3645 | 0.39% | Zoho Desk vs UserVoice |
Salesforce Engage | 2867 | 0.30% | Zoho Desk vs Salesforce Engage |
Genesys PureCloud | 2794 | 0.30% | Zoho Desk vs Genesys PureCloud |
Five9 | 2715 | 0.29% | Zoho Desk vs Five9 |
Higher Logic | 2593 | 0.28% | Zoho Desk vs Higher Logic |
Popular Comparisons
The top three of Zoho Desk’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.
Zoho Desk vs CINNOX
Zoho Desk vs Intercom
Zoho Desk vs LiveChat
Zoho Desk vs Zoho SalesIQ
Zoho Desk vs Yotpo
Zoho Desk vs Zoho CRM
Zoho Desk vs Pendo
Zoho Desk vs Smile.io for Shopify
Around the world in 2025, over 5272 companies have started using Zoho Desk as Customer Engagement tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Ferguson | 10,000+ | Newport News | Virginia | United States | |
ST Engineering | 10,000+ | Singapore | Central Singapore | Singapore | |
Investec | 10,000+ | London | England | United Kingdom | |
Verizon Connect | 10,000+ | Atlanta | Georgia | United States | |
University Of Michigan | 10,000+ | Ann Arbor | Michigan | United States | |
McAfee | 10,000+ | Santa Clara | California | United States | |
NHS | 10,000+ | London | England | United Kingdom | |
Thermo Fisher Scientific | 10,000+ | Waltham | Massachusetts | United States | |
Rio Tinto | 10,000+ | London | England | United Kingdom | |
Sears | 10,000+ | Hoffman Estates | Illinois | United States |
The top three products and services offering customers that use Zoho Desk for Customer Engagement are Crm (79), Software (75), Saas (67).
Customers
The majority of Zoho Desk's customers for the customer-engagement category fall in the company size of 20 - 49 employees (1755 companies), 0 - 9 employees (1669 companies), 100 - 249 employees (642 companies).
Employee Size
The top three geographies of Zoho Desk for customer-engagement are the United States with 2463(58.84%), India with 348(8.31%), Australia with 332(7.93%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs CINNOX Zoho Desk vs Intercom Zoho Desk vs LiveChat.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the customer-engagement?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
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