Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.
Market Share of Zoho Desk
Current Customer(s)
6208
Market Share (Est.)
1.24%
Ranking
#13
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Customer Engagement category are Intercom with 30.42%, Brevo with 8.60%, Zoho SalesIQ with 6.68% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Intercom | 152611 | 30.42% | Zoho Desk vs Intercom |
| Brevo | 43132 | 8.60% | Zoho Desk vs Brevo |
| Zoho SalesIQ | 33498 | 6.68% | Zoho Desk vs Zoho SalesIQ |
| LiveChat | 32414 | 6.46% | Zoho Desk vs LiveChat |
| Zoho CRM | 25175 | 5.02% | Zoho Desk vs Zoho CRM |
| Yotpo | 22814 | 4.55% | Zoho Desk vs Yotpo |
| Pipedrive | 18718 | 3.73% | Zoho Desk vs Pipedrive |
| Pendo | 18323 | 3.65% | Zoho Desk vs Pendo |
| Smile.io for Shopify | 15629 | 3.12% | Zoho Desk vs Smile.io for Shopify |
| Sumo | 14913 | 2.97% | Zoho Desk vs Sumo |
| Salesforce Commerce Cloud | 13013 | 2.59% | Zoho Desk vs Salesforce Commerce Cloud |
| Salesforce Service Cloud | 12924 | 2.58% | Zoho Desk vs Salesforce Service Cloud |
| Salesforce Engage | 6204 | 1.24% | Zoho Desk vs Salesforce Engage |
| Feefo | 5882 | 1.17% | Zoho Desk vs Feefo |
| SendX | 5242 | 1.05% | Zoho Desk vs SendX |
| LivePerson | 4306 | 0.86% | Zoho Desk vs LivePerson |
| UserVoice | 3794 | 0.76% | Zoho Desk vs UserVoice |
| Skeepers | 3662 | 0.73% | Zoho Desk vs Skeepers |
| Genesys PureCloud | 3658 | 0.73% | Zoho Desk vs Genesys PureCloud |
| Five9 | 3548 | 0.71% | Zoho Desk vs Five9 |
Popular Comparisons
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Customer Engagement category are Intercom with 30.42%, Brevo with 8.60%, Zoho SalesIQ with 6.68% market share.
Zoho Desk vs Intercom
Zoho Desk vs Brevo
Zoho Desk vs Zoho SalesIQ
Zoho Desk vs LiveChat
Zoho Desk vs Zoho CRM
Zoho Desk vs Yotpo
Zoho Desk vs Pipedrive
Zoho Desk vs Pendo
Customers of Zoho Desk
Around the world in 2025, over 6179 companies have started using Zoho Desk as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| HEI Hotels & Resorts | 10,000+ | Norwalk | Connecticut | United States |     |
| Straive | 10,000+ | Singapore | Central Singapore | Singapore | |
| Sears Stores | 10,000+ | Hoffman Estates | Illinois | United States | |
| Elevance Health | 10,000+ | Indianapolis | Indiana | United States | |
| SUN PHARMA | 10,000+ | Mumbai | Maharashtra | India | |
| WNS | 10,000+ | New York City | New York | United States | |
| Collegedunia | 10,000+ | New Delhi | NCT | India | |
| Wesco | 10,000+ | Pittsburgh | Pennsylvania | United States | |
| HT Media Group | 10,000+ | New Delhi | NCT | India | |
| Zappy | 10,000+ | Cape Town | Western Cape | South Africa | |
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Zoho Desk Customers by Products and Services
The top three products and services offering customers that use Zoho Desk for Customer Engagement are Crm (91), Software (79), Software Development (78).
Customers
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Zoho Desk Customers by Employee Size
The majority of Zoho Desk's customers for the customer-engagement category fall in the company size of 0 - 9 employees (2003 companies), 20 - 49 employees (1988 companies), 100 - 249 employees (959 companies).
Employee Size
Zoho Desk Customers by Geography
The top three geographies of Zoho Desk for customer-engagement are the United States with 2789(56.95%), India with 515(10.52%), Canada with 344(7.02%) customers respectively.
Customers
Employees of Zoho Desk
Also see other Products/Services by Zoho Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho SalesIQ. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Intercom Zoho Desk vs Brevo Zoho Desk vs Zoho SalesIQ.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the customer-engagement?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
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