Zoho CRM
Zoho CRM helps businesses of all sizes close deals smarter, better and faster.
Market Share of Zoho CRM
Current Customer(s)
19586
Market Share (Est.)
2.08%
Ranking
#6
Top Competitors and Alternatives of Zoho CRM
The top three of Zoho CRM’s competitors in the Customer Engagement category are CINNOX with 56.46%, Intercom with 14.32%, LiveChat with 3.54% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| CINNOX | 531873 | 56.46% | Zoho CRM vs CINNOX |
| Intercom | 134900 | 14.32% | Zoho CRM vs Intercom |
| LiveChat | 33313 | 3.54% | Zoho CRM vs LiveChat |
| Zoho SalesIQ | 32804 | 3.48% | Zoho CRM vs Zoho SalesIQ |
| Yotpo | 23747 | 2.52% | Zoho CRM vs Yotpo |
| Pendo | 16748 | 1.78% | Zoho CRM vs Pendo |
| Smile.io for Shopify | 16606 | 1.76% | Zoho CRM vs Smile.io for Shopify |
| Pipedrive | 14353 | 1.52% | Zoho CRM vs Pipedrive |
| Sumo | 14007 | 1.49% | Zoho CRM vs Sumo |
| Salesforce Commerce Cloud | 12583 | 1.34% | Zoho CRM vs Salesforce Commerce Cloud |
| Salesforce Service Cloud | 9090 | 0.96% | Zoho CRM vs Salesforce Service Cloud |
| Feefo | 5900 | 0.63% | Zoho CRM vs Feefo |
| WalkMe | 5587 | 0.59% | Zoho CRM vs WalkMe |
| Zoho Desk | 5179 | 0.55% | Zoho CRM vs Zoho Desk |
| LivePerson | 4240 | 0.45% | Zoho CRM vs LivePerson |
| UserVoice | 3649 | 0.39% | Zoho CRM vs UserVoice |
| Salesforce Engage | 2863 | 0.30% | Zoho CRM vs Salesforce Engage |
| Genesys PureCloud | 2842 | 0.30% | Zoho CRM vs Genesys PureCloud |
| Five9 | 2734 | 0.29% | Zoho CRM vs Five9 |
| Higher Logic | 2552 | 0.27% | Zoho CRM vs Higher Logic |
Popular Comparisons
Top Competitors and Alternatives of Zoho CRM
The top three of Zoho CRM’s competitors in the Customer Engagement category are CINNOX with 56.46%, Intercom with 14.32%, LiveChat with 3.54% market share.
Zoho CRM vs CINNOX
Zoho CRM vs Intercom
Zoho CRM vs LiveChat
Zoho CRM vs Zoho SalesIQ
Zoho CRM vs Yotpo
Zoho CRM vs Pendo
Zoho CRM vs Smile.io for Shopify
Zoho CRM vs Pipedrive
Customers of Zoho CRM
Around the world in 2025, over 19586 companies have started using Zoho CRM as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| 10,000+ | Sunnyvale | California | United States |     | |
| Kuwait Airways | 10,000+ | Kuwait City | Al Asimah | Kuwait | |
| Zoho | 10,000+ | Chennai | Tamil Nadu | India | |
| Volunteer For Bangladesh | 10,000+ | Dhaka | Dhaka | Bangladesh | |
| Ricoh | 10,000+ | Tokyo | Tokyo | Japan | |
| IIFL | 10,000+ | Mumbai | Maharashtra | India | |
| ITC Limited | 10,000+ | Kolkata | West Bengal | India | |
| ROI CX Solutions | 5,000 - 9,999 | American Fork | Utah | United States | |
| Boston University Professional Fundraising Certificate Program | 5,000 - 9,999 | Boston | Massachusetts | United States | |
| TUV NORD | 5,000 - 9,999 | Mumbai | Maharashtra | India | |
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Zoho CRM Customers by Products and Services
The top three products and services offering customers that use Zoho CRM for Customer Engagement are Digital Marketing (336), Marketing (315), Seo (249).
Customers
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Zoho CRM Customers by Employee Size
The majority of Zoho CRM's customers for the customer-engagement category fall in the company size of 20 - 49 employees (6340 companies), 0 - 9 employees (5780 companies), 100 - 249 employees (2681 companies).
Employee Size
Zoho CRM Customers by Geography
The top three geographies of Zoho CRM for customer-engagement are the United States with 7704(50.94%), India with 2177(14.39%), United Kingdom with 1255(8.30%) customers respectively.
Customers
Employees of Zoho CRM
Also see other Products/Services by Zoho CRM in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho CRM competitors?
Zoho CRM’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Zoho CRM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho CRM and 40,000 other technologies on the internet. You can also compare Zoho CRM and its feature with top competitors here : Zoho CRM vs CINNOX Zoho CRM vs Intercom Zoho CRM vs LiveChat.
What is Zoho CRM customer distribution based on company size?
What is Zoho CRM market share in the customer-engagement?
What are the top countries that use Zoho CRM?
What are the top industries that use Zoho CRM?
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