Zoho CRM
Zoho CRM helps businesses of all sizes close deals smarter, better and faster.
Market Share of Zoho CRM
Current Customer(s)
19326
Market Share (Est.)
5.50%
Ranking
#6
Top Competitors and Alternatives of Zoho CRM
The top three of Zoho CRM’s competitors in the Customer Engagement category are Intercom with 20.04%, LiveChat with 9.61%, Zoho SalesIQ with 8.61% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Intercom | 70448 | 20.04% | Zoho CRM vs Intercom |
| LiveChat | 33793 | 9.61% | Zoho CRM vs LiveChat |
| Zoho SalesIQ | 30271 | 8.61% | Zoho CRM vs Zoho SalesIQ |
| Yotpo | 23997 | 6.83% | Zoho CRM vs Yotpo |
| Smile.io for Shopify | 21525 | 6.12% | Zoho CRM vs Smile.io for Shopify |
| Pendo | 15010 | 4.27% | Zoho CRM vs Pendo |
| Salesforce Commerce Cloud | 14132 | 4.02% | Zoho CRM vs Salesforce Commerce Cloud |
| Sumo | 14111 | 4.01% | Zoho CRM vs Sumo |
| Salesforce Service Cloud | 14100 | 4.01% | Zoho CRM vs Salesforce Service Cloud |
| Pipedrive | 13518 | 3.85% | Zoho CRM vs Pipedrive |
| LivePerson | 5801 | 1.65% | Zoho CRM vs LivePerson |
| Feefo | 5646 | 1.61% | Zoho CRM vs Feefo |
| Zoho Desk | 5243 | 1.49% | Zoho CRM vs Zoho Desk |
| Survicate | 4418 | 1.26% | Zoho CRM vs Survicate |
| UserVoice | 3796 | 1.08% | Zoho CRM vs UserVoice |
| WalkMe | 3189 | 0.91% | Zoho CRM vs WalkMe |
| Five9 | 3078 | 0.88% | Zoho CRM vs Five9 |
| Salesforce Engage | 3059 | 0.87% | Zoho CRM vs Salesforce Engage |
| Genesys PureCloud | 3021 | 0.86% | Zoho CRM vs Genesys PureCloud |
| Nosto | 2853 | 0.81% | Zoho CRM vs Nosto |
Popular Comparisons
Top Competitors and Alternatives of Zoho CRM
The top three of Zoho CRM’s competitors in the Customer Engagement category are Intercom with 20.04%, LiveChat with 9.61%, Zoho SalesIQ with 8.61% market share.
Zoho CRM vs Intercom
Zoho CRM vs LiveChat
Zoho CRM vs Zoho SalesIQ
Zoho CRM vs Yotpo
Zoho CRM vs Smile.io for Shopify
Zoho CRM vs Pendo
Zoho CRM vs Salesforce Commerce Cloud
Zoho CRM vs Sumo
Customers of Zoho CRM
Around the world in 2024, over 19322 companies have started using Zoho CRM as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Zoho People | 10,000+ | Chingleput | Tamil Nadu | India |  |
| Zoho Corporation Pvt. | 10,000+ | Chingleput | Tamil Nadu | India | |
| IIFL | 10,000+ | Mumbai | Maharashtra | India |    |
| ITC Limited | 10,000+ | Kolkata | West Bengal | India | |
| Volunteer For Bangladesh | 10,000+ | Dhaka | Dhaka | Bangladesh | |
| Zoho | 10,000+ | Chennai | Tamil Nadu | India | |
| 10,000+ | Sunnyvale | California | United States | | |
| HGS | 10,000+ | Bengaluru | Karnataka | India | |
| Ricoh Co Ltd | 10,000+ | Tokyo | Tokyo | Japan | |
| York University | 5,000 - 9,999 | Toronto | Ontario | Canada | |
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Zoho CRM Customers by Products and Services
The top three products and services offering customers that use Zoho CRM for Customer Engagement are Digital Marketing (373), Marketing (358), Seo (287).
Customers
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Zoho CRM Customers by Employee Size
The majority of Zoho CRM's customers for the customer-engagement category fall in the company size of 0 - 9 employees (6355 companies), 20 - 49 employees (5251 companies), 10 - 19 employees (2959 companies).
Employee Size
Zoho CRM Customers by Geography
The top three geographies of Zoho CRM for customer-engagement are the United States with 7819(51.49%), India with 2209(14.55%), United Kingdom with 1295(8.53%) customers respectively.
Customers
Employees of Zoho CRM
Also see other Products/Services by Zoho CRM in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho CRM competitors?
Zoho CRM’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Zoho CRM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho CRM and 40,000 other technologies on the internet. You can also compare Zoho CRM and its feature with top competitors here : Zoho CRM vs Intercom Zoho CRM vs LiveChat Zoho CRM vs Zoho SalesIQ.
What is Zoho CRM customer distribution based on company size?
What is Zoho CRM market share in the customer-engagement?
What are the top countries that use Zoho CRM?
What are the top industries that use Zoho CRM?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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