Question 1

What are the different markets in which
        Zoho CRM and
        LivePerson compete against each other?

Accepted Answer

Zoho CRM and
        LivePerson compete against each other in
        the Customer Engagement, Customer Experience, Communication, Contact Management, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho CRM
        and LivePerson compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho CRM has a
        2.08%
        market share in comparison to
        LivePerson’s
        0.45%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        LivePerson holds the
        16th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        LivePerson in the
        Customer Engagement segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        LivePerson has
        4,240 customers in the
        Customer Engagement
        segment. Zoho CRM has
        15346 more customers than
        LivePerson in this category.

Question 4

What are the countries in which
        Zoho CRM and
        LivePerson has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
LivePerson has more customers in United States, United Kingdom and Australia.

Zoho CRM Vs LivePerson : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and LivePerson

Comparing the market share of Zoho CRM and LivePerson

Compare Zoho CRM vs LivePerson customers by geography

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