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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Service Cloud’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.
Popular Comparisons
The top three of Salesforce Service Cloud’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.
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Around the world in 2025, over 8765 companies have started using Salesforce Service Cloud as Customer Engagement tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
University Of Miami | 10,000+ | Coral Gables | Florida | United States | |
Canadian National Railway | 10,000+ | Montreal | Quebec | Canada | |
Rakuten | 10,000+ | Tokyo | Tokyo | Japan | |
State Of California | 10,000+ | Sacramento | California | United States | |
MetLife | 10,000+ | New York City | New York | United States | |
Progressive Insurance | 10,000+ | Cleveland | Ohio | United States | |
BIOTRONIK | 10,000+ | Berlin | Berlin | Germany | |
Sally Beauty | 10,000+ | Denton | Texas | United States | |
JELD - WEN | 10,000+ | Charlotte | North Carolina | United States | |
Corning | 10,000+ | Corning | New York | United States |
The top three products and services offering customers that use Salesforce Service Cloud for Customer Engagement are Salesforce (219), Crm (175), Consulting (149).
Customers
The majority of Salesforce Service Cloud's customers for the customer-engagement category fall in the company size of 1,000 - 4,999 employees (1340 companies), 100 - 249 employees (1332 companies), 20 - 49 employees (1185 companies).
Employee Size
The top three geographies of Salesforce Service Cloud for customer-engagement are the United States with 4708(64.45%), United Kingdom with 648(8.87%), Canada with 376(5.15%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs CINNOX Salesforce Service Cloud vs Intercom Salesforce Service Cloud vs LiveChat.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the customer-engagement?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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