Salesforce Service Cloud Vs Genesys PureCloud : In-Depth Comparison
Categories where Salesforce Service Cloud and Genesys PureCloud compete
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Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys PureCloud
Comparing the customer bases of Salesforce Service Cloud and Genesys PureCloud, we can see that Salesforce Service Cloud has 12924 customer(s), while Genesys PureCloud has 3658 customer(s). In the Customer Engagement category, with 12924 customer(s) Salesforce Service Cloud stands at 12th place by ranking, while Genesys PureCloud with 3658 customer(s), is at the 20th place.
Salesforce Service Cloud
12th
12924 Customer
Genesys PureCloud
20th
3658 Customer
Comparing the market share of Salesforce Service Cloud and Genesys PureCloud
Salesforce Service Cloud has a 2.58% market share in the Customer Engagement category, while Genesys PureCloud has a 0.73% market share in the same space.
Compare Salesforce Service Cloud vs Genesys PureCloud customers by geography
Comparing Salesforce Service Cloud and Genesys PureCloud customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Germany, while Genesys PureCloud has more customers in United States.
Salesforce Service Cloud
Genesys PureCloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys PureCloud’s target audience.
Salesforce Service Cloud
New
71 Customer
Lost
94 Customer
Genesys PureCloud
New
34 Customer
Lost
35 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys PureCloud compete against each other?
Salesforce Service Cloud and Genesys PureCloud compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Auto Dialer.
How does the market share of Salesforce Service Cloud and Genesys PureCloud compare in the Customer Engagement market?
How many customers are acquired by Salesforce Service Cloud and Genesys PureCloud in the Customer Engagement segment?
What are the countries in which Salesforce Service Cloud and Genesys PureCloud has more customers?
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