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Salesforce Commerce Cloud

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Salesforce Commerce Cloud is a cloud-based service for unifying the way businesses engage with customers over any channel or device.

Customer Engagement
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Market Share of Salesforce Commerce Cloud

Current Customer(s)

13442

Market Share (Est.)

2.52%

Ranking

#11

Top Competitors and Alternatives of Salesforce Commerce Cloud

The top three of Salesforce Commerce Cloud’s competitors in the Customer Engagement category are Intercom with 30.74%, Brevo with 9.42%, Zoho SalesIQ with 5.99% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom16391330.74%Salesforce Commerce Cloud vs Intercom
Brevo502069.42%Salesforce Commerce Cloud vs Brevo
Zoho SalesIQ319385.99%Salesforce Commerce Cloud vs Zoho SalesIQ
LiveChat306685.75%Salesforce Commerce Cloud vs LiveChat
Pendo256664.81%Salesforce Commerce Cloud vs Pendo
Zoho CRM240914.52%Salesforce Commerce Cloud vs Zoho CRM
Yotpo229634.31%Salesforce Commerce Cloud vs Yotpo
Pipedrive182553.42%Salesforce Commerce Cloud vs Pipedrive
Smile.io for Shopify156792.94%Salesforce Commerce Cloud vs Smile.io for Shopify
Sumo140282.63%Salesforce Commerce Cloud vs Sumo
Salesforce Service Cloud106131.99%Salesforce Commerce Cloud vs Salesforce Service Cloud
Genesys PureCloud92671.74%Salesforce Commerce Cloud vs Genesys PureCloud
Salesforce Engage83941.57%Salesforce Commerce Cloud vs Salesforce Engage
WalkMe80441.51%Salesforce Commerce Cloud vs WalkMe
Zoho Desk60161.13%Salesforce Commerce Cloud vs Zoho Desk
Survicate58841.10%Salesforce Commerce Cloud vs Survicate
Feefo58461.10%Salesforce Commerce Cloud vs Feefo
SendX53191.00%Salesforce Commerce Cloud vs SendX
Skeepers40740.76%Salesforce Commerce Cloud vs Skeepers
LivePerson36170.68%Salesforce Commerce Cloud vs LivePerson
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Commerce Cloud

The top three of Salesforce Commerce Cloud’s competitors in the Customer Engagement category are Intercom with 30.74%, Brevo with 9.42%, Zoho SalesIQ with 5.99% market share.

Salesforce Commerce Cloud vs Intercom

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Salesforce Commerce Cloud vs Brevo

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Salesforce Commerce Cloud vs Zoho SalesIQ

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Salesforce Commerce Cloud vs LiveChat

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Salesforce Commerce Cloud vs Pendo

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Salesforce Commerce Cloud vs Zoho CRM

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Salesforce Commerce Cloud vs Yotpo

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Salesforce Commerce Cloud vs Pipedrive

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Customers of Salesforce Commerce Cloud

Around the world in 2026, over 13387 companies have started using Salesforce Commerce Cloud as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Shiseido10,000+TokyoTokyoJapan
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Covisian10,000+MilanLombardyItaly
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Marks & Spencer10,000+LondonEnglandUnited Kingdom
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Molina Healthcare10,000+Long BeachCaliforniaUnited States
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Saks Global10,000+New York CityNew YorkUnited States
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Sogeti10,000+ParisIle-de-FranceFrance
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Old Navy Inc10,000+San FranciscoCaliforniaUnited States
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The HEINEKEN Company10,000+AmsterdamNorth HollandNetherlands
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Target10,000+MinneapolisMinnesotaUnited States
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NTT DATA10,000+TokyoTokyoJapan
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Salesforce Commerce Cloud Customers by Products and Services

The top three products and services offering customers that use Salesforce Commerce Cloud for Customer Engagement are Accessories (364), Retail (246), Footwear (217).

Customers

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Salesforce Commerce Cloud Customers by Employee Size

The majority of Salesforce Commerce Cloud's customers for the customer-engagement category fall in the company size of 0 - 9 employees (4823 companies), 20 - 49 employees (2572 companies), 100 - 249 employees (1599 companies).

Employee Size

Salesforce Commerce Cloud Customers by Geography

The top three geographies of Salesforce Commerce Cloud for customer-engagement are the United States with 6272(58.66%), United Kingdom with 980(9.16%), France with 612(5.72%) customers respectively.

Customers

Employees of Salesforce Commerce Cloud

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Also see other Products/Services by Salesforce Commerce Cloud in:

Ecommerce Platform
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Commerce Cloud competitors?

Salesforce Commerce Cloud’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho SalesIQ. You can view a full list of Salesforce Commerce Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Commerce Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Commerce Cloud and its feature with top competitors here : Salesforce Commerce Cloud vs Intercom Salesforce Commerce Cloud vs Brevo Salesforce Commerce Cloud vs Zoho SalesIQ.

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What is Salesforce Commerce Cloud customer distribution based on company size?

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What is Salesforce Commerce Cloud market share in the customer-engagement?

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What are the top countries that use Salesforce Commerce Cloud?

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What are the top industries that use Salesforce Commerce Cloud?

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