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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Customer Engagement
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Market Share of Five9

Current Customer(s)

2715

Market Share (Est.)

0.29%

Ranking

#20

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CINNOX53187156.57%Five9 vs CINNOX
Intercom13493414.35%Five9 vs Intercom
LiveChat330653.52%Five9 vs LiveChat
Zoho SalesIQ326543.47%Five9 vs Zoho SalesIQ
Yotpo235182.50%Five9 vs Yotpo
Zoho CRM196812.09%Five9 vs Zoho CRM
Pendo169881.81%Five9 vs Pendo
Smile.io for Shopify161831.72%Five9 vs Smile.io for Shopify
Pipedrive142481.52%Five9 vs Pipedrive
Sumo138401.47%Five9 vs Sumo
Salesforce Commerce Cloud124071.32%Five9 vs Salesforce Commerce Cloud
Salesforce Service Cloud87670.93%Five9 vs Salesforce Service Cloud
Feefo58680.62%Five9 vs Feefo
WalkMe55800.59%Five9 vs WalkMe
Zoho Desk52720.56%Five9 vs Zoho Desk
LivePerson41910.45%Five9 vs LivePerson
UserVoice36450.39%Five9 vs UserVoice
Salesforce Engage28670.30%Five9 vs Salesforce Engage
Genesys PureCloud27940.30%Five9 vs Genesys PureCloud
Higher Logic25930.28%Five9 vs Higher Logic
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Engagement category are CINNOX with 56.57%, Intercom with 14.35%, LiveChat with 3.52% market share.

Five9 vs CINNOX

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Five9 vs Intercom

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Five9 vs LiveChat

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Five9 vs Zoho SalesIQ

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Five9 vs Yotpo

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Five9 vs Zoho CRM

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Five9 vs Pendo

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Five9 vs Smile.io for Shopify

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Customers of Five9

Around the world in 2025, over 2715 companies have started using Five9 as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Miami10,000+Coral GablesFloridaUnited States
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MetLife10,000+New York CityNew YorkUnited States
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Robert Half10,000+Menlo ParkCaliforniaUnited States
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SS&C Technologies10,000+WindsorConnecticutUnited States
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Sutherland10,000+PittsfordNew YorkUnited States
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Ferguson10,000+Newport NewsVirginiaUnited States
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NRG10,000+HoustonTexasUnited States
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Birlasoft10,000+PuneMaharashtraIndia
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HCL10,000+NoidaUttar PradeshIndia
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Change Healthcare10,000+NashvilleTennesseeUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Customer Engagement are Financial Services (33), Data Analytics (32), Analytics (32).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the customer-engagement category fall in the company size of 100 - 249 employees (436 companies), 0 - 9 employees (400 companies), 20 - 49 employees (368 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for customer-engagement are the United States with 2314(88.63%), Canada with 127(4.86%), United Kingdom with 80(3.06%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

Communication
Unified Communications
Predictive Dialer
Instant Messaging And Chat
Call Recording

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs CINNOX Five9 vs Intercom Five9 vs LiveChat.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the customer-engagement?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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