Categories where Salesforce Service Cloud and Zoho Desk compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Zoho Desk, we can see that Salesforce Service Cloud has 8549 customer(s), while Zoho Desk has 5196 customer(s). In the Customer Engagement category, with 8549 customer(s) Salesforce Service Cloud stands at 12th place by ranking, while Zoho Desk with 5196 customer(s), is at the 15th place.
Salesforce Service Cloud
12th
8549 Customer
Zoho Desk
15th
5196 Customer
Salesforce Service Cloud has a 0.91% market share in the Customer Engagement category, while Zoho Desk has a 0.55% market share in the same space.
Comparing Salesforce Service Cloud and Zoho Desk customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while Zoho Desk has more customers in United States.
Salesforce Service Cloud
Zoho Desk
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Zoho Desk’s target audience.
Salesforce Service Cloud
New
301 Customer
Lost
126 Customer
Zoho Desk
New
57 Customer
Lost
30 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Zoho Desk compete against each other?
Salesforce Service Cloud and Zoho Desk compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Knowledge Management.
How does the market share of Salesforce Service Cloud and Zoho Desk compare in the Customer Engagement market?
How many customers are acquired by Salesforce Service Cloud and Zoho Desk in the Customer Engagement segment?
What are the countries in which Salesforce Service Cloud and Zoho Desk has more customers?
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