Question 1

What are the different markets in which
        Zoho SalesIQ and
        Zoho Desk compete against each other?

Accepted Answer

Zoho SalesIQ and
        Zoho Desk compete against each other in
        the Customer Engagement, Instant Messaging And Chat, Contact Center, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Zoho SalesIQ
        and Zoho Desk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho SalesIQ has a
        6.68%
        market share in comparison to
        Zoho Desk’s
        1.24%.
        Since it has a better market share coverage,
        Zoho SalesIQ holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Zoho Desk holds the
        13th spot.

Question 3

How many customers are acquired by
        Zoho SalesIQ and
        Zoho Desk in the
        Customer Engagement segment?

Accepted Answer

Zoho SalesIQ has
        33,498 customers and
        Zoho Desk has
        6,208 customers in the
        Customer Engagement
        segment. Zoho SalesIQ has
        27290 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Zoho SalesIQ and
        Zoho Desk has more customers?

Accepted Answer

Zoho SalesIQ has more customers in United States, India and Canada.
Zoho Desk has more customers in United States, India and Canada.

Zoho SalesIQ Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Zoho SalesIQ and Zoho Desk

Comparing the market share of Zoho SalesIQ and Zoho Desk

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