Categories where Zoho CRM and Genesys PureCloud compete
Zoho CRM
Comparing the customer bases of Zoho CRM and Genesys PureCloud, we can see that Zoho CRM has 25175 customer(s), while Genesys PureCloud has 3658 customer(s). In the Customer Engagement category, with 25175 customer(s) Zoho CRM stands at 5th place by ranking, while Genesys PureCloud with 3658 customer(s), is at the 20th place.
Zoho CRM
5th
25175 Customer
Genesys PureCloud
20th
3658 Customer
Zoho CRM has a 5.02% market share in the Customer Engagement category, while Genesys PureCloud has a 0.73% market share in the same space.
Comparing Zoho CRM and Genesys PureCloud customers based on their geographic location, we can see that Zoho CRM has more customers in United States, India and United Kingdom, while Genesys PureCloud has more customers in United States.
Zoho CRM
Genesys PureCloud
Gain actionable insights about the buying patterns of Zoho CRM vs Genesys PureCloud’s target audience.
Zoho CRM
New
182 Customer
Lost
212 Customer
Genesys PureCloud
New
34 Customer
Lost
35 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zoho CRM and Genesys PureCloud compete against each other?
Zoho CRM and Genesys PureCloud compete against each other in the Customer Engagement, Customer Experience, Auto Dialer, Communication, Contact Center.
How does the market share of Zoho CRM and Genesys PureCloud compare in the Customer Engagement market?
How many customers are acquired by Zoho CRM and Genesys PureCloud in the Customer Engagement segment?
What are the countries in which Zoho CRM and Genesys PureCloud has more customers?
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