Question 1

What are the different markets in which
        Pendo and
        Zoho Desk compete against each other?

Accepted Answer

Pendo and
        Zoho Desk compete against each other in
        the Customer Engagement, Customer Experience, Contact Center, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Pendo
        and Zoho Desk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Pendo has a
        3.65%
        market share in comparison to
        Zoho Desk’s
        1.24%.
        Since it has a better market share coverage,
        Pendo holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Zoho Desk holds the
        13th spot.

Question 3

How many customers are acquired by
        Pendo and
        Zoho Desk in the
        Customer Engagement segment?

Accepted Answer

Pendo has
        18,323 customers and
        Zoho Desk has
        6,208 customers in the
        Customer Engagement
        segment. Pendo has
        12115 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Pendo and
        Zoho Desk has more customers?

Accepted Answer

Pendo has more customers in United States, United Kingdom and Canada.
Zoho Desk has more customers in United States, India and Canada.

Pendo Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Pendo and Zoho Desk

Comparing the market share of Pendo and Zoho Desk

Compare Pendo vs Zoho Desk customers by geography

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