Salesforce Commerce Cloud Vs Zoho Desk : In-Depth Comparison

What are the different markets in which Salesforce Commerce Cloud and Zoho Desk compete against each other?

Salesforce Commerce Cloud and Zoho Desk compete against each other in the Customer Engagement, Contact Center, Customer Experience, Ecommerce Platform, Helpdesk Tools.

How does the market share of Salesforce Commerce Cloud and Zoho Desk compare in the Customer Engagement market?

In the Customer Engagement market, Salesforce Commerce Cloud has a 1.26% market share in comparison to Zoho Desk’s 0.55%. Since it has a better market share coverage, Salesforce Commerce Cloud holds the 11th spot in 6sense's Market Share Ranking Index for the Customer Engagement category, while Zoho Desk holds the 15th spot.

How many customers are acquired by Salesforce Commerce Cloud and Zoho Desk in the Customer Engagement segment?

Salesforce Commerce Cloud has 11,888 customers and Zoho Desk has 5,200 customers in the Customer Engagement segment. Salesforce Commerce Cloud has 6688 more customers than Zoho Desk in this category.

What are the countries in which Salesforce Commerce Cloud and Zoho Desk has more customers?

Salesforce Commerce Cloud has more customers in United States, United Kingdom and Germany.
Zoho Desk has more customers in United States, India and Australia.