Question 1

What are the different markets in which
        Intercom and
        Pendo compete against each other?

Accepted Answer

Intercom and
        Pendo compete against each other in
        the Customer Engagement, Customer Experience, User Onboarding And Engagement, Communication, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Pendo compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Intercom has a
        14.70%
        market share in comparison to
        Pendo’s
        1.81%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Pendo holds the
        7th spot.

Question 3

How many customers are acquired by
        Intercom and
        Pendo in the
        Customer Engagement segment?

Accepted Answer

Intercom has
        138,504 customers and
        Pendo has
        17,031 customers in the
        Customer Engagement
        segment. Intercom has
        121473 more customers than
        Pendo in this category.

Question 4

What are the countries in which
        Intercom and
        Pendo has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Pendo has more customers in United States, Australia and United Kingdom.

Intercom Vs Pendo : In-Depth Comparison

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Comparing the customer bases of Intercom and Pendo

Comparing the market share of Intercom and Pendo

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