Categories where LiveChat and Genesys PureCloud compete
LiveChat
Comparing the customer bases of LiveChat and Genesys PureCloud, we can see that LiveChat has 33065 customer(s), while Genesys PureCloud has 2794 customer(s). In the Customer Engagement category, with 33065 customer(s) LiveChat stands at 3rd place by ranking, while Genesys PureCloud with 2794 customer(s), is at the 19th place.
LiveChat
3rd
33065 Customer
Genesys PureCloud
19th
2794 Customer
LiveChat has a 3.52% market share in the Customer Engagement category, while Genesys PureCloud has a 0.30% market share in the same space.
Comparing LiveChat and Genesys PureCloud customers based on their geographic location, we can see that LiveChat has more customers in United States, United Kingdom and Australia, while Genesys PureCloud has more customers in United States.
LiveChat
Genesys PureCloud
Gain actionable insights about the buying patterns of LiveChat vs Genesys PureCloud’s target audience.
LiveChat
New
2030 Customer
Lost
286 Customer
Genesys PureCloud
New
224 Customer
Lost
92 Customer
Find answers to the most often asked questions by users.
What are the different markets in which LiveChat and Genesys PureCloud compete against each other?
LiveChat and Genesys PureCloud compete against each other in the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Auto Dialer, Communication.
How does the market share of LiveChat and Genesys PureCloud compare in the Customer Engagement market?
How many customers are acquired by LiveChat and Genesys PureCloud in the Customer Engagement segment?
What are the countries in which LiveChat and Genesys PureCloud has more customers?
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