Question 1

What are the different markets in which
        LiveChat and
        Pendo compete against each other?

Accepted Answer

LiveChat and
        Pendo compete against each other in
        the Customer Engagement, Customer Experience, Customer Satisfaction Ratings, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        LiveChat
        and Pendo compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LiveChat has a
        3.55%
        market share in comparison to
        Pendo’s
        1.81%.
        Since it has a better market share coverage,
        LiveChat holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Pendo holds the
        7th spot.

Question 3

How many customers are acquired by
        LiveChat and
        Pendo in the
        Customer Engagement segment?

Accepted Answer

LiveChat has
        33,488 customers and
        Pendo has
        17,019 customers in the
        Customer Engagement
        segment. LiveChat has
        16469 more customers than
        Pendo in this category.

Question 4

What are the countries in which
        LiveChat and
        Pendo has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
Pendo has more customers in United States, Australia and United Kingdom.

LiveChat Vs Pendo : In-Depth Comparison

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Comparing the customer bases of LiveChat and Pendo

Comparing the market share of LiveChat and Pendo

Compare LiveChat vs Pendo customers by geography

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