Cloud Contact Center Software

Gain market share and customer base information about the top Cloud Contact Center Software software. Check out our list of Cloud Contact Center Software Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

112
Technologies
33775
Companies
324
Movements
Categories related to Cloud Contact Center Software

Top 5 Cloud Contact Center Software technologies in 2023

Over 33,775 companies are using Cloud Contact Center Software tools. Irene with 30.23% market share (10,209 customers), NICE inContact with 11.30% market share (3,818 customers), Ringio with 11.11% market share (3,754 customers),

Cloud Contact Center Software Customers by Employee Size

The majority of Cloud Contact Center Software category falls in the company size of 0 - 9 employees (13,700 companies), 20 - 49 employees (8,428 companies), 100 - 249 employees (3,774 companies).

Cloud Contact Center Software Customers by Geography

Companies using Cloud Contact Center Software technology software are majorly from the United States with 25,416 (74.15%), United Kingdom with 2,331 (6.80%), Canada with 1,346 (3.93%) customers respectively.

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Cloud Contact Center Software Customers by Industry

Top industries that use Cloud Contact Center Software for Professional Services (7,105), Technology (6,908), Media and Telecom (2,218).

Market Share for Top Cloud Contact Center Software Technologies

Analyze the market share of popular Cloud Contact Center Software technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Irene 10209 30.23 (%)
2 NICE inContact 3818 11.30 (%)
3 Ringio 3754 11.11 (%)
4 Coveo 3625 10.73 (%)
5 Amazon Connect 3006 8.90 (%)
6 Cisco Unified Contact Center Enterprise 1720 5.09 (%)
7 Virtual PBX 1688 5.00 (%)
8 Ansapoint 859 2.54 (%)
9 Spoken Communications 546 1.62 (%)
10 NICE CXone 488 1.44 (%)
11 VICIdial 424 1.26 (%)
12 Anywhere365 367 1.09 (%)
13 CallTrackingMetrics 264 0.78 (%)
14 Clearview 246 0.73 (%)
15 Genesys Cloud CX 194 0.57 (%)
16 Synthetix 142 0.42 (%)
17 Customer Solutions 131 0.39 (%)
18 Cogito Diaog 128 0.38 (%)
19 Smiddle 125 0.37 (%)
20 Natterbox 107 0.32 (%)
21 expertcloud 79 0.23 (%)
22 CreativeVirtual 72 0.21 (%)
23 Enghouse Interactive Contact Center 69 0.20 (%)
24 Anywhere365 for Skype Business 64 0.19 (%)
25 Pamela 62 0.18 (%)
26 Enghouse Interactive 62 0.18 (%)
27 Car Wars 61 0.18 (%)
28 Sharpen 61 0.18 (%)
29 Contivio 60 0.18 (%)
30 ConnectAndSell 54 0.16 (%)
31 Ozonetel 54 0.16 (%)
32 SmartAction 50 0.15 (%)
33 Google Contact Center AI 45 0.13 (%)
34 Call Tools Contact Center 45 0.13 (%)
35 Call Center Studio 43 0.13 (%)
36 NuVoxx Cloud Contact Centre 42 0.12 (%)
37 QueueMetrics 39 0.12 (%)
38 Novanet C3S 39 0.12 (%)
39 SuperReceptionist 38 0.11 (%)
40 Voiptime Cloud 38 0.11 (%)
41 Dialer Software 35 0.10 (%)
42 Calabrio ONE 34 0.10 (%)
43 Dialfire 32 0.09 (%)
44 Mitel Unified Communications 31 0.09 (%)
45 Humach 29 0.09 (%)
46 BluIP 28 0.08 (%)
47 FrontSpin 27 0.08 (%)
48 TASKE 27 0.08 (%)
49 MiaRec 26 0.08 (%)
50 LeadsRain 26 0.08 (%)
51 MightyCall 25 0.07 (%)
52 CallTower 23 0.07 (%)
53 Transera 23 0.07 (%)
54 Brekeke CCS 23 0.07 (%)
55 Goldfish.ie 22 0.07 (%)
56 CallMiner Eureka 22 0.07 (%)
57 CyCC 21 0.06 (%)
58 VoiceLog 20 0.06 (%)
59 Alcatel-Lucent OmniTouch 19 0.06 (%)
60 Dialer360 19 0.06 (%)
61 IPscape 16 0.05 (%)
62 Nectar Desk 15 0.04 (%)
63 Aavaz 15 0.04 (%)
64 CALLN 14 0.04 (%)
65 TCN Cloud 14 0.04 (%)
66 Virtual Observer 13 0.04 (%)
67 Greenlight CRM 12 0.04 (%)
68 Unify 12 0.04 (%)
69 Rostrvm 11 0.03 (%)
70 Q-Suite 11 0.03 (%)
71 SpiceCSM Dashboards and Analytics 11 0.03 (%)
72 Noda Contact Center 10 0.03 (%)
73 Sip2Dial 9 0.03 (%)
74 CallScripter Synergy 9 0.03 (%)
75 SAP Contact Center 9 0.03 (%)
76 Nubitalk 9 0.03 (%)
77 FONREACH 9 0.03 (%)
78 Atos Unify OpenScape Voice 9 0.03 (%)
79 PrimoDialler 8 0.02 (%)
80 LinkScope QE 7 0.02 (%)
81 Quvu 7 0.02 (%)
82 Oracle Contact On Demand 7 0.02 (%)
83 HOGUNSOFT 7 0.02 (%)
84 Tentacle 6 0.02 (%)
85 PARTH 6 0.02 (%)
86 Kunnect 6 0.02 (%)
87 Ameyo Emerge 5 0.01 (%)
88 Evolved Call Center 5 0.01 (%)
89 EasyContactNow 5 0.01 (%)
90 telerion 4 0.01 (%)
91 Ameyo Engage 4 0.01 (%)
92 PBXMate 4 0.01 (%)
93 Telax Contact Center 4 0.01 (%)
94 PureCloud Engage 4 0.01 (%)
95 West Cloud Contact Center 4 0.01 (%)
96 HoduCC 4 0.01 (%)
97 NEC Contact Center 4 0.01 (%)
98 Intellicon 3 0.01 (%)
99 Genesis Communications 3 0.01 (%)
100 PRO-T-S 3 0.01 (%)
101 NetKeeper 3 0.01 (%)
102 Sarv Cloud Telephony 3 0.01 (%)
103 Capgemini Odigo 3 0.01 (%)
104 Telemation 2 0.01 (%)
105 KooKoo 2 0.01 (%)
106 Voicent Call Center Manager 2 0.01 (%)
107 Nixxis Contact Suite 2 0.01 (%)
108 SparkTG 2 0.01 (%)
109 Newbridge 2 0.01 (%)
110 Support.com Nexus 2 0.01 (%)
111 Metaphor Contact Center 2 0.01 (%)
112 8x8 Cloud Contact Center 2 0.01 (%)
Technology Market share
Irene 30.23 (%)
NICE inContact 11.30 (%)
Ringio 11.11 (%)
Coveo 10.73 (%)
Amazon Connect 8.90 (%)
Cisco Unified Contact Center Enterprise 5.09 (%)
Virtual PBX 5.00 (%)
Ansapoint 2.54 (%)
Spoken Communications 1.62 (%)
NICE CXone 1.44 (%)
VICIdial 1.26 (%)
Anywhere365 1.09 (%)
CallTrackingMetrics 0.78 (%)
Clearview 0.73 (%)
Genesys Cloud CX 0.57 (%)
Synthetix 0.42 (%)
Customer Solutions 0.39 (%)
Cogito Diaog 0.38 (%)
Smiddle 0.37 (%)
Natterbox 0.32 (%)
expertcloud 0.23 (%)
CreativeVirtual 0.21 (%)
Enghouse Interactive Contact Center 0.20 (%)
Anywhere365 for Skype Business 0.19 (%)
Pamela 0.18 (%)
Enghouse Interactive 0.18 (%)
Car Wars 0.18 (%)
Sharpen 0.18 (%)
Contivio 0.18 (%)
ConnectAndSell 0.16 (%)
Ozonetel 0.16 (%)
SmartAction 0.15 (%)
Google Contact Center AI 0.13 (%)
Call Tools Contact Center 0.13 (%)
Call Center Studio 0.13 (%)
NuVoxx Cloud Contact Centre 0.12 (%)
QueueMetrics 0.12 (%)
Novanet C3S 0.12 (%)
SuperReceptionist 0.11 (%)
Voiptime Cloud 0.11 (%)
Dialer Software 0.10 (%)
Calabrio ONE 0.10 (%)
Dialfire 0.09 (%)
Mitel Unified Communications 0.09 (%)
Humach 0.09 (%)
BluIP 0.08 (%)
FrontSpin 0.08 (%)
TASKE 0.08 (%)
MiaRec 0.08 (%)
LeadsRain 0.08 (%)
MightyCall 0.07 (%)
CallTower 0.07 (%)
Transera 0.07 (%)
Brekeke CCS 0.07 (%)
Goldfish.ie 0.07 (%)
CallMiner Eureka 0.07 (%)
CyCC 0.06 (%)
VoiceLog 0.06 (%)
Alcatel-Lucent OmniTouch 0.06 (%)
Dialer360 0.06 (%)
IPscape 0.05 (%)
Nectar Desk 0.04 (%)
Aavaz 0.04 (%)
CALLN 0.04 (%)
TCN Cloud 0.04 (%)
Virtual Observer 0.04 (%)
Greenlight CRM 0.04 (%)
Unify 0.04 (%)
Rostrvm 0.03 (%)
Q-Suite 0.03 (%)
SpiceCSM Dashboards and Analytics 0.03 (%)
Noda Contact Center 0.03 (%)
Sip2Dial 0.03 (%)
CallScripter Synergy 0.03 (%)
SAP Contact Center 0.03 (%)
Nubitalk 0.03 (%)
FONREACH 0.03 (%)
Atos Unify OpenScape Voice 0.03 (%)
PrimoDialler 0.02 (%)
LinkScope QE 0.02 (%)
Quvu 0.02 (%)
Oracle Contact On Demand 0.02 (%)
HOGUNSOFT 0.02 (%)
Tentacle 0.02 (%)
PARTH 0.02 (%)
Kunnect 0.02 (%)
Ameyo Emerge 0.01 (%)
Evolved Call Center 0.01 (%)
EasyContactNow 0.01 (%)
telerion 0.01 (%)
Ameyo Engage 0.01 (%)
PBXMate 0.01 (%)
Telax Contact Center 0.01 (%)
PureCloud Engage 0.01 (%)
West Cloud Contact Center 0.01 (%)
HoduCC 0.01 (%)
NEC Contact Center 0.01 (%)
Intellicon 0.01 (%)
Genesis Communications 0.01 (%)
PRO-T-S 0.01 (%)
NetKeeper 0.01 (%)
Sarv Cloud Telephony 0.01 (%)
Capgemini Odigo 0.01 (%)
Telemation 0.01 (%)
KooKoo 0.01 (%)
Voicent Call Center Manager 0.01 (%)
Nixxis Contact Suite 0.01 (%)
SparkTG 0.01 (%)
Newbridge 0.01 (%)
Support.com Nexus 0.01 (%)
Metaphor Contact Center 0.01 (%)
8x8 Cloud Contact Center 0.01 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Cloud Contact Center Software software market leaders?

Top leaders in the category for Cloud Contact Center Software software are Irene, NICE inContact, Ringio. Here, you can view a full list of Cloud Contact Center Software tools in the market.

How many companies use Cloud Contact Center Software software these days?

Around the world in 2023, over 39,434 companies are currently using one or more Cloud Contact Center Software software. Out of these, there are 25,416 companies using Cloud Contact Center Software tools that are originally from the United States .

Which company has the most significant market share in the Cloud Contact Center Software software space?

The top few companies that have the most significant market share in the Cloud Contact Center Software space are Irene with 30.23 % of market share, and NICE inContact with 11.30 % of market share and Ringio with 11.11 % of market share . Check for other Cloud Contact Center Software technologies market share here.

What are the top industries that usually use Cloud Contact Center Software softwares?

The top industries that use Cloud Contact Center Software software are Professional Services (7,105) , Technology (6,908) , Media and Telecom (2,218) .

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