Cloud Contact Center Software

Gain market share and customer base information about the top Cloud Contact Center Software software. Check out our list of Cloud Contact Center Software Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

117
Technologies
36340
Companies
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Movements
Categories related to Cloud Contact Center Software

Top 5 Cloud Contact Center Software technologies in 2023

Over 36,340 companies are using Cloud Contact Center Software tools. Irene with 27.95% market share (10,157 customers), Unify with 10.77% market share (3,914 customers), Ringio with 9.55% market share (3,469 customers),

Cloud Contact Center Software Customers by Employee Size

The majority of Cloud Contact Center Software category falls in the company size of 0 - 9 employees (13,700 companies), 20 - 49 employees (8,428 companies), 100 - 249 employees (3,774 companies).

Cloud Contact Center Software Customers by Geography

Companies using Cloud Contact Center Software technology software are majorly from the United States with 25,416 (74.15%), United Kingdom with 2,331 (6.80%), Canada with 1,346 (3.93%) customers respectively.

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Cloud Contact Center Software Customers by Industry

Top industries that use Cloud Contact Center Software for Professional Services (7,105), Technology (6,908), Media and Telecom (2,218).

Market Share for Top Cloud Contact Center Software Technologies

Analyze the market share of popular Cloud Contact Center Software technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Irene 10157 27.95 (%)
2 Unify 3914 10.77 (%)
3 Ringio 3469 9.55 (%)
4 NICE inContact 3272 9.00 (%)
5 Amazon Connect 2783 7.66 (%)
6 Coveo 2767 7.61 (%)
7 Cisco Unified Contact Center Enterprise 1598 4.40 (%)
8 Virtual PBX 1557 4.28 (%)
9 Spoken Communications 1201 3.30 (%)
10 Ansapoint 793 2.18 (%)
11 NICE CXone 452 1.24 (%)
12 VICIdial 395 1.09 (%)
13 Anywhere365 312 0.86 (%)
14 Shoretel Connect 251 0.69 (%)
15 CallTrackingMetrics 245 0.67 (%)
16 Clearview 222 0.61 (%)
17 Akio 208 0.57 (%)
18 Genesys Cloud CX 156 0.43 (%)
19 Synthetix 141 0.39 (%)
20 Natterbox 121 0.33 (%)
21 Cogito Diaog 114 0.31 (%)
22 AVOXI 109 0.30 (%)
23 Customer Solutions 103 0.28 (%)
24 CallTower 103 0.28 (%)
25 InGenius Connector Enterprise 89 0.24 (%)
26 Contivio 68 0.19 (%)
27 CreativeVirtual 65 0.18 (%)
28 Enghouse Interactive Contact Center 63 0.17 (%)
29 Smiddle 63 0.17 (%)
30 Ozonetel 62 0.17 (%)
31 Pamela 62 0.17 (%)
32 expertcloud 61 0.17 (%)
33 Enghouse Interactive 56 0.15 (%)
34 Anywhere365 for Skype Business 55 0.15 (%)
35 ConnectAndSell 54 0.15 (%)
36 Sharpen 48 0.13 (%)
37 Call Tools Contact Center 43 0.12 (%)
38 Google Contact Center AI 42 0.12 (%)
39 Call Center Studio 42 0.12 (%)
40 SmartAction 41 0.11 (%)
41 QueueMetrics 40 0.11 (%)
42 Voiptime Cloud 38 0.10 (%)
43 SuperReceptionist 37 0.10 (%)
44 Dialer Software 33 0.09 (%)
45 Novanet C3S 32 0.09 (%)
46 TASKE 31 0.09 (%)
47 BluIP 30 0.08 (%)
48 NuVoxx Cloud Contact Centre 30 0.08 (%)
49 Humach 29 0.08 (%)
50 Mitel Unified Communications 27 0.07 (%)
51 FrontSpin 26 0.07 (%)
52 Dialfire 25 0.07 (%)
53 Transera 25 0.07 (%)
54 Car Wars 25 0.07 (%)
55 Calabrio ONE 24 0.07 (%)
56 MiaRec 24 0.07 (%)
57 Dialer360 22 0.06 (%)
58 MightyCall 22 0.06 (%)
59 CallMiner Eureka 22 0.06 (%)
60 VoiceLog 22 0.06 (%)
61 Brekeke CCS 21 0.06 (%)
62 LeadsRain 18 0.05 (%)
63 Goldfish.ie 17 0.05 (%)
64 Alcatel-Lucent OmniTouch 17 0.05 (%)
65 Nectar Desk 15 0.04 (%)
66 TCN Cloud 15 0.04 (%)
67 IPscape 14 0.04 (%)
68 CALLN 13 0.04 (%)
69 Virtual Observer 13 0.04 (%)
70 SAP Contact Center 12 0.03 (%)
71 Rostrvm 12 0.03 (%)
72 Greenlight CRM 12 0.03 (%)
73 SpiceCSM Dashboards and Analytics 12 0.03 (%)
74 CyCC 12 0.03 (%)
75 Q-Suite 11 0.03 (%)
76 Sip2Dial 10 0.03 (%)
77 Aavaz 10 0.03 (%)
78 FONREACH 9 0.02 (%)
79 Noda Contact Center 9 0.02 (%)
80 Oracle Contact On Demand 8 0.02 (%)
81 HOGUNSOFT 8 0.02 (%)
82 PrimoDialler 8 0.02 (%)
83 CallScripter Synergy 8 0.02 (%)
84 Quvu 7 0.02 (%)
85 LinkScope QE 7 0.02 (%)
86 Kunnect 7 0.02 (%)
87 PARTH 6 0.02 (%)
88 Tentacle 6 0.02 (%)
89 EasyContactNow 6 0.02 (%)
90 Atos Unify OpenScape Voice 6 0.02 (%)
91 HoduCC 5 0.01 (%)
92 PureCloud Engage 5 0.01 (%)
93 Nubitalk 5 0.01 (%)
94 West Cloud Contact Center 5 0.01 (%)
95 NEC Contact Center 5 0.01 (%)
96 telerion 5 0.01 (%)
97 Ameyo Emerge 5 0.01 (%)
98 NetKeeper 4 0.01 (%)
99 PBXMate 4 0.01 (%)
100 Telax Contact Center 4 0.01 (%)
101 Evolved Call Center 4 0.01 (%)
102 Intellicon 4 0.01 (%)
103 PRO-T-S 3 0.01 (%)
104 Sarv Cloud Telephony 3 0.01 (%)
105 Ameyo Engage 3 0.01 (%)
106 Genesis Communications 3 0.01 (%)
107 Capgemini Odigo 3 0.01 (%)
108 Telemation 2 0.01 (%)
109 KooKoo 2 0.01 (%)
110 8x8 Cloud Contact Center 2 0.01 (%)
111 Voicent Call Center Manager 2 0.01 (%)
112 Nixxis Contact Suite 2 0.01 (%)
113 SparkTG 2 0.01 (%)
114 EVS7 Cloud Contact Center 2 0.01 (%)
115 Support.com Nexus 2 0.01 (%)
116 Metaphor Contact Center 2 0.01 (%)
117 Newbridge 2 0.01 (%)
Technology Market share
Irene 27.95 (%)
Unify 10.77 (%)
Ringio 9.55 (%)
NICE inContact 9.00 (%)
Amazon Connect 7.66 (%)
Coveo 7.61 (%)
Cisco Unified Contact Center Enterprise 4.40 (%)
Virtual PBX 4.28 (%)
Spoken Communications 3.30 (%)
Ansapoint 2.18 (%)
NICE CXone 1.24 (%)
VICIdial 1.09 (%)
Anywhere365 0.86 (%)
Shoretel Connect 0.69 (%)
CallTrackingMetrics 0.67 (%)
Clearview 0.61 (%)
Akio 0.57 (%)
Genesys Cloud CX 0.43 (%)
Synthetix 0.39 (%)
Natterbox 0.33 (%)
Cogito Diaog 0.31 (%)
AVOXI 0.30 (%)
Customer Solutions 0.28 (%)
CallTower 0.28 (%)
InGenius Connector Enterprise 0.24 (%)
Contivio 0.19 (%)
CreativeVirtual 0.18 (%)
Enghouse Interactive Contact Center 0.17 (%)
Smiddle 0.17 (%)
Ozonetel 0.17 (%)
Pamela 0.17 (%)
expertcloud 0.17 (%)
Enghouse Interactive 0.15 (%)
Anywhere365 for Skype Business 0.15 (%)
ConnectAndSell 0.15 (%)
Sharpen 0.13 (%)
Call Tools Contact Center 0.12 (%)
Google Contact Center AI 0.12 (%)
Call Center Studio 0.12 (%)
SmartAction 0.11 (%)
QueueMetrics 0.11 (%)
Voiptime Cloud 0.10 (%)
SuperReceptionist 0.10 (%)
Dialer Software 0.09 (%)
Novanet C3S 0.09 (%)
TASKE 0.09 (%)
BluIP 0.08 (%)
NuVoxx Cloud Contact Centre 0.08 (%)
Humach 0.08 (%)
Mitel Unified Communications 0.07 (%)
FrontSpin 0.07 (%)
Dialfire 0.07 (%)
Transera 0.07 (%)
Car Wars 0.07 (%)
Calabrio ONE 0.07 (%)
MiaRec 0.07 (%)
Dialer360 0.06 (%)
MightyCall 0.06 (%)
CallMiner Eureka 0.06 (%)
VoiceLog 0.06 (%)
Brekeke CCS 0.06 (%)
LeadsRain 0.05 (%)
Goldfish.ie 0.05 (%)
Alcatel-Lucent OmniTouch 0.05 (%)
Nectar Desk 0.04 (%)
TCN Cloud 0.04 (%)
IPscape 0.04 (%)
CALLN 0.04 (%)
Virtual Observer 0.04 (%)
SAP Contact Center 0.03 (%)
Rostrvm 0.03 (%)
Greenlight CRM 0.03 (%)
SpiceCSM Dashboards and Analytics 0.03 (%)
CyCC 0.03 (%)
Q-Suite 0.03 (%)
Sip2Dial 0.03 (%)
Aavaz 0.03 (%)
FONREACH 0.02 (%)
Noda Contact Center 0.02 (%)
Oracle Contact On Demand 0.02 (%)
HOGUNSOFT 0.02 (%)
PrimoDialler 0.02 (%)
CallScripter Synergy 0.02 (%)
Quvu 0.02 (%)
LinkScope QE 0.02 (%)
Kunnect 0.02 (%)
PARTH 0.02 (%)
Tentacle 0.02 (%)
EasyContactNow 0.02 (%)
Atos Unify OpenScape Voice 0.02 (%)
HoduCC 0.01 (%)
PureCloud Engage 0.01 (%)
Nubitalk 0.01 (%)
West Cloud Contact Center 0.01 (%)
NEC Contact Center 0.01 (%)
telerion 0.01 (%)
Ameyo Emerge 0.01 (%)
NetKeeper 0.01 (%)
PBXMate 0.01 (%)
Telax Contact Center 0.01 (%)
Evolved Call Center 0.01 (%)
Intellicon 0.01 (%)
PRO-T-S 0.01 (%)
Sarv Cloud Telephony 0.01 (%)
Ameyo Engage 0.01 (%)
Genesis Communications 0.01 (%)
Capgemini Odigo 0.01 (%)
Telemation 0.01 (%)
KooKoo 0.01 (%)
8x8 Cloud Contact Center 0.01 (%)
Voicent Call Center Manager 0.01 (%)
Nixxis Contact Suite 0.01 (%)
SparkTG 0.01 (%)
EVS7 Cloud Contact Center 0.01 (%)
Support.com Nexus 0.01 (%)
Metaphor Contact Center 0.01 (%)
Newbridge 0.01 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Cloud Contact Center Software software market leaders?

Top leaders in the category for Cloud Contact Center Software software are Irene, Unify, Ringio. Here, you can view a full list of Cloud Contact Center Software tools in the market.

How many companies use Cloud Contact Center Software software these days?

Around the world in 2023, over 39,434 companies are currently using one or more Cloud Contact Center Software software. Out of these, there are 25,416 companies using Cloud Contact Center Software tools that are originally from the United States .

Which company has the most significant market share in the Cloud Contact Center Software software space?

The top few companies that have the most significant market share in the Cloud Contact Center Software space are Irene with 27.95 % of market share, and Unify with 10.77 % of market share and Ringio with 9.55 % of market share . Check for other Cloud Contact Center Software technologies market share here.

What are the top industries that usually use Cloud Contact Center Software softwares?

The top industries that use Cloud Contact Center Software software are Professional Services (7,105) , Technology (6,908) , Media and Telecom (2,218) .

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