Current Customer(s)
Market Share (Est.)
Ranking
The top three of QueueMetrics’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
Popular Comparisons
The top three of QueueMetrics’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
QueueMetrics vs Irene
QueueMetrics vs Amazon Connect
QueueMetrics vs Virtual PBX
QueueMetrics vs NICE inContact
QueueMetrics vs Coveo
QueueMetrics vs Cisco Unified Contact Center Enterprise
QueueMetrics vs Genesys Cloud CX
QueueMetrics vs NICE CXone
Around the world in 2026, over 111 companies have started using QueueMetrics as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NTT | 10,000+ | Tokyo | Tokyo | Japan | |
| Publicis Groupe | 10,000+ | Paris | Ile-de-France | France | |
| Support Services Group | 10,000+ | Waco | Texas | United States | |
| Kraft Heinz | 10,000+ | Chicago | Illinois | United States | |
| M.H. Alshaya Co. | 10,000+ | Kuwait City | Al Asimah | Kuwait | |
| Qualfon | 10,000+ | Highland Park | Michigan | United States | |
| Upwork | 10,000+ | San Francisco | California | United States | |
| Aramex | 10,000+ | Dubai | Dubai | United Arab Emirates | |
| UnifyCX | 5,000 - 9,999 | Louisville | Kentucky | United States | |
| Algar Tech | 5,000 - 9,999 | Uberlandia | Minas Gerais | Brazil |
The top three products and services offering customers that use QueueMetrics for Cloud Contact Center Software are Cloud Services (8), Digital Transformation (5), Data Analytics (5).
Customers
The majority of QueueMetrics's customers for the cloud-contact-center-software category fall in the company size of 1,000 - 4,999 employees (23 companies), 100 - 249 employees (23 companies), 20 - 49 employees (16 companies).
Employee Size
The top three geographies of QueueMetrics for cloud-contact-center-software are the United States with 33(38.82%), South Africa with 17(20.00%), Brazil with 9(10.59%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top QueueMetrics competitors?
QueueMetrics’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Virtual PBX. You can view a full list of QueueMetrics competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of QueueMetrics and 40,000 other technologies on the internet. You can also compare QueueMetrics and its feature with top competitors here : QueueMetrics vs Irene QueueMetrics vs Amazon Connect QueueMetrics vs Virtual PBX.
What is QueueMetrics customer distribution based on company size?
What is QueueMetrics market share in the cloud-contact-center-software?
What are the top countries that use QueueMetrics?
What are the top industries that use QueueMetrics?
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