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Synthetix

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Multi-Channel Online Customer Service

Cloud Contact Center Software
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Market Share of Synthetix

Current Customer(s)

154

Market Share (Est.)

0.60%

Ranking

#13

Top Competitors and Alternatives of Synthetix

The top three of Synthetix’s competitors in the Cloud Contact Center Software category are Irene with 37.23%, NICE inContact with 13.42%, Coveo with 12.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene956337.23%Synthetix vs Irene
NICE inContact344613.42%Synthetix vs NICE inContact
Coveo317212.35%Synthetix vs Coveo
Amazon Connect286911.17%Synthetix vs Amazon Connect
Virtual PBX13115.10%Synthetix vs Virtual PBX
Cisco Unified Contact Center Enterprise12885.01%Synthetix vs Cisco Unified Contact Center Enterprise
Spoken Communications6592.57%Synthetix vs Spoken Communications
VICIdial3591.40%Synthetix vs VICIdial
NICE CXone3161.23%Synthetix vs NICE CXone
CallTrackingMetrics2270.88%Synthetix vs CallTrackingMetrics
TASKE1890.74%Synthetix vs TASKE
Genesys Cloud CX1560.61%Synthetix vs Genesys Cloud CX
Grabyo1050.41%Synthetix vs Grabyo
Anywhere365990.39%Synthetix vs Anywhere365
QueueMetrics950.37%Synthetix vs QueueMetrics
Enghouse Interactive850.33%Synthetix vs Enghouse Interactive
Contivio700.27%Synthetix vs Contivio
Dialer Software650.25%Synthetix vs Dialer Software
Sharpen580.23%Synthetix vs Sharpen
Natterbox550.21%Synthetix vs Natterbox
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Popular Comparisons

Top Competitors and Alternatives of Synthetix

The top three of Synthetix’s competitors in the Cloud Contact Center Software category are Irene with 37.23%, NICE inContact with 13.42%, Coveo with 12.35% market share.

Synthetix vs Irene

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Synthetix vs NICE inContact

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Synthetix vs Coveo

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Synthetix vs Amazon Connect

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Synthetix vs Virtual PBX

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Synthetix vs Cisco Unified Contact Center Enterprise

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Synthetix vs Spoken Communications

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Synthetix vs VICIdial

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Customers of Synthetix

Around the world in 2024, over 154 companies have started using Synthetix as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Boots10,000+NottinghamEnglandUnited Kingdom
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GOV.UK10,000+LondonEnglandUnited Kingdom
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National Express10,000+BirminghamEnglandUnited Kingdom
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Wessex Water1,000 - 4,999BathEnglandUnited Kingdom
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Ministry Of Housing, Communities & Local Government1,000 - 4,999LondonEnglandUnited Kingdom
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Yorkshire Building Society1,000 - 4,999BradfordEnglandUnited Kingdom
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Government Digital Service1,000 - 4,999LondonEnglandUnited Kingdom
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Anglian Water Services1,000 - 4,999HuntingdonEnglandUnited Kingdom
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DWR Cymru Cyfyngedig1,000 - 4,999TreharrisWalesUnited Kingdom
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The Government Economic Service1,000 - 4,999LondonEnglandUnited Kingdom
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Synthetix Customers by Products and Services

The top three products and services offering customers that use Synthetix for Cloud Contact Center Software are Wastewater treatment (5), Water supply (5), SUVs (4).

Customers

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Synthetix Customers by Employee Size

The majority of Synthetix's customers for the cloud-contact-center-software category fall in the company size of 1,000 - 4,999 employees (34 companies), 0 - 9 employees (23 companies), 10,000+ employees (22 companies).

Employee Size

Synthetix Customers by Geography

The top three geographies of Synthetix for cloud-contact-center-software are the United Kingdom with 126(82.89%), United States with 16(10.53%), Netherlands with 2(1.32%) customers respectively.

Customers

Employees of Synthetix

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Also see other Products/Services by Synthetix in:

Self Service Support
Cloud Contact Center Software
Virtual Agent

FAQ

Find answers to the most often asked questions by users.

Who are the top Synthetix competitors?

Synthetix’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of Synthetix competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Synthetix and 40,000 other technologies on the internet. You can also compare Synthetix and its feature with top competitors here : Synthetix vs Irene Synthetix vs NICE inContact Synthetix vs Coveo.

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What is Synthetix customer distribution based on company size?

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What is Synthetix market share in the cloud-contact-center-software?

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What are the top countries that use Synthetix?

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What are the top industries that use Synthetix?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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