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Synthetix

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Multi-Channel Online Customer Service

Cloud Contact Center Software
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Market Share of Synthetix

Current Customer(s)

297

Market Share (Est.)

0.97%

Ranking

#11

Top Competitors and Alternatives of Synthetix

The top three of Synthetix’s competitors in the Cloud Contact Center Software category are Irene with 30.55%, Amazon Connect with 11.72%, Coveo with 10.51% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene936830.55%Synthetix vs Irene
Amazon Connect359511.72%Synthetix vs Amazon Connect
Coveo322310.51%Synthetix vs Coveo
NICE inContact30569.97%Synthetix vs NICE inContact
Virtual PBX26238.55%Synthetix vs Virtual PBX
Cisco Unified Contact Center Enterprise19296.29%Synthetix vs Cisco Unified Contact Center Enterprise
Genesys Cloud CX15435.03%Synthetix vs Genesys Cloud CX
Spoken Communications7292.38%Synthetix vs Spoken Communications
NICE CXone6682.18%Synthetix vs NICE CXone
VICIdial5331.74%Synthetix vs VICIdial
CallTrackingMetrics2830.92%Synthetix vs CallTrackingMetrics
TASKE2480.81%Synthetix vs TASKE
Dialer Software2340.76%Synthetix vs Dialer Software
Anywhere3651570.51%Synthetix vs Anywhere365
Grabyo1350.44%Synthetix vs Grabyo
Natterbox1200.39%Synthetix vs Natterbox
Ozonetel1110.36%Synthetix vs Ozonetel
8x8 Cloud Contact Center1050.34%Synthetix vs 8x8 Cloud Contact Center
Enghouse Interactive970.32%Synthetix vs Enghouse Interactive
Google Contact Center AI940.31%Synthetix vs Google Contact Center AI
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Popular Comparisons

Top Competitors and Alternatives of Synthetix

The top three of Synthetix’s competitors in the Cloud Contact Center Software category are Irene with 30.55%, Amazon Connect with 11.72%, Coveo with 10.51% market share.

Synthetix vs Irene

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Synthetix vs Amazon Connect

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Synthetix vs Coveo

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Synthetix vs NICE inContact

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Synthetix vs Virtual PBX

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Synthetix vs Cisco Unified Contact Center Enterprise

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Synthetix vs Genesys Cloud CX

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Synthetix vs Spoken Communications

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Customers of Synthetix

Around the world in 2025, over 297 companies have started using Synthetix as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
UK government10,000+LondonEnglandUnited Kingdom
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10 Downing Street10,000+LondonEnglandUnited Kingdom
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Department For Education10,000+LondonEnglandUnited Kingdom
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Environment Agency10,000+BristolEnglandUnited Kingdom
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KCOM10,000+Kingston upon HullEnglandUnited Kingdom
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SELLAFIELD LIMITED10,000+WarringtonEnglandUnited Kingdom
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Foreign, Commonwealth & Development Office10,000+LondonEnglandUnited Kingdom
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East Midlands Development Agency10,000+LondonEnglandUnited Kingdom
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Manchester City Council10,000+ManchesterEnglandUnited Kingdom
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Home Office - GOV10,000+LondonEnglandUnited Kingdom
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Synthetix Customers by Products and Services

The top three products and services offering customers that use Synthetix for Cloud Contact Center Software are Research (5), Water supply (4), Personal Loans (4).

Customers

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Synthetix Customers by Employee Size

The majority of Synthetix's customers for the cloud-contact-center-software category fall in the company size of 0 - 9 employees (55 companies), 1,000 - 4,999 employees (51 companies), 10,000+ employees (38 companies).

Employee Size

Synthetix Customers by Geography

The top three geographies of Synthetix for cloud-contact-center-software are the United Kingdom with 263(90.69%), United States with 15(5.17%), Japan with 2(0.69%) customers respectively.

Customers

Employees of Synthetix

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Also see other Products/Services by Synthetix in:

Self Service Support
Cloud Contact Center Software
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FAQ

Find answers to the most often asked questions by users.

Who are the top Synthetix competitors?

Synthetix’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Coveo. You can view a full list of Synthetix competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Synthetix and 40,000 other technologies on the internet. You can also compare Synthetix and its feature with top competitors here : Synthetix vs Irene Synthetix vs Amazon Connect Synthetix vs Coveo.

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What is Synthetix customer distribution based on company size?

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What is Synthetix market share in the cloud-contact-center-software?

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What are the top countries that use Synthetix?

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What are the top industries that use Synthetix?

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