Question 1

What are the different markets in which
        NICE CXone and
        Synthetix compete against each other?

Accepted Answer

NICE CXone and
        Synthetix compete against each other in
        the Cloud Contact Center Software, Customer Experience, Self Service Support, Virtual Agent.

Question 2

How does the market share of
        NICE CXone
        and Synthetix compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE CXone has a
        1.21%
        market share in comparison to
        Synthetix’s
        0.57%.
        Since it has a better market share coverage,
        NICE CXone holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Synthetix holds the
        12th spot.

Question 3

How many customers are acquired by
        NICE CXone and
        Synthetix in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE CXone has
        328 customers and
        Synthetix has
        155 customers in the
        Cloud Contact Center Software
        segment. NICE CXone has
        173 more customers than
        Synthetix in this category.

Question 4

What are the countries in which
        NICE CXone and
        Synthetix has more customers?

Accepted Answer

NICE CXone has more customers in United States, United Kingdom and India.
Synthetix has more customers in United Kingdom, United States and Netherlands.

NICE CXone Vs Synthetix : In-Depth Comparison

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Comparing the customer bases of NICE CXone and Synthetix

Comparing the market share of NICE CXone and Synthetix

Compare NICE CXone vs Synthetix customers by geography

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