NICE CXone is a cloud-based customer experience management platform.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of NICE CXone’s competitors in the Cloud Contact Center Software category are Irene with 32.20%, Amazon Connect with 12.80%, Coveo with 10.76% market share.
Popular Comparisons
The top three of NICE CXone’s competitors in the Cloud Contact Center Software category are Irene with 32.20%, Amazon Connect with 12.80%, Coveo with 10.76% market share.
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Around the world in 2026, over 703 companies have started using NICE CXone as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Insight | 10,000+ | Chandler | Arizona | United States | |
| Mphasis | 10,000+ | Bengaluru | Karnataka | India | |
| Banco Do Brasil | 10,000+ | Brasilia | Federal District | Brazil | |
| Allied Universal | 10,000+ | Irvine | California | United States | |
| Orange Business | 10,000+ | Paris | Ile-de-France | France | |
| Emory Healthcare | 10,000+ | Atlanta | Georgia | United States | |
| Nederlandse Spoorwegen Utrecht | 10,000+ | Utrecht | Utrecht | Netherlands | |
| Flowserve Corporation | 10,000+ | Irving | Texas | United States | |
| New Era Technology MENA | 10,000+ | New York City | New York | United States | |
| Tech Mahindra | 10,000+ | Pune | Maharashtra | India |
The top three products and services offering customers that use NICE CXone for Cloud Contact Center Software are Cloud Services (33), Digital Transformation (33), Data Analytics (32).
Customers
The majority of NICE CXone's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (205 companies), 1,000 - 4,999 employees (131 companies), 100 - 249 employees (87 companies).
Employee Size
The top three geographies of NICE CXone for cloud-contact-center-software are the United States with 487(74.69%), United Kingdom with 38(5.83%), Australia with 31(4.75%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top NICE CXone competitors?
NICE CXone’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Coveo. You can view a full list of NICE CXone competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE CXone and 40,000 other technologies on the internet. You can also compare NICE CXone and its feature with top competitors here : NICE CXone vs Irene NICE CXone vs Amazon Connect NICE CXone vs Coveo.
What is NICE CXone customer distribution based on company size?
What is NICE CXone market share in the cloud-contact-center-software?
What are the top countries that use NICE CXone?
What are the top industries that use NICE CXone?
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