NICE CXone
NICE CXone is a cloud-based customer experience management platform.
Market Share of NICE CXone
Current Customer(s)
1137
Market Share (Est.)
2.98%
Ranking
#8
Top Competitors and Alternatives of NICE CXone
The top three of NICE CXone’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE CXone
The top three of NICE CXone’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
NICE CXone vs Irene
NICE CXone vs Amazon Connect
NICE CXone vs Virtual PBX
NICE CXone vs NICE inContact
NICE CXone vs Coveo
NICE CXone vs Cisco Unified Contact Center Enterprise
NICE CXone vs Genesys Cloud CX
NICE CXone vs VICIdial
Customers of NICE CXone
Around the world in 2026, over 1130 companies have started using NICE CXone as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Orange Business | 10,000+ | Paris | Ile-de-France | France |     |
| Capgemini | 10,000+ | Paris | Ile-de-France | France | |
| TEKsystems | 10,000+ | Hanover | Maryland | United States | |
| DWP Digital | 10,000+ | London | England | United Kingdom | |
| University Of Oklahoma | 10,000+ | Norman | Oklahoma | United States | |
| SCHWAB CHARLES CORP | 10,000+ | Westlake | Texas | United States | |
| Tractor Supply Company | 10,000+ | Brentwood | Tennessee | United States | |
| Itau Unibanco | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| LanguageLine Solutions | 10,000+ | Monterey | California | United States | |
| Intuitive | 10,000+ | Sunnyvale | California | United States | |
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NICE CXone Customers by Products and Services
The top three products and services offering customers that use NICE CXone for Cloud Contact Center Software are Digital Transformation (49), Cloud Services (46), Consulting (43).
Customers
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NICE CXone Customers by Employee Size
The majority of NICE CXone's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (313 companies), 1,000 - 4,999 employees (220 companies), 100 - 249 employees (138 companies).
Employee Size
NICE CXone Customers by Geography
The top three geographies of NICE CXone for cloud-contact-center-software are the United States with 777(74.71%), United Kingdom with 66(6.35%), Australia with 50(4.81%) customers respectively.
Customers
Employees of NICE CXone
Also see other Products/Services by NICE CXone in:
FAQ
Find answers to the most often asked questions by users.
Who are the top NICE CXone competitors?
NICE CXone’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Virtual PBX. You can view a full list of NICE CXone competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE CXone and 40,000 other technologies on the internet. You can also compare NICE CXone and its feature with top competitors here : NICE CXone vs Irene NICE CXone vs Amazon Connect NICE CXone vs Virtual PBX.
What is NICE CXone customer distribution based on company size?
What is NICE CXone market share in the cloud-contact-center-software?
What are the top countries that use NICE CXone?
What are the top industries that use NICE CXone?
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