Categories where Amazon Connect and NICE CXone compete
Amazon Connect
Comparing the customer bases of Amazon Connect and NICE CXone, we can see that Amazon Connect has 3057 customer(s), while NICE CXone has 328 customer(s). In the Cloud Contact Center Software category, with 3057 customer(s) Amazon Connect stands at 4th place by ranking, while NICE CXone with 328 customer(s), is at the 9th place.
Amazon Connect
4th
3057 Customer
NICE CXone
9th
328 Customer
Amazon Connect has a 11.24% market share in the Cloud Contact Center Software category, while NICE CXone has a 1.21% market share in the same space.
Comparing Amazon Connect and NICE CXone customers based on their geographic location, we can see that Amazon Connect has more customers in United States, United Kingdom and India, while NICE CXone has more customers in United States.
Amazon Connect
NICE CXone
Gain actionable insights about the buying patterns of Amazon Connect vs NICE CXone’s target audience.
Amazon Connect
New
2 Customer
Lost
7 Customer
NICE CXone
New
1 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Amazon Connect and NICE CXone compete against each other?
Amazon Connect and NICE CXone compete against each other in the Cloud Contact Center Software, Customer Experience.
How does the market share of Amazon Connect and NICE CXone compare in the Cloud Contact Center Software market?
How many customers are acquired by Amazon Connect and NICE CXone in the Cloud Contact Center Software segment?
What are the countries in which Amazon Connect and NICE CXone has more customers?
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