Question 1

What are the different markets in which
        Irene and
        NICE CXone compete against each other?

Accepted Answer

Irene and
        NICE CXone compete against each other in
        the Cloud Contact Center Software, Customer Experience.

Question 2

How does the market share of
        Irene
        and NICE CXone compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Irene has a
        37.58%
        market share in comparison to
        NICE CXone’s
        1.86%.
        Since it has a better market share coverage,
        Irene holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        NICE CXone holds the
        9th spot.

Question 3

How many customers are acquired by
        Irene and
        NICE CXone in the
        Cloud Contact Center Software segment?

Accepted Answer

Irene has
        9,150 customers and
        NICE CXone has
        453 customers in the
        Cloud Contact Center Software
        segment. Irene has
        8697 more customers than
        NICE CXone in this category.

Question 4

What are the countries in which
        Irene and
        NICE CXone has more customers?

Accepted Answer

Irene has more customers in United States, Brazil and People's Republic of China.
NICE CXone has more customers in United States, United Kingdom and Australia.

Irene Vs NICE CXone : In-Depth Comparison

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Comparing the customer bases of Irene and NICE CXone

Comparing the market share of Irene and NICE CXone

Compare Irene vs NICE CXone customers by geography

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