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Technologies / Irene Vs NICE inContact

Irene Vs NICE inContact : In-Depth Comparison

Not sure if Irene, or NICE inContact is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Irene and NICE inContact compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Irene vs NICE inContact customers by industry, by geography and by buying patterns.

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  • Overview
  • Current Customers
  • Market Share
  • Geography
  • Customer Movements
  • FAQs
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Irene
Yes, I use this too
No, I don't use this
Irene competes with other products in the Cloud Contact Center Software, categories. It has a market share in the Cloud Contact Center Software category, and Irene has 10209 customers in 112 countries.
NICE inContact
Yes, I use this too
No, I don't use this
NICE inContact competes with other products in the Project Collaboration, Call Recording, Communication, Contact Center, Help Desk And Ticketing, Interactive Voice Response (IVR), Predictive Dialer categories. It has a market share in the Cloud Contact Center Software category, and NICE inContact has 3818 customers in 47 countries.

Categories where Irene and NICE inContact compete

  • Cloud Contact Center Software
  • Call Recording
  • Communication
  • Contact Center
  • Help Desk And Ticketing

Choose Technologies to compare

  • Irene
  • NICE inContact
Divider Divider

    Comparing the customer bases of Irene and NICE inContact

    Comparing the customer bases of Irene and NICE inContact, we can see that Irene has 10209 customer(s), while NICE inContact has 3818 customer(s). In the Cloud Contact Center Software category, with 10209 customer(s) Irene stands at 1st place by ranking, while NICE inContact with 3818 customer(s), is at the 2nd place.

    Irene
    1 st
    10209 Customer
    NICE inContact
    2 nd
    3818 Customer

    Comparing the market share of Irene and NICE inContact

    Irene has a 30.23% market share in the Cloud Contact Center Software category, while NICE inContact has a 11.30% market share in the same space.

    30.23%

    Irene

    11.30%

    NICE inContact

    Compare Irene vs NICE inContact customers by geography

    Comparing Irene and NICE inContact customers based on their geographic location, we can see that Irene has more customers in United States, People's Republic Of China and United Kingdom, while NICE inContact has more customers in United States , Canada and United Kingdom .

    Irene
    NICE inContact

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Irene vs NICE inContact’s target audience.

    Irene
    New
    43 Customer
    Lost
    6 Customer
    NICE inContact
    New
    4 Customer
    Lost
    8 Customer

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Irene and NICE inContact compete against each other?

    Irene and NICE inContact compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing .

    How does the market share of Irene and NICE inContact compare in the Cloud Contact Center Software market?

    In the Cloud Contact Center Software market, Irene has a 30.23% market share in comparison to NICE inContact’s 11.30%. Since it has a better market share coverage, Irene holds the 1st spot in 6sense’s Market Share Ranking Index for the Cloud Contact Center Software category, while NICE inContact holds the 2nd spot.

    How many customers are acquired by Irene and NICE inContact in the Cloud Contact Center Software segment?

    Irene has 10209 customers and NICE inContact has 3818 customers in the Cloud Contact Center Software segment. Irene has 6391 more customers than NICE inContact in this category.

    What are the countries in which Irene and NICE inContact has more customers?

    Irene has more customers in United States , People's Republic Of China and United Kingdom .
    NICE inContact has more customers in United States , Canada and United Kingdom .

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