NICE inContact Vs Amazon Connect : In-Depth Comparison
Categories where NICE inContact and Amazon Connect compete
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NICE inContact
Comparing the customer bases of NICE inContact and Amazon Connect
Comparing the customer bases of NICE inContact and Amazon Connect, we can see that NICE inContact has 2926 customer(s), while Amazon Connect has 2095 customer(s). In the Cloud Contact Center Software category, with 2926 customer(s) NICE inContact stands at 3rd place by ranking, while Amazon Connect with 2095 customer(s), is at the 4th place.
NICE inContact
3rd
2926 Customer
Amazon Connect
4th
2095 Customer
Comparing the market share of NICE inContact and Amazon Connect
NICE inContact has a 12.02% market share in the Cloud Contact Center Software category, while Amazon Connect has a 8.60% market share in the same space.
Compare NICE inContact vs Amazon Connect customers by geography
Comparing NICE inContact and Amazon Connect customers based on their geographic location, we can see that NICE inContact has more customers in United States, Canada and United Kingdom, while Amazon Connect has more customers in United States.
NICE inContact
Amazon Connect
Customer Movements for this month
Gain actionable insights about the buying patterns of NICE inContact vs Amazon Connect’s target audience.
NICE inContact
New
19 Customer
Lost
33 Customer
Amazon Connect
New
5 Customer
Lost
6 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which NICE inContact and Amazon Connect compete against each other?
NICE inContact and Amazon Connect compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.
How does the market share of NICE inContact and Amazon Connect compare in the Cloud Contact Center Software market?
How many customers are acquired by NICE inContact and Amazon Connect in the Cloud Contact Center Software segment?
What are the countries in which NICE inContact and Amazon Connect has more customers?
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