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Sharpen

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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.

Cloud Contact Center Software
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Market Share of Sharpen

Current Customer(s)

123

Market Share (Est.)

0.32%

Ranking

#20

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene939724.63%Sharpen vs Irene
Amazon Connect525113.77%Sharpen vs Amazon Connect
Virtual PBX395710.37%Sharpen vs Virtual PBX
NICE inContact36509.57%Sharpen vs NICE inContact
Coveo34629.08%Sharpen vs Coveo
Cisco Unified Contact Center Enterprise27407.18%Sharpen vs Cisco Unified Contact Center Enterprise
Genesys Cloud CX24876.52%Sharpen vs Genesys Cloud CX
NICE CXone11372.98%Sharpen vs NICE CXone
VICIdial8272.17%Sharpen vs VICIdial
Spoken Communications7521.97%Sharpen vs Spoken Communications
CallTrackingMetrics4071.07%Sharpen vs CallTrackingMetrics
TASKE3180.83%Sharpen vs TASKE
Synthetix2890.76%Sharpen vs Synthetix
Anywhere3652190.57%Sharpen vs Anywhere365
Natterbox2000.52%Sharpen vs Natterbox
Google Contact Center AI1800.47%Sharpen vs Google Contact Center AI
Ozonetel1740.46%Sharpen vs Ozonetel
Grabyo1540.40%Sharpen vs Grabyo
Contivio1430.37%Sharpen vs Contivio
Enghouse Interactive1230.32%Sharpen vs Enghouse Interactive
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Popular Comparisons

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.

Sharpen vs Irene

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Sharpen vs Amazon Connect

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Sharpen vs Virtual PBX

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Sharpen vs NICE inContact

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Sharpen vs Coveo

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Sharpen vs Cisco Unified Contact Center Enterprise

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Sharpen vs Genesys Cloud CX

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Sharpen vs NICE CXone

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Customers of Sharpen

Around the world in 2026, over 123 companies have started using Sharpen as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Allstate10,000+NorthbrookIllinoisUnited States
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TinyURL10,000+Citrus HeightsCaliforniaUnited States
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Teleperformance10,000+ParisIle-de-FranceFrance
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Optum10,000+Eden PrairieMinnesotaUnited States
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Young Living Essential Oils10,000+LehiUtahUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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Boston Consulting Group10,000+BostonMassachusettsUnited States
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AT&T10,000+DallasTexasUnited States
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Colonial Life10,000+ColumbiaSouth CarolinaUnited States
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Elevance Health10,000+IndianapolisIndianaUnited States
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Sharpen Customers by Products and Services

The top three products and services offering customers that use Sharpen for Cloud Contact Center Software are Artificial Intelligence (7), Machine Learning (6), Cloud Services (6).

Customers

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Sharpen Customers by Employee Size

The majority of Sharpen's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (25 companies), 1,000 - 4,999 employees (25 companies), 100 - 249 employees (19 companies).

Employee Size

Sharpen Customers by Geography

The top three geographies of Sharpen for cloud-contact-center-software are the United States with 99(82.50%), Australia with 5(4.17%), Canada with 4(3.33%) customers respectively.

Customers

Employees of Sharpen

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Also see other Products/Services by Sharpen in:

Interactive Voice Response (IVR)
Contact Center
Cloud Contact Center Software
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Sharpen competitors?

Sharpen’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Virtual PBX. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Irene Sharpen vs Amazon Connect Sharpen vs Virtual PBX.

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What is Sharpen customer distribution based on company size?

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What is Sharpen market share in the cloud-contact-center-software?

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What are the top countries that use Sharpen?

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What are the top industries that use Sharpen?

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