Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Sharpen’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9397 | 24.63% | Sharpen vs Irene |
| Amazon Connect | 5251 | 13.77% | Sharpen vs Amazon Connect |
| Virtual PBX | 3957 | 10.37% | Sharpen vs Virtual PBX |
| NICE inContact | 3650 | 9.57% | Sharpen vs NICE inContact |
| Coveo | 3462 | 9.08% | Sharpen vs Coveo |
| Cisco Unified Contact Center Enterprise | 2740 | 7.18% | Sharpen vs Cisco Unified Contact Center Enterprise |
| Genesys Cloud CX | 2487 | 6.52% | Sharpen vs Genesys Cloud CX |
| NICE CXone | 1137 | 2.98% | Sharpen vs NICE CXone |
| VICIdial | 827 | 2.17% | Sharpen vs VICIdial |
| Spoken Communications | 752 | 1.97% | Sharpen vs Spoken Communications |
| CallTrackingMetrics | 407 | 1.07% | Sharpen vs CallTrackingMetrics |
| TASKE | 318 | 0.83% | Sharpen vs TASKE |
| Synthetix | 289 | 0.76% | Sharpen vs Synthetix |
| Anywhere365 | 219 | 0.57% | Sharpen vs Anywhere365 |
| Natterbox | 200 | 0.52% | Sharpen vs Natterbox |
| Google Contact Center AI | 180 | 0.47% | Sharpen vs Google Contact Center AI |
| Ozonetel | 174 | 0.46% | Sharpen vs Ozonetel |
| Grabyo | 154 | 0.40% | Sharpen vs Grabyo |
| Contivio | 143 | 0.37% | Sharpen vs Contivio |
| Enghouse Interactive | 123 | 0.32% | Sharpen vs Enghouse Interactive |
Popular Comparisons
The top three of Sharpen’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
Sharpen vs Irene
Sharpen vs Amazon Connect
Sharpen vs Virtual PBX
Sharpen vs NICE inContact
Sharpen vs Coveo
Sharpen vs Cisco Unified Contact Center Enterprise
Sharpen vs Genesys Cloud CX
Sharpen vs NICE CXone
Around the world in 2026, over 123 companies have started using Sharpen as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Allstate | 10,000+ | Northbrook | Illinois | United States | |
| TinyURL | 10,000+ | Citrus Heights | California | United States | |
| Teleperformance | 10,000+ | Paris | Ile-de-France | France | |
| Optum | 10,000+ | Eden Prairie | Minnesota | United States | |
| Young Living Essential Oils | 10,000+ | Lehi | Utah | United States | |
| ManpowerGroup | 10,000+ | Milwaukee | Wisconsin | United States | |
| Boston Consulting Group | 10,000+ | Boston | Massachusetts | United States | |
| AT&T | 10,000+ | Dallas | Texas | United States | |
| Colonial Life | 10,000+ | Columbia | South Carolina | United States | |
| Elevance Health | 10,000+ | Indianapolis | Indiana | United States |
The top three products and services offering customers that use Sharpen for Cloud Contact Center Software are Artificial Intelligence (7), Machine Learning (6), Cloud Services (6).
Customers
The majority of Sharpen's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (25 companies), 1,000 - 4,999 employees (25 companies), 100 - 249 employees (19 companies).
Employee Size
The top three geographies of Sharpen for cloud-contact-center-software are the United States with 99(82.50%), Australia with 5(4.17%), Canada with 4(3.33%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Sharpen competitors?
Sharpen’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Virtual PBX. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Irene Sharpen vs Amazon Connect Sharpen vs Virtual PBX.
What is Sharpen customer distribution based on company size?
What is Sharpen market share in the cloud-contact-center-software?
What are the top countries that use Sharpen?
What are the top industries that use Sharpen?
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