VICIdial
VICIdial is an advanced predictive dialer for seamless blended call handling.
Market Share of VICIdial
Current Customer(s)
827
Market Share (Est.)
2.17%
Ranking
#9
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9397 | 24.63% | VICIdial vs Irene |
| Amazon Connect | 5251 | 13.77% | VICIdial vs Amazon Connect |
| Virtual PBX | 3957 | 10.37% | VICIdial vs Virtual PBX |
| NICE inContact | 3650 | 9.57% | VICIdial vs NICE inContact |
| Coveo | 3462 | 9.08% | VICIdial vs Coveo |
| Cisco Unified Contact Center Enterprise | 2740 | 7.18% | VICIdial vs Cisco Unified Contact Center Enterprise |
| Genesys Cloud CX | 2487 | 6.52% | VICIdial vs Genesys Cloud CX |
| NICE CXone | 1137 | 2.98% | VICIdial vs NICE CXone |
| Spoken Communications | 752 | 1.97% | VICIdial vs Spoken Communications |
| CallTrackingMetrics | 407 | 1.07% | VICIdial vs CallTrackingMetrics |
| TASKE | 318 | 0.83% | VICIdial vs TASKE |
| Synthetix | 289 | 0.76% | VICIdial vs Synthetix |
| Anywhere365 | 219 | 0.57% | VICIdial vs Anywhere365 |
| Natterbox | 200 | 0.52% | VICIdial vs Natterbox |
| Google Contact Center AI | 180 | 0.47% | VICIdial vs Google Contact Center AI |
| Ozonetel | 174 | 0.46% | VICIdial vs Ozonetel |
| Grabyo | 154 | 0.40% | VICIdial vs Grabyo |
| Contivio | 143 | 0.37% | VICIdial vs Contivio |
| Enghouse Interactive | 123 | 0.32% | VICIdial vs Enghouse Interactive |
| Sharpen | 123 | 0.32% | VICIdial vs Sharpen |
Popular Comparisons
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
VICIdial vs Irene
VICIdial vs Amazon Connect
VICIdial vs Virtual PBX
VICIdial vs NICE inContact
VICIdial vs Coveo
VICIdial vs Cisco Unified Contact Center Enterprise
VICIdial vs Genesys Cloud CX
VICIdial vs NICE CXone
Customers of VICIdial
Around the world in 2026, over 817 companies have started using VICIdial as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Qualfon | 10,000+ | Highland Park | Michigan | United States |     |
| K-Electric | 10,000+ | Karachi | Sindh | Pakistan | |
| Upwork | 10,000+ | San Francisco | California | United States | |
| Capgemini | 10,000+ | Paris | Ile-de-France | France | |
| Freelancer.com | 10,000+ | Sydney | New South Wales | Australia | |
| Altice Group | 10,000+ | Luxembourg | Luxembourg | Luxembourg | |
| TDCX | 10,000+ | Singapore | Central Singapore | Singapore | |
| EF Education First | 10,000+ | Newton | Massachusetts | United States | |
| Deutsche Telekom | 10,000+ | Bonn | North Rhine-Westphalia | Germany | |
| EMTELCO S.A. | 10,000+ | Medellin | Antioquia | Colombia | |
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VICIdial Customers by Products and Services
The top three products and services offering customers that use VICIdial for Cloud Contact Center Software are Lead Generation (25), Customer Service (25), Cloud Services (22).
Customers
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VICIdial Customers by Employee Size
The majority of VICIdial's customers for the cloud-contact-center-software category fall in the company size of 100 - 249 employees (175 companies), 20 - 49 employees (151 companies), 250 - 499 employees (111 companies).
Employee Size
VICIdial Customers by Geography
The top three geographies of VICIdial for cloud-contact-center-software are the United States with 248(41.61%), India with 108(18.12%), Philippines with 50(8.39%) customers respectively.
Customers
Employees of VICIdial
Also see other Products/Services by VICIdial in:
FAQ
Find answers to the most often asked questions by users.
Who are the top VICIdial competitors?
VICIdial’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Virtual PBX. You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs Irene VICIdial vs Amazon Connect VICIdial vs Virtual PBX.
What is VICIdial customer distribution based on company size?
What is VICIdial market share in the cloud-contact-center-software?
What are the top countries that use VICIdial?
What are the top industries that use VICIdial?
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