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Coveo

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Enterprise search technology for better customer support, customer self-service, and knowledge management in the digital workplace.

Cloud Contact Center Software
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Market Share of Coveo

Current Customer(s)

3462

Market Share (Est.)

9.08%

Ranking

#5

Top Competitors and Alternatives of Coveo

The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene939724.63%Coveo vs Irene
Amazon Connect525113.77%Coveo vs Amazon Connect
Virtual PBX395710.37%Coveo vs Virtual PBX
NICE inContact36509.57%Coveo vs NICE inContact
Cisco Unified Contact Center Enterprise27407.18%Coveo vs Cisco Unified Contact Center Enterprise
Genesys Cloud CX24876.52%Coveo vs Genesys Cloud CX
NICE CXone11372.98%Coveo vs NICE CXone
VICIdial8272.17%Coveo vs VICIdial
Spoken Communications7521.97%Coveo vs Spoken Communications
CallTrackingMetrics4071.07%Coveo vs CallTrackingMetrics
TASKE3180.83%Coveo vs TASKE
Synthetix2890.76%Coveo vs Synthetix
Anywhere3652190.57%Coveo vs Anywhere365
Natterbox2000.52%Coveo vs Natterbox
Google Contact Center AI1800.47%Coveo vs Google Contact Center AI
Ozonetel1740.46%Coveo vs Ozonetel
Grabyo1540.40%Coveo vs Grabyo
Contivio1430.37%Coveo vs Contivio
Enghouse Interactive1230.32%Coveo vs Enghouse Interactive
Sharpen1230.32%Coveo vs Sharpen
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Popular Comparisons

Top Competitors and Alternatives of Coveo

The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.

Coveo vs Irene

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Coveo vs Amazon Connect

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Coveo vs Virtual PBX

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Coveo vs NICE inContact

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Coveo vs Cisco Unified Contact Center Enterprise

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Coveo vs Genesys Cloud CX

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Coveo vs NICE CXone

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Coveo vs VICIdial

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Customers of Coveo

Around the world in 2026, over 3410 companies have started using Coveo as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
L'Oreal10,000+ParisIle-de-FranceFrance
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CommScope10,000+HickoryNorth CarolinaUnited States
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Motorola10,000+ChicagoIllinoisUnited States
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Scotiabank10,000+TorontoOntarioCanada
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Merkle10,000+ColumbiaMarylandUnited States
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Equinix10,000+Redwood CityCaliforniaUnited States
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Synopsys Inc10,000+SunnyvaleCaliforniaUnited States
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IBM10,000+ArmonkNew YorkUnited States
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Fresenius Medical Care HIMG Dialysis Center10,000+HoustonTexasUnited States
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Arm10,000+CambridgeEnglandUnited Kingdom
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Coveo Customers by Products and Services

The top three products and services offering customers that use Coveo for Cloud Contact Center Software are Cloud Services (48), Digital Transformation (42), Data Analytics (38).

Customers

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Coveo Customers by Employee Size

The majority of Coveo's customers for the cloud-contact-center-software category fall in the company size of 0 - 9 employees (1221 companies), 20 - 49 employees (435 companies), 10,000+ employees (393 companies).

Employee Size

Coveo Customers by Geography

The top three geographies of Coveo for cloud-contact-center-software are the United States with 2555(81.27%), Canada with 190(6.04%), United Kingdom with 98(3.12%) customers respectively.

Customers

Employees of Coveo

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Also see other Products/Services by Coveo in:

Cloud Contact Center Software

FAQ

Find answers to the most often asked questions by users.

Who are the top Coveo competitors?

Coveo’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Virtual PBX. You can view a full list of Coveo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Coveo and 40,000 other technologies on the internet. You can also compare Coveo and its feature with top competitors here : Coveo vs Irene Coveo vs Amazon Connect Coveo vs Virtual PBX.

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What is Coveo customer distribution based on company size?

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What is Coveo market share in the cloud-contact-center-software?

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What are the top countries that use Coveo?

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What are the top industries that use Coveo?

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