Coveo
Enterprise search technology for better customer support, customer self-service, and knowledge management in the digital workplace.
Market Share of Coveo
Current Customer(s)
3223
Market Share (Est.)
10.51%
Ranking
#3
Top Competitors and Alternatives of Coveo
The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 30.55%, Amazon Connect with 11.72%, NICE inContact with 9.97% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9368 | 30.55% | Coveo vs Irene |
| Amazon Connect | 3595 | 11.72% | Coveo vs Amazon Connect |
| NICE inContact | 3056 | 9.97% | Coveo vs NICE inContact |
| Virtual PBX | 2623 | 8.55% | Coveo vs Virtual PBX |
| Cisco Unified Contact Center Enterprise | 1929 | 6.29% | Coveo vs Cisco Unified Contact Center Enterprise |
| Genesys Cloud CX | 1543 | 5.03% | Coveo vs Genesys Cloud CX |
| Spoken Communications | 729 | 2.38% | Coveo vs Spoken Communications |
| NICE CXone | 668 | 2.18% | Coveo vs NICE CXone |
| VICIdial | 533 | 1.74% | Coveo vs VICIdial |
| Synthetix | 297 | 0.97% | Coveo vs Synthetix |
| CallTrackingMetrics | 283 | 0.92% | Coveo vs CallTrackingMetrics |
| TASKE | 248 | 0.81% | Coveo vs TASKE |
| Dialer Software | 234 | 0.76% | Coveo vs Dialer Software |
| Anywhere365 | 157 | 0.51% | Coveo vs Anywhere365 |
| Grabyo | 135 | 0.44% | Coveo vs Grabyo |
| Natterbox | 120 | 0.39% | Coveo vs Natterbox |
| Ozonetel | 111 | 0.36% | Coveo vs Ozonetel |
| 8x8 Cloud Contact Center | 105 | 0.34% | Coveo vs 8x8 Cloud Contact Center |
| Enghouse Interactive | 97 | 0.32% | Coveo vs Enghouse Interactive |
| Google Contact Center AI | 94 | 0.31% | Coveo vs Google Contact Center AI |
Popular Comparisons
Top Competitors and Alternatives of Coveo
The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 30.55%, Amazon Connect with 11.72%, NICE inContact with 9.97% market share.
Coveo vs Irene
Coveo vs Amazon Connect
Coveo vs NICE inContact
Coveo vs Virtual PBX
Coveo vs Cisco Unified Contact Center Enterprise
Coveo vs Genesys Cloud CX
Coveo vs Spoken Communications
Coveo vs NICE CXone
Customers of Coveo
Around the world in 2025, over 3209 companies have started using Coveo as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| National Trades Union Congress | 10,000+ | Singapore | Central Singapore | Singapore |     |
| Advanced Micro Devices, Inc. | 10,000+ | Santa Clara | California | United States | |
| Imperial Oil | 10,000+ | Calgary | Alberta | Canada | |
| Mobil | 10,000+ | Gravesend | England | United Kingdom | |
| Hub International Ltd. | 10,000+ | Chicago | Illinois | United States | |
| Nvent | 10,000+ | Tucson | Arizona | United States | |
| Good Samaritan Society | 10,000+ | Sioux Falls | South Dakota | United States | |
| Sun Life | 10,000+ | Toronto | Ontario | Canada | |
| UnitedHealth Group | 10,000+ | Minnetonka Mills | Minnesota | United States | |
| Chronolabs Cooperative | 10,000+ | Sydney | New South Wales | Australia | |
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Coveo Customers by Products and Services
The top three products and services offering customers that use Coveo for Cloud Contact Center Software are Cloud Services (40), Digital Transformation (33), Analytics (29).
Customers
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Coveo Customers by Employee Size
The majority of Coveo's customers for the cloud-contact-center-software category fall in the company size of 0 - 9 employees (1247 companies), 20 - 49 employees (438 companies), 10,000+ employees (316 companies).
Employee Size
Coveo Customers by Geography
The top three geographies of Coveo for cloud-contact-center-software are the United States with 2366(80.94%), Canada with 162(5.54%), United Kingdom with 121(4.14%) customers respectively.
Customers
Employees of Coveo
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FAQ
Find answers to the most often asked questions by users.
Who are the top Coveo competitors?
Coveo’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, NICE inContact. You can view a full list of Coveo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Coveo and 40,000 other technologies on the internet. You can also compare Coveo and its feature with top competitors here : Coveo vs Irene Coveo vs Amazon Connect Coveo vs NICE inContact.
What is Coveo customer distribution based on company size?
What is Coveo market share in the cloud-contact-center-software?
What are the top countries that use Coveo?
What are the top industries that use Coveo?
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