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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9397 | 24.63% | Coveo vs Irene |
| Amazon Connect | 5251 | 13.77% | Coveo vs Amazon Connect |
| Virtual PBX | 3957 | 10.37% | Coveo vs Virtual PBX |
| NICE inContact | 3650 | 9.57% | Coveo vs NICE inContact |
| Cisco Unified Contact Center Enterprise | 2740 | 7.18% | Coveo vs Cisco Unified Contact Center Enterprise |
| Genesys Cloud CX | 2487 | 6.52% | Coveo vs Genesys Cloud CX |
| NICE CXone | 1137 | 2.98% | Coveo vs NICE CXone |
| VICIdial | 827 | 2.17% | Coveo vs VICIdial |
| Spoken Communications | 752 | 1.97% | Coveo vs Spoken Communications |
| CallTrackingMetrics | 407 | 1.07% | Coveo vs CallTrackingMetrics |
| TASKE | 318 | 0.83% | Coveo vs TASKE |
| Synthetix | 289 | 0.76% | Coveo vs Synthetix |
| Anywhere365 | 219 | 0.57% | Coveo vs Anywhere365 |
| Natterbox | 200 | 0.52% | Coveo vs Natterbox |
| Google Contact Center AI | 180 | 0.47% | Coveo vs Google Contact Center AI |
| Ozonetel | 174 | 0.46% | Coveo vs Ozonetel |
| Grabyo | 154 | 0.40% | Coveo vs Grabyo |
| Contivio | 143 | 0.37% | Coveo vs Contivio |
| Enghouse Interactive | 123 | 0.32% | Coveo vs Enghouse Interactive |
| Sharpen | 123 | 0.32% | Coveo vs Sharpen |
Popular Comparisons
The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.
Coveo vs Irene
Coveo vs Amazon Connect
Coveo vs Virtual PBX
Coveo vs NICE inContact
Coveo vs Cisco Unified Contact Center Enterprise
Coveo vs Genesys Cloud CX
Coveo vs NICE CXone
Coveo vs VICIdial
Around the world in 2026, over 3410 companies have started using Coveo as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| L'Oreal | 10,000+ | Paris | Ile-de-France | France | |
| CommScope | 10,000+ | Hickory | North Carolina | United States | |
| Motorola | 10,000+ | Chicago | Illinois | United States | |
| Scotiabank | 10,000+ | Toronto | Ontario | Canada | |
| Merkle | 10,000+ | Columbia | Maryland | United States | |
| Equinix | 10,000+ | Redwood City | California | United States | |
| Synopsys Inc | 10,000+ | Sunnyvale | California | United States | |
| IBM | 10,000+ | Armonk | New York | United States | |
| Fresenius Medical Care HIMG Dialysis Center | 10,000+ | Houston | Texas | United States | |
| Arm | 10,000+ | Cambridge | England | United Kingdom |
The top three products and services offering customers that use Coveo for Cloud Contact Center Software are Cloud Services (48), Digital Transformation (42), Data Analytics (38).
Customers
The majority of Coveo's customers for the cloud-contact-center-software category fall in the company size of 0 - 9 employees (1221 companies), 20 - 49 employees (435 companies), 10,000+ employees (393 companies).
Employee Size
The top three geographies of Coveo for cloud-contact-center-software are the United States with 2555(81.27%), Canada with 190(6.04%), United Kingdom with 98(3.12%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Coveo competitors?
Coveo’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Virtual PBX. You can view a full list of Coveo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Coveo and 40,000 other technologies on the internet. You can also compare Coveo and its feature with top competitors here : Coveo vs Irene Coveo vs Amazon Connect Coveo vs Virtual PBX.
What is Coveo customer distribution based on company size?
What is Coveo market share in the cloud-contact-center-software?
What are the top countries that use Coveo?
What are the top industries that use Coveo?
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