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SmartAction

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Cloud Contact Center Software
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Market Share of SmartAction

Current Customer(s)

18

Market Share (Est.)

0.05%

Ranking

#55

Top Competitors and Alternatives of SmartAction

The top three of SmartAction’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene939724.63%SmartAction vs Irene
Amazon Connect525113.77%SmartAction vs Amazon Connect
Virtual PBX395710.37%SmartAction vs Virtual PBX
NICE inContact36509.57%SmartAction vs NICE inContact
Coveo34629.08%SmartAction vs Coveo
Cisco Unified Contact Center Enterprise27407.18%SmartAction vs Cisco Unified Contact Center Enterprise
Genesys Cloud CX24876.52%SmartAction vs Genesys Cloud CX
NICE CXone11372.98%SmartAction vs NICE CXone
VICIdial8272.17%SmartAction vs VICIdial
Spoken Communications7521.97%SmartAction vs Spoken Communications
CallTrackingMetrics4071.07%SmartAction vs CallTrackingMetrics
TASKE3180.83%SmartAction vs TASKE
Synthetix2890.76%SmartAction vs Synthetix
Anywhere3652190.57%SmartAction vs Anywhere365
Natterbox2000.52%SmartAction vs Natterbox
Google Contact Center AI1800.47%SmartAction vs Google Contact Center AI
Ozonetel1740.46%SmartAction vs Ozonetel
Grabyo1540.40%SmartAction vs Grabyo
Contivio1430.37%SmartAction vs Contivio
Enghouse Interactive1230.32%SmartAction vs Enghouse Interactive
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Popular Comparisons

Top Competitors and Alternatives of SmartAction

The top three of SmartAction’s competitors in the Cloud Contact Center Software category are Irene with 24.63%, Amazon Connect with 13.77%, Virtual PBX with 10.37% market share.

SmartAction vs Irene

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SmartAction vs Amazon Connect

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SmartAction vs Virtual PBX

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SmartAction vs NICE inContact

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SmartAction vs Coveo

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SmartAction vs Cisco Unified Contact Center Enterprise

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SmartAction vs Genesys Cloud CX

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SmartAction vs NICE CXone

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Customers of SmartAction

Around the world in 2026, over 18 companies have started using SmartAction as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Ibex10,000+Washington, D.C.Washington, D.C.United States
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Tata Consultancy Services10,000+MumbaiMaharashtraIndia
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Motorola10,000+ChicagoIllinoisUnited States
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ENMAX1,000 - 4,999CalgaryAlbertaCanada
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SWBC1,000 - 4,999San AntonioTexasUnited States
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Capacity500 - 999New BrunswickNew JerseyUnited States
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DC Advisory500 - 999LondonEnglandUnited Kingdom
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SEI500 - 999CincinnatiOhioUnited States
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ITSP Services250 - 499SalzburgSalzburgAustria
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1-800-PACK-RAT250 - 499Wake ForestNorth CarolinaUnited States
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SmartAction Customers by Products and Services

The top three products and services offering customers that use SmartAction for Cloud Contact Center Software are Artificial Intelligence (3), Analytics (2), Machine Learning (2).

Customers

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SmartAction Customers by Employee Size

The majority of SmartAction's customers for the cloud-contact-center-software category fall in the company size of 250 - 499 employees (3 companies), 10,000+ employees (3 companies), 500 - 999 employees (3 companies).

Employee Size

SmartAction Customers by Geography

The top three geographies of SmartAction for cloud-contact-center-software are the United States with 13(72.22%), Austria with 1(5.56%), India with 1(5.56%) customers respectively.

Customers

Employees of SmartAction

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Also see other Products/Services by SmartAction in:

Cloud Contact Center Software

FAQ

Find answers to the most often asked questions by users.

Who are the top SmartAction competitors?

SmartAction’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Virtual PBX. You can view a full list of SmartAction competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of SmartAction and 40,000 other technologies on the internet. You can also compare SmartAction and its feature with top competitors here : SmartAction vs Irene SmartAction vs Amazon Connect SmartAction vs Virtual PBX.

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What is SmartAction customer distribution based on company size?

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What is SmartAction market share in the cloud-contact-center-software?

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What are the top countries that use SmartAction?

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What are the top industries that use SmartAction?

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