Categories where NICE inContact and SmartAction compete
NICE inContact
Comparing the customer bases of NICE inContact and SmartAction, we can see that NICE inContact has 3495 customer(s), while SmartAction has 47 customer(s). In the Cloud Contact Center Software category, with 3495 customer(s) NICE inContact stands at 2nd place by ranking, while SmartAction with 47 customer(s), is at the 29th place.
NICE inContact
2nd
3495 Customer
SmartAction
29th
47 Customer
NICE inContact has a 13.28% market share in the Cloud Contact Center Software category, while SmartAction has a 0.18% market share in the same space.
Comparing NICE inContact and SmartAction customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while SmartAction has more customers in United States.
NICE inContact
SmartAction
Gain actionable insights about the buying patterns of NICE inContact vs SmartAction’s target audience.
NICE inContact
New
54 Customer
Lost
76 Customer
SmartAction
Find answers to the most often asked questions by users.
What are the different markets in which NICE inContact and SmartAction compete against each other?
NICE inContact and SmartAction compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.
How does the market share of NICE inContact and SmartAction compare in the Cloud Contact Center Software market?
How many customers are acquired by NICE inContact and SmartAction in the Cloud Contact Center Software segment?
What are the countries in which NICE inContact and SmartAction has more customers?
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