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CallMiner Eureka

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CallMiner Eureka is a conversation analytics platform that helps to analyze omnichannel customer interactions at scale, allowing organizations to inte...Read more

Cloud Contact Center Software
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Market Share of CallMiner Eureka

Current Customer(s)

13

Market Share (Est.)

0.05%

Ranking

#54

Top Competitors and Alternatives of CallMiner Eureka

The top three of CallMiner Eureka’s competitors in the Cloud Contact Center Software category are Irene with 37.23%, NICE inContact with 13.42%, Coveo with 12.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene956337.23%CallMiner Eureka vs Irene
NICE inContact344613.42%CallMiner Eureka vs NICE inContact
Coveo317212.35%CallMiner Eureka vs Coveo
Amazon Connect286911.17%CallMiner Eureka vs Amazon Connect
Virtual PBX13115.10%CallMiner Eureka vs Virtual PBX
Cisco Unified Contact Center Enterprise12885.01%CallMiner Eureka vs Cisco Unified Contact Center Enterprise
Spoken Communications6592.57%CallMiner Eureka vs Spoken Communications
VICIdial3591.40%CallMiner Eureka vs VICIdial
NICE CXone3161.23%CallMiner Eureka vs NICE CXone
CallTrackingMetrics2270.88%CallMiner Eureka vs CallTrackingMetrics
TASKE1890.74%CallMiner Eureka vs TASKE
Genesys Cloud CX1560.61%CallMiner Eureka vs Genesys Cloud CX
Synthetix1540.60%CallMiner Eureka vs Synthetix
Grabyo1050.41%CallMiner Eureka vs Grabyo
Anywhere365990.39%CallMiner Eureka vs Anywhere365
QueueMetrics950.37%CallMiner Eureka vs QueueMetrics
Enghouse Interactive850.33%CallMiner Eureka vs Enghouse Interactive
Contivio700.27%CallMiner Eureka vs Contivio
Dialer Software650.25%CallMiner Eureka vs Dialer Software
Sharpen580.23%CallMiner Eureka vs Sharpen
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Popular Comparisons

Top Competitors and Alternatives of CallMiner Eureka

The top three of CallMiner Eureka’s competitors in the Cloud Contact Center Software category are Irene with 37.23%, NICE inContact with 13.42%, Coveo with 12.35% market share.

CallMiner Eureka vs Irene

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CallMiner Eureka vs NICE inContact

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CallMiner Eureka vs Coveo

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CallMiner Eureka vs Amazon Connect

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CallMiner Eureka vs Virtual PBX

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CallMiner Eureka vs Cisco Unified Contact Center Enterprise

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CallMiner Eureka vs Spoken Communications

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CallMiner Eureka vs VICIdial

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Customers of CallMiner Eureka

Around the world in 2024, over 13 companies have started using CallMiner Eureka as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SS&C Technologies Holding, Inc.10,000+Kansas CityMissouriUnited States
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Transamerica10,000+Cedar RapidsIowaUnited States
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Rocket Companies, Inc. (Quicken Loans)10,000+DetroitMichiganUnited States
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JP Morgan Chase & Co.10,000+New York CityNew YorkUnited States
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Logicalis5,000 - 9,999SloughEnglandUnited Kingdom
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Anglian Water Services1,000 - 4,999HuntingdonEnglandUnited Kingdom
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Mercedes - Benz Financial Services USA LLC1,000 - 4,999Farmington HillsMichiganUnited States
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Vanquis Bank1,000 - 4,999LondonEnglandUnited Kingdom
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Cabot Financial1,000 - 4,999West MallingEnglandUnited Kingdom
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Mercedes - Benz USA1,000 - 4,999AtlantaGeorgiaUnited States
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CallMiner Eureka Customers by Products and Services

The top three products and services offering customers that use CallMiner Eureka for Cloud Contact Center Software are Financial Services (2), Coupes (1), Insurance Products (1).

Customers

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CallMiner Eureka Customers by Employee Size

The majority of CallMiner Eureka's customers for the cloud-contact-center-software category fall in the company size of 1,000 - 4,999 employees (5 companies), 10,000+ employees (4 companies), 100 - 249 employees (2 companies).

Employee Size

CallMiner Eureka Customers by Geography

The top three geographies of CallMiner Eureka for cloud-contact-center-software are the United States with 9(69.23%), United Kingdom with 4(30.77%) customers respectively.

Customers

Employees of CallMiner Eureka

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Also see other Products/Services by CallMiner Eureka in:

Customer Experience Management
Cloud Contact Center Software

FAQ

Find answers to the most often asked questions by users.

Who are the top CallMiner Eureka competitors?

CallMiner Eureka’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of CallMiner Eureka competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of CallMiner Eureka and 40,000 other technologies on the internet. You can also compare CallMiner Eureka and its feature with top competitors here : CallMiner Eureka vs Irene CallMiner Eureka vs NICE inContact CallMiner Eureka vs Coveo.

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What is CallMiner Eureka customer distribution based on company size?

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What is CallMiner Eureka market share in the cloud-contact-center-software?

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What are the top countries that use CallMiner Eureka?

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What are the top industries that use CallMiner Eureka?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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