Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
123
Technologies Tracked
3562640
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 3562640 companies are using Instant Messaging And Chat tools. G Suite with 57.76% market share (2057948 customers), Slack with 16.67% market share (593981 customers), Zendesk with 5.15% market share (183388 customers).
Technology
Market Share (Est.)
Customers
57.76%
2057948
16.67%
593981
5.15%
183388
4.84%
172457
2.11%
75323
Others
13.46%
479543
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1623406 companies), 20 - 49 employees (823591 companies), 100 - 249 employees (420471 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 1670328 (60.14%), United Kingdom with 233554 (8.41%), Canada with 142828 (5.14%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (30053), Education (25497), Digital Marketing (22542).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | G Suite | 2057948 | 57.76 |
| 2 | Slack | 593981 | 16.67 |
| 3 | Zendesk | 183388 | 5.15 |
| 4 | Intercom | 172457 | 4.84 |
| 5 | Microsoft Teams | 75323 | 2.11 |
| 6 | Tidio | 74767 | 2.10 |
| 7 | Snapchat | 46529 | 1.31 |
| 8 | Skype | 39244 | 1.10 |
| 9 | Zoho SalesIQ | 33307 | 0.93 |
| 10 | LiveChat | 31967 | 0.90 |
| 11 | Crisp | 31262 | 0.88 |
| 12 | Podium | 23857 | 0.67 |
| 13 | Smartsupp Live Chat | 19827 | 0.56 |
| 14 | GetSiteControl | 15059 | 0.42 |
| 15 | Genesys PureCloud | 13474 | 0.38 |
| 16 | Drift | 12354 | 0.35 |
| 17 | Salesforce Service Cloud | 11968 | 0.34 |
| 18 | Zoho Mail | 10773 | 0.30 |
| 19 | Pure Chat | 9878 | 0.28 |
| 20 | Freshchat | 9843 | 0.28 |
| 21 | Bitrix24 | 9831 | 0.28 |
| 22 | Skype for Business | 7746 | 0.22 |
| 23 | LiveAgent | 6427 | 0.18 |
| 24 | Zoho Desk | 6232 | 0.17 |
| 25 | Workplace by Facebook | 5989 | 0.17 |
| 26 | Re:amaze | 5840 | 0.16 |
| 27 | Userlike Live Chat | 5026 | 0.14 |
| 28 | LivePerson | 4274 | 0.12 |
| 29 | Zimbra | 3781 | 0.11 |
| 30 | Five9 | 3362 | 0.09 |
| 31 | Provide Support | 3080 | 0.09 |
| 32 | Podio | 2822 | 0.08 |
| 33 | Front | 2808 | 0.08 |
| 34 | SnapEngage | 2146 | 0.06 |
| 35 | Chaport | 2075 | 0.06 |
| 36 | Comm100 Live Chat | 1928 | 0.05 |
| 37 | CallPage | 1558 | 0.04 |
| 38 | Jive | 1483 | 0.04 |
| 39 | Beekeeper | 1341 | 0.04 |
| 40 | Kayako | 1249 | 0.04 |
| 41 | HelpCrunch | 1213 | 0.03 |
| 42 | Rocket.Chat | 1034 | 0.03 |
| 43 | Zoho Meeting | 1020 | 0.03 |
| 44 | Helpshift | 1004 | 0.03 |
| 45 | Topi | 943 | 0.03 |
| 46 | HipChat | 879 | 0.02 |
| 47 | LiveHelpNow | 838 | 0.02 |
| 48 | OnePlace | 808 | 0.02 |
| 49 | inSided | 772 | 0.02 |
| 50 | Chatlio | 724 | 0.02 |
| 51 | Mattermost | 632 | 0.02 |
| 52 | HappyFox Chat | 602 | 0.02 |
| 53 | Nextiva | 542 | 0.02 |
| 54 | iAdvize | 482 | 0.01 |
| 55 | Velaro | 412 | 0.01 |
| 56 | Subiz | 336 | 0.01 |
| 57 | WhosOn | 297 | 0.01 |
| 58 | RumbleTalk | 256 | 0.01 |
| 59 | SendBird | 256 | 0.01 |
| 60 | Zoho Connect | 241 | 0.01 |
| 61 | LiveCall | 241 | 0.01 |
| 62 | REVE Chat | 234 | 0.01 |
| 63 | Heymarket | 225 | 0.01 |
| 64 | SAP Jam | 203 | 0.01 |
| 65 | ProProfs Chat | 165 | 0.00 |
| 66 | TextUs | 148 | 0.00 |
| 67 | Glip | 129 | 0.00 |
| 68 | Elium | 127 | 0.00 |
| 69 | Zingle | 110 | 0.00 |
| 70 | Onstream Webinars | 96 | 0.00 |
| 71 | Wix Answers | 94 | 0.00 |
| 72 | JivoChat | 87 | 0.00 |
| 73 | eXo Platform | 86 | 0.00 |
| 74 | UJET | 86 | 0.00 |
| 75 | Hall | 78 | 0.00 |
| 76 | LiveHelp | 77 | 0.00 |
| 77 | Zoho Cliq | 76 | 0.00 |
| 78 | AsisteClick | 75 | 0.00 |
| 79 | Wire | 64 | 0.00 |
| 80 | ChatWork | 59 | 0.00 |
| 81 | Noodle | 58 | 0.00 |
| 82 | Chat Outsource | 49 | 0.00 |
| 83 | Clinked | 49 | 0.00 |
| 84 | Hibox | 48 | 0.00 |
| 85 | Zyncro | 38 | 0.00 |
| 86 | Solvemate | 38 | 0.00 |
| 87 | Bold360 | 37 | 0.00 |
| 88 | Diligent Messenger | 27 | 0.00 |
| 89 | Taskworld | 26 | 0.00 |
| 90 | Communifire | 24 | 0.00 |
| 91 | Quire | 22 | 0.00 |
| 92 | SnapComms | 20 | 0.00 |
| 93 | Acquire | 20 | 0.00 |
| 94 | giosg Live Chat | 18 | 0.00 |
| 95 | Adsoup Sales | 18 | 0.00 |
| 96 | Stride | 18 | 0.00 |
| 97 | Whisbi | 16 | 0.00 |
| 98 | Nefsis | 15 | 0.00 |
| 99 | Fleep | 14 | 0.00 |
| 100 | Azendoo | 10 | 0.00 |
| 101 | TeamWox | 10 | 0.00 |
| 102 | Chatfuel | 10 | 0.00 |
| 103 | HelpOnClick Live Chat Software | 9 | 0.00 |
| 104 | Acobot | 9 | 0.00 |
| 105 | Workhive | 8 | 0.00 |
| 106 | NABD System | 7 | 0.00 |
| 107 | Minsh | 6 | 0.00 |
| 108 | Flock - Helloflock.com | 6 | 0.00 |
| 109 | Callmaker | 6 | 0.00 |
| 110 | MOOVIA | 5 | 0.00 |
| 111 | PlanDone | 5 | 0.00 |
| 112 | Bolste | 5 | 0.00 |
| 113 | Quiq Messaging | 4 | 0.00 |
| 114 | Responcierge | 4 | 0.00 |
| 115 | Team on the Run | 4 | 0.00 |
| 116 | viCloning | 4 | 0.00 |
| 117 | CD Messenger | 3 | 0.00 |
| 118 | cingo.me | 3 | 0.00 |
| 119 | Sellsy Teamwork | 3 | 0.00 |
| 120 | Cingo | 3 | 0.00 |
| 121 | Simply Confirm | 2 | 0.00 |
| 122 | Precurio | 2 | 0.00 |
| 123 | Powermemo | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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