Instant Messaging And Chat

Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

123

Technologies Tracked

3589902

Companies Tracked

Categories related to Instant Messaging And Chat

Project Collaboration
Document Management
Team Collaboration
Collaborative Calendars
Instant Messaging And Chat

Top 5 Instant Messaging And Chat technologies in 2026

Over 3589902 companies are using Instant Messaging And Chat tools. G Suite with 57.94% market share (2080014 customers), Slack with 16.60% market share (595753 customers), Zendesk with 5.15% market share (184712 customers).

Technology

Market Share (Est.)

Customers

  • G Suite

    57.94%

    2080014

  • Slack

    16.60%

    595753

  • Zendesk

    5.15%

    184712

  • Intercom

    4.80%

    172228

  • Microsoft Teams

    2.11%

    75861

  • Others

    13.41%

    481334

  • Instant Messaging And Chat Customers by Employee Size

    The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1641006 companies), 20 - 49 employees (828504 companies), 100 - 249 employees (421926 companies).

    Employee Size

    Instant Messaging And Chat Customers by Geography

    Companies using Instant Messaging And Chat technology software are majorly from the United States with 1681280 (60.08%), United Kingdom with 235018 (8.40%), Canada with 143853 (5.14%) customers respectively.

    Customers

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    Instant Messaging And Chat Customers by Industry

    Top industries that use Instant Messaging And Chat for Marketing (30106), Education (25516), Digital Marketing (22554).

    Customers

    Market Share for Top Instant Messaging And Chat Technologies

    Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1G Suite208001457.94
    2Slack59575316.60
    3Zendesk1847125.15
    4Intercom1722284.80
    5Microsoft Teams758612.11
    6Tidio753032.10
    7Snapchat466781.30
    8Skype392551.09
    9Zoho SalesIQ335100.93
    10LiveChat324880.90
    11Crisp319010.89
    12Podium240630.67
    13Smartsupp Live Chat199120.55
    14GetSiteControl150900.42
    15Drift127740.36
    16Salesforce Service Cloud120100.33
    17Genesys PureCloud119630.33
    18Zoho Mail106750.30
    19Freshchat99270.28
    20Pure Chat99070.28
    21Bitrix2498340.27
    22Skype for Business77470.22
    23LiveAgent63840.18
    24Zoho Desk62330.17
    25Workplace by Facebook60500.17
    26Re:amaze59640.17
    27Userlike Live Chat50700.14
    28LivePerson44110.12
    29Zimbra37820.11
    30Five933680.09
    31Provide Support30990.09
    32Front28270.08
    33Podio28210.08
    34SnapEngage21540.06
    35Chaport21020.06
    36Comm100 Live Chat19330.05
    37CallPage15710.04
    38Jive14820.04
    39Beekeeper13430.04
    40Kayako12480.03
    41HelpCrunch12230.03
    42Rocket.Chat10430.03
    43Helpshift10100.03
    44Zoho Meeting9780.03
    45Topi9420.03
    46HipChat8790.02
    47LiveHelpNow8400.02
    48OnePlace8100.02
    49inSided7660.02
    50Chatlio7250.02
    51Mattermost6280.02
    52HappyFox Chat6030.02
    53Nextiva5470.02
    54iAdvize4910.01
    55Velaro4130.01
    56Subiz3370.01
    57WhosOn2980.01
    58RumbleTalk2560.01
    59SendBird2510.01
    60Zoho Connect2420.01
    61LiveCall2410.01
    62REVE Chat2340.01
    63Heymarket2300.01
    64SAP Jam2040.01
    65ProProfs Chat1650.00
    66TextUs1480.00
    67Elium1250.00
    68Glip1230.00
    69Zingle1080.00
    70Onstream Webinars960.00
    71Wix Answers940.00
    72JivoChat880.00
    73eXo Platform860.00
    74UJET840.00
    75Hall800.00
    76LiveHelp770.00
    77AsisteClick750.00
    78Zoho Cliq740.00
    79Wire730.00
    80Noodle580.00
    81ChatWork540.00
    82Clinked500.00
    83Chat Outsource490.00
    84Hibox470.00
    85Taskworld390.00
    86Zyncro380.00
    87Solvemate380.00
    88Bold360370.00
    89SnapComms320.00
    90Diligent Messenger270.00
    91Communifire240.00
    92Quire230.00
    93giosg Live Chat180.00
    94Adsoup Sales180.00
    95Acquire180.00
    96Stride180.00
    97Whisbi160.00
    98Nefsis150.00
    99Chatfuel150.00
    100Fleep140.00
    101Azendoo100.00
    102TeamWox100.00
    103HelpOnClick Live Chat Software90.00
    104Acobot90.00
    105Workhive80.00
    106NABD System70.00
    107Minsh60.00
    108Flock - Helloflock.com60.00
    109Callmaker60.00
    110MOOVIA50.00
    111PlanDone50.00
    112Bolste50.00
    113Quiq Messaging40.00
    114Responcierge40.00
    115Team on the Run40.00
    116viCloning40.00
    117CD Messenger30.00
    118cingo.me30.00
    119Sellsy Teamwork30.00
    120Cingo30.00
    121Simply Confirm20.00
    122Precurio20.00
    123Powermemo20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Instant Messaging And Chat software market leaders?

    Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.

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    How many companies use Instant Messaging And Chat software these days?

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    Which company has the most significant market share in the Instant Messaging And Chat software space?

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    What are the top industries that usually use Instant Messaging And Chat softwares?

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