Instant Messaging And Chat

Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

125

Technologies Tracked

5056121

Companies Tracked

Categories related to Instant Messaging And Chat

Project Collaboration
Document Management
Team Collaboration
Collaborative Calendars
Instant Messaging And Chat

Top 5 Instant Messaging And Chat technologies in 2024

Over 5056121 companies are using Instant Messaging And Chat tools. G Suite with 73.98% market share (3740674 customers), Slack with 8.46% market share (427784 customers), Zendesk with 3.36% market share (169762 customers).

Technology

Market Share (Est.)

Customers

  • G Suite

    73.98%

    3740674

  • Slack

    8.46%

    427784

  • Zendesk

    3.36%

    169762

  • Zoho Mail

    2.72%

    137343

  • Intercom

    1.31%

    66161

  • Others

    10.17%

    514397

  • Instant Messaging And Chat Customers by Employee Size

    The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (2412924 companies), 20 - 49 employees (934167 companies), 10 - 19 employees (730885 companies).

    Employee Size

    Instant Messaging And Chat Customers by Geography

    Companies using Instant Messaging And Chat technology software are majorly from the United States with 2535183 (62.57%), United Kingdom with 333149 (8.22%), India with 233994 (5.78%) customers respectively.

    Customers

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    Instant Messaging And Chat Customers by Industry

    Top industries that use Instant Messaging And Chat for Marketing (56438), Digital Marketing (40934), Social Media (37448).

    Customers

    Market Share for Top Instant Messaging And Chat Technologies

    Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1G Suite374067473.98
    2Slack4277848.46
    3Zendesk1697623.36
    4Zoho Mail1373432.72
    5Intercom661611.31
    6Microsoft Teams613751.21
    7Tidio561221.11
    8Snapchat462430.91
    9Skype443800.88
    10LiveChat332680.66
    11Podium301540.60
    12Zoho SalesIQ300620.59
    13Bitrix24220000.44
    14Crisp205900.41
    15Drift151450.30
    16Salesforce Service Cloud149710.30
    17Smartsupp Live Chat148840.29
    18Pure Chat118870.24
    19Freshchat110250.22
    20GetSiteControl103250.20
    21LiveAgent76210.15
    22Workplace by Facebook75220.15
    23LivePerson62100.12
    24Zoho Desk53310.11
    25Userlike Live Chat52980.10
    26Re:amaze49060.10
    27Skype for Business44600.09
    28SnapEngage39000.08
    29Five934010.07
    30Provide Support33730.07
    31Zimbra31330.06
    32Podio30520.06
    33Genesys PureCloud30500.06
    34Comm100 Live Chat22520.04
    35Front22310.04
    36Jive18840.04
    37Kayako17440.03
    38HelpCrunch16300.03
    39Chaport15610.03
    40CallPage15420.03
    41HipChat14180.03
    42LiveHelpNow12510.02
    43Chatbox12240.02
    44Rocket.Chat11480.02
    45Helpshift11040.02
    46Chatlio10690.02
    47Topi8710.02
    48OnePlace8550.02
    49HappyFox Chat7550.01
    50Velaro5310.01
    51iAdvize5080.01
    52RumbleTalk4930.01
    53ChatWork4880.01
    54Mattermost4710.01
    55Beekeeper4630.01
    56Nextiva4330.01
    57Zoho Meeting4260.01
    58WhosOn4070.01
    59inSided3600.01
    60LiveCall2720.01
    61SAP Jam2530.01
    62Heymarket2470.00
    63REVE Chat2400.00
    64ProProfs Chat2010.00
    65Subiz1880.00
    66SendBird1830.00
    67Onstream Webinars1540.00
    68Zoho Connect1440.00
    69Wix Answers1430.00
    70Zingle1240.00
    71Glip1200.00
    72Elium1090.00
    73TextUs970.00
    74UJET840.00
    75LiveHelp750.00
    76Clinked720.00
    77Communifire610.00
    78eXo Platform590.00
    79Solvemate580.00
    80Wire550.00
    81Bold360510.00
    82AsisteClick500.00
    83Hibox460.00
    84Zyncro380.00
    85Flock - Helloflock.com310.00
    86TeamWox300.00
    87Hall290.00
    88Noodle280.00
    89Adsoup Sales230.00
    90Whisbi230.00
    91JivoChat210.00
    92Minsh200.00
    93Nefsis180.00
    94Sameroom170.00
    95Zoho Cliq170.00
    96Precurio170.00
    97Taskworld160.00
    98Stride150.00
    99Azendoo140.00
    100Fleep130.00
    101Responcierge110.00
    102SnapComms100.00
    103Quire100.00
    104PlanDone90.00
    105NABD System90.00
    106Team on the Run80.00
    107Acobot80.00
    108Sellsy Teamwork70.00
    109Chat Outsource60.00
    110Chatfuel60.00
    111viCloning60.00
    112MOOVIA50.00
    113Quiq Messaging50.00
    114EasyGrouper40.00
    115giosg Live Chat30.00
    116Callmaker30.00
    117Bolste30.00
    118cingo.me30.00
    119Acquire30.00
    120StrikeBase30.00
    121Cingo30.00
    122Powermemo30.00
    123Simply Confirm20.00
    124CD Messenger20.00
    125Diligent Messenger20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Instant Messaging And Chat software market leaders?

    Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.

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    How many companies use Instant Messaging And Chat software these days?

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    Which company has the most significant market share in the Instant Messaging And Chat software space?

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    What are the top industries that usually use Instant Messaging And Chat softwares?

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