Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
121
Technologies Tracked
3474801
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 3474801 companies are using Instant Messaging And Chat tools. G Suite with 57.59% market share (2001297 customers), Slack with 17.16% market share (596165 customers), Zendesk with 4.94% market share (171504 customers).
Technology
Market Share (Est.)
Customers
57.59%
2001297
17.16%
596165
4.94%
171504
4.72%
163913
2.17%
75383
Others
13.43%
466539
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1529569 companies), 20 - 49 employees (819058 companies), 100 - 249 employees (428284 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 1599155 (59.78%), United Kingdom with 225882 (8.44%), Canada with 141399 (5.29%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (30242), Education (25397), Digital Marketing (22628).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | G Suite | 2001297 | 57.59 |
| 2 | Slack | 596165 | 17.16 |
| 3 | Zendesk | 171504 | 4.94 |
| 4 | Intercom | 163913 | 4.72 |
| 5 | Microsoft Teams | 75383 | 2.17 |
| 6 | Tidio | 70336 | 2.02 |
| 7 | Snapchat | 50082 | 1.44 |
| 8 | Skype | 38544 | 1.11 |
| 9 | Crisp | 34299 | 0.99 |
| 10 | Zoho SalesIQ | 31938 | 0.92 |
| 11 | LiveChat | 30668 | 0.88 |
| 12 | Podium | 22338 | 0.64 |
| 13 | Smartsupp Live Chat | 18418 | 0.53 |
| 14 | GetSiteControl | 14124 | 0.41 |
| 15 | Drift | 11723 | 0.34 |
| 16 | Salesforce Service Cloud | 10613 | 0.31 |
| 17 | Freshchat | 10278 | 0.30 |
| 18 | Zoho Mail | 10271 | 0.30 |
| 19 | Bitrix24 | 9359 | 0.27 |
| 20 | Pure Chat | 9311 | 0.27 |
| 21 | Genesys PureCloud | 9267 | 0.27 |
| 22 | Skype for Business | 7725 | 0.22 |
| 23 | Re:amaze | 7003 | 0.20 |
| 24 | Workplace by Facebook | 6145 | 0.18 |
| 25 | Zoho Desk | 6016 | 0.17 |
| 26 | LiveAgent | 5967 | 0.17 |
| 27 | Userlike Live Chat | 5059 | 0.15 |
| 28 | Zimbra | 3785 | 0.11 |
| 29 | LivePerson | 3617 | 0.10 |
| 30 | Five9 | 3410 | 0.10 |
| 31 | Provide Support | 2965 | 0.09 |
| 32 | Front | 2831 | 0.08 |
| 33 | Podio | 2682 | 0.08 |
| 34 | SnapEngage | 2159 | 0.06 |
| 35 | Comm100 Live Chat | 1843 | 0.05 |
| 36 | Chaport | 1748 | 0.05 |
| 37 | Jive | 1485 | 0.04 |
| 38 | CallPage | 1477 | 0.04 |
| 39 | Beekeeper | 1339 | 0.04 |
| 40 | HelpCrunch | 1252 | 0.04 |
| 41 | Kayako | 1240 | 0.04 |
| 42 | Rocket.Chat | 1011 | 0.03 |
| 43 | Helpshift | 960 | 0.03 |
| 44 | HipChat | 881 | 0.03 |
| 45 | LiveHelpNow | 877 | 0.03 |
| 46 | Zoho Meeting | 868 | 0.02 |
| 47 | Topi | 853 | 0.02 |
| 48 | OnePlace | 753 | 0.02 |
| 49 | Chatlio | 750 | 0.02 |
| 50 | inSided | 750 | 0.02 |
| 51 | Mattermost | 623 | 0.02 |
| 52 | HappyFox Chat | 606 | 0.02 |
| 53 | RumbleTalk | 602 | 0.02 |
| 54 | Nextiva | 555 | 0.02 |
| 55 | iAdvize | 517 | 0.01 |
| 56 | Velaro | 400 | 0.01 |
| 57 | WhosOn | 331 | 0.01 |
| 58 | Subiz | 324 | 0.01 |
| 59 | SendBird | 245 | 0.01 |
| 60 | Zoho Connect | 238 | 0.01 |
| 61 | Heymarket | 224 | 0.01 |
| 62 | LiveCall | 223 | 0.01 |
| 63 | REVE Chat | 201 | 0.01 |
| 64 | SAP Jam | 201 | 0.01 |
| 65 | ProProfs Chat | 155 | 0.00 |
| 66 | TextUs | 149 | 0.00 |
| 67 | Elium | 127 | 0.00 |
| 68 | Glip | 113 | 0.00 |
| 69 | Zingle | 102 | 0.00 |
| 70 | Onstream Webinars | 92 | 0.00 |
| 71 | UJET | 90 | 0.00 |
| 72 | JivoChat | 88 | 0.00 |
| 73 | Wix Answers | 86 | 0.00 |
| 74 | eXo Platform | 85 | 0.00 |
| 75 | LiveHelp | 80 | 0.00 |
| 76 | Zoho Cliq | 76 | 0.00 |
| 77 | AsisteClick | 76 | 0.00 |
| 78 | Hall | 74 | 0.00 |
| 79 | Wire | 65 | 0.00 |
| 80 | Noodle | 58 | 0.00 |
| 81 | ChatWork | 56 | 0.00 |
| 82 | Clinked | 49 | 0.00 |
| 83 | Chat Outsource | 47 | 0.00 |
| 84 | Quiq Messaging | 46 | 0.00 |
| 85 | Taskworld | 40 | 0.00 |
| 86 | Hibox | 39 | 0.00 |
| 87 | Bold360 | 37 | 0.00 |
| 88 | Zyncro | 36 | 0.00 |
| 89 | Diligent Messenger | 35 | 0.00 |
| 90 | SnapComms | 33 | 0.00 |
| 91 | Quire | 25 | 0.00 |
| 92 | Solvemate | 24 | 0.00 |
| 93 | Communifire | 24 | 0.00 |
| 94 | giosg Live Chat | 23 | 0.00 |
| 95 | Acquire | 18 | 0.00 |
| 96 | Stride | 18 | 0.00 |
| 97 | Chatfuel | 16 | 0.00 |
| 98 | Whisbi | 15 | 0.00 |
| 99 | Adsoup Sales | 14 | 0.00 |
| 100 | Fleep | 14 | 0.00 |
| 101 | Nefsis | 11 | 0.00 |
| 102 | Azendoo | 10 | 0.00 |
| 103 | TeamWox | 10 | 0.00 |
| 104 | Acobot | 9 | 0.00 |
| 105 | Minsh | 7 | 0.00 |
| 106 | Flock - Helloflock.com | 7 | 0.00 |
| 107 | NABD System | 7 | 0.00 |
| 108 | PlanDone | 5 | 0.00 |
| 109 | Callmaker | 5 | 0.00 |
| 110 | Bolste | 5 | 0.00 |
| 111 | Responcierge | 4 | 0.00 |
| 112 | MOOVIA | 3 | 0.00 |
| 113 | Team on the Run | 3 | 0.00 |
| 114 | Precurio | 3 | 0.00 |
| 115 | Sellsy Teamwork | 3 | 0.00 |
| 116 | Simply Confirm | 2 | 0.00 |
| 117 | CD Messenger | 2 | 0.00 |
| 118 | cingo.me | 2 | 0.00 |
| 119 | viCloning | 2 | 0.00 |
| 120 | Workhive | 2 | 0.00 |
| 121 | Cingo | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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