Instant Messaging And Chat

Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

134
Technologies
4390388
Companies
43
Movements
Categories related to Instant Messaging And Chat

Top 5 Instant Messaging And Chat technologies in 2023

Over 4,390,388 companies are using Instant Messaging And Chat tools. G Suite with 72.44% market share (3,180,519 customers), Slack with 9.49% market share (416,704 customers), Zendesk with 3.98% market share (174,638 customers),

  • 72.44 %

    Market Share

    3180519

    Customers

  • 9.49 %

    Market Share

    416704

    Customers

  • 3.98 %

    Market Share

    174638

    Customers

  • 2.67 %

    Market Share

    117422

    Customers

  • 1.23 %

    Market Share

    53949

    Customers

  • 10.18 %

    Market Share

    447156

    Customers

Instant Messaging And Chat Customers by Employee Size

The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1,863,166 companies), 20 - 49 employees (934,841 companies), 10 - 19 employees (407,403 companies).

Instant Messaging And Chat Customers by Geography

Companies using Instant Messaging And Chat technology software are majorly from the United States with 2,075,239 (63.62%), United Kingdom with 280,425 (8.60%), India with 196,962 (6.04%) customers respectively.

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Instant Messaging And Chat Customers by Industry

Top industries that use Instant Messaging And Chat for Professional Services (1,033,166), Technology (394,961), Retail and CPG (313,844).

Market Share for Top Instant Messaging And Chat Technologies

Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 G Suite 3180519 72.44 (%)
2 Slack 416704 9.49 (%)
3 Zendesk 174638 3.98 (%)
4 Zoho Mail 117422 2.67 (%)
5 Intercom 53949 1.23 (%)
6 Tidio 51237 1.17 (%)
7 Microsoft Teams 45051 1.03 (%)
8 Skype 43369 0.99 (%)
9 Snapchat 32590 0.74 (%)
10 LiveChat 32357 0.74 (%)
11 Zoho SalesIQ 25281 0.58 (%)
12 Podium 23618 0.54 (%)
13 Bitrix24 19537 0.44 (%)
14 Drift 15706 0.36 (%)
15 Crisp 15297 0.35 (%)
16 Smartsupp Live Chat 12641 0.29 (%)
17 Salesforce Service Cloud 11149 0.25 (%)
18 Freshchat 10170 0.23 (%)
19 LiveAgent 8494 0.19 (%)
20 Workplace by Facebook 7327 0.17 (%)
21 LivePerson 6771 0.15 (%)
22 GetSiteControl 6403 0.15 (%)
23 Zoho Desk 4668 0.11 (%)
24 Userlike Live Chat 4438 0.10 (%)
25 Skype for Business 4403 0.10 (%)
26 Wix Answers 3724 0.08 (%)
27 Re:amaze 3674 0.08 (%)
28 Podio 3461 0.08 (%)
29 SnapEngage 3237 0.07 (%)
30 Five9 2867 0.07 (%)
31 Zimbra 2805 0.06 (%)
32 Stride 2804 0.06 (%)
33 Kayako 2196 0.05 (%)
34 Genesys PureCloud 2181 0.05 (%)
35 Comm100 Live Chat 2170 0.05 (%)
36 RumbleTalk 2136 0.05 (%)
37 Jive 1772 0.04 (%)
38 Front 1744 0.04 (%)
39 giosg Live Chat 1738 0.04 (%)
40 Elium 1652 0.04 (%)
41 CallPage 1520 0.03 (%)
42 HipChat 1341 0.03 (%)
43 Pure Chat 1222 0.03 (%)
44 Beekeeper 1221 0.03 (%)
45 LiveHelpNow 1195 0.03 (%)
46 Chaport 1194 0.03 (%)
47 Rocket.Chat 1150 0.03 (%)
48 HelpCrunch 1124 0.03 (%)
49 Chatlio 1091 0.02 (%)
50 Diligent Messenger 1038 0.02 (%)
51 Clinked 975 0.02 (%)
52 Provide Support 928 0.02 (%)
53 Helpshift 925 0.02 (%)
54 OnePlace 856 0.02 (%)
55 Topi 825 0.02 (%)
56 SocialBoost 815 0.02 (%)
57 Whisbi 811 0.02 (%)
58 HappyFox Chat 716 0.02 (%)
59 REVE Chat 589 0.01 (%)
60 iAdvize 547 0.01 (%)
61 WhosOn 543 0.01 (%)
62 eBLVD Online Meetings 505 0.01 (%)
63 Velaro 470 0.01 (%)
64 Mattermost 432 0.01 (%)
65 Nextiva 354 0.01 (%)
66 LiveCall 347 0.01 (%)
67 Convo 346 0.01 (%)
68 SendBird 344 0.01 (%)
69 ChatWork 342 0.01 (%)
70 Zoho Meeting 331 0.01 (%)
71 SAP Jam 324 0.01 (%)
72 inSided 313 0.01 (%)
73 Wire 280 0.01 (%)
74 Chatbox 257 0.01 (%)
75 Onstream Webinars 250 0.01 (%)
76 Jumplead 245 0.01 (%)
77 Heymarket 198 0.00 (%)
78 HelpOnClick Live Chat Software 195 0.00 (%)
79 Subiz 190 0.00 (%)
80 Hibox 151 0.00 (%)
81 Noodle 145 0.00 (%)
82 Zingle 144 0.00 (%)
83 Solvemate 127 0.00 (%)
84 Cotap 124 0.00 (%)
85 Glip 121 0.00 (%)
86 TextUs 107 0.00 (%)
87 Zoho Connect 102 0.00 (%)
88 ProProfs Chat 92 0.00 (%)
89 IMsupporting 71 0.00 (%)
90 eXo Platform 69 0.00 (%)
91 UJET 68 0.00 (%)
92 LiveHelp 65 0.00 (%)
93 Communifire 61 0.00 (%)
94 AsisteClick 60 0.00 (%)
95 Quiq Messaging 56 0.00 (%)
96 hellomybot 47 0.00 (%)
97 SnapComms 39 0.00 (%)
98 Zyncro 39 0.00 (%)
99 Bold360 37 0.00 (%)
100 Flock - Helloflock.com 34 0.00 (%)
101 TeamWox 24 0.00 (%)
102 Sameroom 24 0.00 (%)
103 Minsh 22 0.00 (%)
104 Taskworld 22 0.00 (%)
105 JivoChat 21 0.00 (%)
106 Hall 19 0.00 (%)
107 Chatfuel 18 0.00 (%)
108 Adsoup Sales 18 0.00 (%)
109 Acquire 17 0.00 (%)
110 Azendoo 16 0.00 (%)
111 Cugic 15 0.00 (%)
112 Precurio 14 0.00 (%)
113 Nefsis 13 0.00 (%)
114 NABD System 11 0.00 (%)
115 PlanDone 11 0.00 (%)
116 Responcierge 11 0.00 (%)
117 Sellsy Teamwork 10 0.00 (%)
118 Quire 10 0.00 (%)
119 Zoho Cliq 9 0.00 (%)
120 Callmaker 9 0.00 (%)
121 Team on the Run 8 0.00 (%)
122 Acobot 8 0.00 (%)
123 Bolste 6 0.00 (%)
124 Chat Outsource 6 0.00 (%)
125 cingo.me 5 0.00 (%)
126 viCloning 5 0.00 (%)
127 StrikeBase 5 0.00 (%)
128 Cingo 5 0.00 (%)
129 Powermemo 5 0.00 (%)
130 MOOVIA 4 0.00 (%)
131 EasyGrouper 3 0.00 (%)
132 Fleep 2 0.00 (%)
133 Simply Confirm 2 0.00 (%)
134 WaitronBot 2 0.00 (%)
Technology Market share
G Suite 72.44 (%)
Slack 9.49 (%)
Zendesk 3.98 (%)
Zoho Mail 2.67 (%)
Intercom 1.23 (%)
Tidio 1.17 (%)
Microsoft Teams 1.03 (%)
Skype 0.99 (%)
Snapchat 0.74 (%)
LiveChat 0.74 (%)
Zoho SalesIQ 0.58 (%)
Podium 0.54 (%)
Bitrix24 0.44 (%)
Drift 0.36 (%)
Crisp 0.35 (%)
Smartsupp Live Chat 0.29 (%)
Salesforce Service Cloud 0.25 (%)
Freshchat 0.23 (%)
LiveAgent 0.19 (%)
Workplace by Facebook 0.17 (%)
LivePerson 0.15 (%)
GetSiteControl 0.15 (%)
Zoho Desk 0.11 (%)
Userlike Live Chat 0.10 (%)
Skype for Business 0.10 (%)
Wix Answers 0.08 (%)
Re:amaze 0.08 (%)
Podio 0.08 (%)
SnapEngage 0.07 (%)
Five9 0.07 (%)
Zimbra 0.06 (%)
Stride 0.06 (%)
Kayako 0.05 (%)
Genesys PureCloud 0.05 (%)
Comm100 Live Chat 0.05 (%)
RumbleTalk 0.05 (%)
Jive 0.04 (%)
Front 0.04 (%)
giosg Live Chat 0.04 (%)
Elium 0.04 (%)
CallPage 0.03 (%)
HipChat 0.03 (%)
Pure Chat 0.03 (%)
Beekeeper 0.03 (%)
LiveHelpNow 0.03 (%)
Chaport 0.03 (%)
Rocket.Chat 0.03 (%)
HelpCrunch 0.03 (%)
Chatlio 0.02 (%)
Diligent Messenger 0.02 (%)
Clinked 0.02 (%)
Provide Support 0.02 (%)
Helpshift 0.02 (%)
OnePlace 0.02 (%)
Topi 0.02 (%)
SocialBoost 0.02 (%)
Whisbi 0.02 (%)
HappyFox Chat 0.02 (%)
REVE Chat 0.01 (%)
iAdvize 0.01 (%)
WhosOn 0.01 (%)
eBLVD Online Meetings 0.01 (%)
Velaro 0.01 (%)
Mattermost 0.01 (%)
Nextiva 0.01 (%)
LiveCall 0.01 (%)
Convo 0.01 (%)
SendBird 0.01 (%)
ChatWork 0.01 (%)
Zoho Meeting 0.01 (%)
SAP Jam 0.01 (%)
inSided 0.01 (%)
Wire 0.01 (%)
Chatbox 0.01 (%)
Onstream Webinars 0.01 (%)
Jumplead 0.01 (%)
Heymarket 0.00 (%)
HelpOnClick Live Chat Software 0.00 (%)
Subiz 0.00 (%)
Hibox 0.00 (%)
Noodle 0.00 (%)
Zingle 0.00 (%)
Solvemate 0.00 (%)
Cotap 0.00 (%)
Glip 0.00 (%)
TextUs 0.00 (%)
Zoho Connect 0.00 (%)
ProProfs Chat 0.00 (%)
IMsupporting 0.00 (%)
eXo Platform 0.00 (%)
UJET 0.00 (%)
LiveHelp 0.00 (%)
Communifire 0.00 (%)
AsisteClick 0.00 (%)
Quiq Messaging 0.00 (%)
hellomybot 0.00 (%)
SnapComms 0.00 (%)
Zyncro 0.00 (%)
Bold360 0.00 (%)
Flock - Helloflock.com 0.00 (%)
TeamWox 0.00 (%)
Sameroom 0.00 (%)
Minsh 0.00 (%)
Taskworld 0.00 (%)
JivoChat 0.00 (%)
Hall 0.00 (%)
Chatfuel 0.00 (%)
Adsoup Sales 0.00 (%)
Acquire 0.00 (%)
Azendoo 0.00 (%)
Cugic 0.00 (%)
Precurio 0.00 (%)
Nefsis 0.00 (%)
NABD System 0.00 (%)
PlanDone 0.00 (%)
Responcierge 0.00 (%)
Sellsy Teamwork 0.00 (%)
Quire 0.00 (%)
Zoho Cliq 0.00 (%)
Callmaker 0.00 (%)
Team on the Run 0.00 (%)
Acobot 0.00 (%)
Bolste 0.00 (%)
Chat Outsource 0.00 (%)
cingo.me 0.00 (%)
viCloning 0.00 (%)
StrikeBase 0.00 (%)
Cingo 0.00 (%)
Powermemo 0.00 (%)
MOOVIA 0.00 (%)
EasyGrouper 0.00 (%)
Fleep 0.00 (%)
Simply Confirm 0.00 (%)
WaitronBot 0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging And Chat software market leaders?

Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.

How many companies use Instant Messaging And Chat software these days?

Around the world in 2023, over 4,045,200 companies are currently using one or more Instant Messaging And Chat software. Out of these, there are 2,075,239 companies using Instant Messaging And Chat tools that are originally from the United States .

Which company has the most significant market share in the Instant Messaging And Chat software space?

The top few companies that have the most significant market share in the Instant Messaging And Chat space are G Suite with 72.44 % of market share, and Slack with 9.49 % of market share and Zendesk with 3.98 % of market share . Check for other Instant Messaging And Chat technologies market share here.

What are the top industries that usually use Instant Messaging And Chat softwares?

The top industries that use Instant Messaging And Chat software are Professional Services (1,033,166) , Technology (394,961) , Retail and CPG (313,844) .

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