Instant Messaging And Chat

Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

117

Technologies Tracked

6498606

Companies Tracked

Categories related to Instant Messaging And Chat

Project Collaboration
Document Management
Team Collaboration
Collaborative Calendars
Instant Messaging And Chat

Top 5 Instant Messaging And Chat technologies in 2025

Over 6498606 companies are using Instant Messaging And Chat tools. G Suite with 75.28% market share (4892210 customers), Slack with 9.81% market share (637637 customers), Zoho Mail with 3.28% market share (213285 customers).

Technology

Market Share (Est.)

Customers

  • G Suite

    75.28%

    4892210

  • Slack

    9.81%

    637637

  • Zoho Mail

    3.28%

    213285

  • Zendesk

    2.55%

    165482

  • Intercom

    2.07%

    134514

  • Others

    7.01%

    455478

  • Instant Messaging And Chat Customers by Employee Size

    The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3352899 companies), 20 - 49 employees (1459309 companies), 100 - 249 employees (573201 companies).

    Employee Size

    Instant Messaging And Chat Customers by Geography

    Companies using Instant Messaging And Chat technology software are majorly from the United States with 2988013 (60.08%), United Kingdom with 410832 (8.26%), India with 311042 (6.25%) customers respectively.

    Customers

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    Instant Messaging And Chat Customers by Industry

    Top industries that use Instant Messaging And Chat for Marketing (48800), Digital Marketing (34734), Social Media (32501).

    Customers

    Market Share for Top Instant Messaging And Chat Technologies

    Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1G Suite489221075.28
    2Slack6376379.81
    3Zoho Mail2132853.28
    4Zendesk1654822.55
    5Intercom1345142.07
    6Tidio666821.03
    7Microsoft Teams474330.73
    8Snapchat409030.63
    9Zoho SalesIQ319070.49
    10LiveChat312610.48
    11Skype298650.46
    12Podium249640.38
    13Crisp247840.38
    14Smartsupp Live Chat169080.26
    15GetSiteControl130550.20
    16Drift116780.18
    17Pure Chat103140.16
    18Freshchat99920.15
    19Salesforce Service Cloud81600.13
    20Bitrix2480940.12
    21LiveAgent66790.10
    22Re:amaze57430.09
    23Workplace by Facebook53610.08
    24Zoho Desk52070.08
    25Skype for Business50500.08
    26Userlike Live Chat50070.08
    27LivePerson43660.07
    28Jive28870.04
    29Provide Support27800.04
    30Five927760.04
    31Genesys PureCloud27730.04
    32Podio24810.04
    33SnapEngage24180.04
    34Front21380.03
    35Comm100 Live Chat20990.03
    36Zimbra19580.03
    37Chaport18800.03
    38CallPage15520.02
    39HelpCrunch13040.02
    40Kayako11280.02
    41Helpshift10210.02
    42LiveHelpNow9900.02
    43Beekeeper9200.01
    44Rocket.Chat9110.01
    45Chatlio8430.01
    46Topi8380.01
    47HipChat7570.01
    48OnePlace7540.01
    49HappyFox Chat6510.01
    50RumbleTalk4400.01
    51Nextiva4090.01
    52Zoho Connect3940.01
    53iAdvize3580.01
    54Velaro3540.01
    55Mattermost3500.01
    56WhosOn3080.00
    57inSided3070.00
    58Zoho Meeting2930.00
    59LiveCall2500.00
    60Subiz2380.00
    61ProProfs Chat2090.00
    62REVE Chat2060.00
    63Heymarket2060.00
    64SendBird2010.00
    65SAP Jam1460.00
    66Noodle1270.00
    67Wix Answers1090.00
    68Onstream Webinars1000.00
    69TextUs970.00
    70Elium900.00
    71Zingle780.00
    72Glip770.00
    73eXo Platform740.00
    74AsisteClick640.00
    75UJET640.00
    76Solvemate560.00
    77Wire540.00
    78Clinked520.00
    79LiveHelp490.00
    80Hibox400.00
    81Bold360330.00
    82Zyncro270.00
    83ChatWork260.00
    84Taskworld230.00
    85HelpOnClick Live Chat Software220.00
    86Hall210.00
    87Chat Outsource180.00
    88Acquire180.00
    89Whisbi170.00
    90Nefsis160.00
    91JivoChat150.00
    92Stride140.00
    93Zoho Cliq130.00
    94Fleep130.00
    95Adsoup Sales120.00
    96NABD System110.00
    97Acobot110.00
    98Communifire100.00
    99Quire90.00
    100Azendoo70.00
    101PlanDone70.00
    102SnapComms70.00
    103MOOVIA60.00
    104TeamWox50.00
    105Responcierge50.00
    106Chatfuel50.00
    107Team on the Run40.00
    108viCloning40.00
    109Sellsy Teamwork40.00
    110EasyGrouper40.00
    111giosg Live Chat30.00
    112Quiq Messaging30.00
    113Flock - Helloflock.com30.00
    114Callmaker30.00
    115Workhive30.00
    116Bolste20.00
    117Powermemo20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Instant Messaging And Chat software market leaders?

    Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zoho Mail. Here, you can view a full list of Instant Messaging And Chat tools in the market.

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    How many companies use Instant Messaging And Chat software these days?

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    Which company has the most significant market share in the Instant Messaging And Chat software space?

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    What are the top industries that usually use Instant Messaging And Chat softwares?

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