Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
118
Technologies Tracked
6229088
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2025
Over 6229088 companies are using Instant Messaging And Chat tools. G Suite with 78.12% market share (4866399 customers), Slack with 6.00% market share (373626 customers), Zoho Mail with 3.32% market share (206817 customers).
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3013387 companies), 20 - 49 employees (1332599 companies), 10 - 19 employees (710394 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 2901594 (59.56%), United Kingdom with 411850 (8.45%), India with 306720 (6.30%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (48548), Digital Marketing (34795), Social Media (32490).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | G Suite | 4866399 | 78.12 |
| 2 | Slack | 373626 | 6.00 |
| 3 | Zoho Mail | 206817 | 3.32 |
| 4 | Zendesk | 164707 | 2.64 |
| 5 | Intercom | 134900 | 2.17 |
| 6 | Tidio | 69085 | 1.11 |
| 7 | Microsoft Teams | 47674 | 0.77 |
| 8 | Snapchat | 44420 | 0.71 |
| 9 | Skype | 37564 | 0.60 |
| 10 | LiveChat | 33313 | 0.53 |
| 11 | Zoho SalesIQ | 32804 | 0.53 |
| 12 | Podium | 26452 | 0.42 |
| 13 | Crisp | 24641 | 0.40 |
| 14 | Smartsupp Live Chat | 17390 | 0.28 |
| 15 | Drift | 16012 | 0.26 |
| 16 | GetSiteControl | 14071 | 0.23 |
| 17 | Pure Chat | 11131 | 0.18 |
| 18 | Freshchat | 11046 | 0.18 |
| 19 | Salesforce Service Cloud | 9090 | 0.15 |
| 20 | Bitrix24 | 8353 | 0.13 |
| 21 | LiveAgent | 6663 | 0.11 |
| 22 | Userlike Live Chat | 5378 | 0.09 |
| 23 | Workplace by Facebook | 5260 | 0.08 |
| 24 | Zoho Desk | 5179 | 0.08 |
| 25 | Re:amaze | 5148 | 0.08 |
| 26 | Skype for Business | 5115 | 0.08 |
| 27 | LivePerson | 4240 | 0.07 |
| 28 | Provide Support | 3115 | 0.05 |
| 29 | SnapEngage | 2876 | 0.05 |
| 30 | Genesys PureCloud | 2842 | 0.05 |
| 31 | Five9 | 2734 | 0.04 |
| 32 | Podio | 2615 | 0.04 |
| 33 | Comm100 Live Chat | 2187 | 0.04 |
| 34 | Front | 2124 | 0.03 |
| 35 | Chaport | 1999 | 0.03 |
| 36 | Zimbra | 1978 | 0.03 |
| 37 | CallPage | 1639 | 0.03 |
| 38 | Jive | 1188 | 0.02 |
| 39 | HelpCrunch | 1167 | 0.02 |
| 40 | Rocket.Chat | 1134 | 0.02 |
| 41 | LiveHelpNow | 1108 | 0.02 |
| 42 | Kayako | 1016 | 0.02 |
| 43 | Helpshift | 978 | 0.02 |
| 44 | Beekeeper | 926 | 0.01 |
| 45 | Chatlio | 908 | 0.01 |
| 46 | WhosOn | 862 | 0.01 |
| 47 | Topi | 854 | 0.01 |
| 48 | OnePlace | 829 | 0.01 |
| 49 | HipChat | 794 | 0.01 |
| 50 | HappyFox Chat | 747 | 0.01 |
| 51 | RumbleTalk | 524 | 0.01 |
| 52 | Velaro | 409 | 0.01 |
| 53 | Zoho Connect | 388 | 0.01 |
| 54 | iAdvize | 374 | 0.01 |
| 55 | inSided | 321 | 0.01 |
| 56 | Mattermost | 299 | 0.00 |
| 57 | Zoho Meeting | 290 | 0.00 |
| 58 | LiveCall | 275 | 0.00 |
| 59 | Subiz | 271 | 0.00 |
| 60 | Nextiva | 232 | 0.00 |
| 61 | REVE Chat | 227 | 0.00 |
| 62 | ProProfs Chat | 221 | 0.00 |
| 63 | Heymarket | 221 | 0.00 |
| 64 | SendBird | 190 | 0.00 |
| 65 | SAP Jam | 145 | 0.00 |
| 66 | Noodle | 134 | 0.00 |
| 67 | Onstream Webinars | 123 | 0.00 |
| 68 | Elium | 112 | 0.00 |
| 69 | Wix Answers | 107 | 0.00 |
| 70 | Zingle | 93 | 0.00 |
| 71 | TextUs | 87 | 0.00 |
| 72 | Glip | 83 | 0.00 |
| 73 | eXo Platform | 80 | 0.00 |
| 74 | Clinked | 77 | 0.00 |
| 75 | AsisteClick | 61 | 0.00 |
| 76 | Solvemate | 61 | 0.00 |
| 77 | UJET | 55 | 0.00 |
| 78 | Wire | 51 | 0.00 |
| 79 | LiveHelp | 50 | 0.00 |
| 80 | Hibox | 36 | 0.00 |
| 81 | Bold360 | 35 | 0.00 |
| 82 | Zyncro | 33 | 0.00 |
| 83 | ChatWork | 30 | 0.00 |
| 84 | Taskworld | 25 | 0.00 |
| 85 | Hall | 21 | 0.00 |
| 86 | Whisbi | 18 | 0.00 |
| 87 | Zoho Cliq | 17 | 0.00 |
| 88 | Nefsis | 16 | 0.00 |
| 89 | Adsoup Sales | 15 | 0.00 |
| 90 | JivoChat | 15 | 0.00 |
| 91 | Acquire | 13 | 0.00 |
| 92 | Fleep | 13 | 0.00 |
| 93 | Communifire | 13 | 0.00 |
| 94 | NABD System | 11 | 0.00 |
| 95 | Acobot | 11 | 0.00 |
| 96 | Azendoo | 8 | 0.00 |
| 97 | PlanDone | 8 | 0.00 |
| 98 | HelpOnClick Live Chat Software | 8 | 0.00 |
| 99 | Responcierge | 8 | 0.00 |
| 100 | Stride | 8 | 0.00 |
| 101 | Sellsy Teamwork | 7 | 0.00 |
| 102 | Quire | 6 | 0.00 |
| 103 | EasyGrouper | 6 | 0.00 |
| 104 | TeamWox | 5 | 0.00 |
| 105 | Chat Outsource | 5 | 0.00 |
| 106 | MOOVIA | 4 | 0.00 |
| 107 | Team on the Run | 4 | 0.00 |
| 108 | Callmaker | 4 | 0.00 |
| 109 | giosg Live Chat | 3 | 0.00 |
| 110 | Quiq Messaging | 3 | 0.00 |
| 111 | Flock - Helloflock.com | 3 | 0.00 |
| 112 | Bolste | 3 | 0.00 |
| 113 | viCloning | 3 | 0.00 |
| 114 | Powermemo | 3 | 0.00 |
| 115 | Diligent Messenger | 2 | 0.00 |
| 116 | SnapComms | 2 | 0.00 |
| 117 | cingo.me | 2 | 0.00 |
| 118 | Cingo | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zoho Mail. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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