Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
120
Technologies Tracked
6921897
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 6921897 companies are using Instant Messaging And Chat tools. G Suite with 75.64% market share (5236064 customers), Slack with 8.73% market share (604502 customers), Zoho Mail with 3.14% market share (217567 customers).
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3736122 companies), 20 - 49 employees (1487094 companies), 100 - 249 employees (597174 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 3211356 (59.71%), United Kingdom with 459738 (8.55%), India with 308037 (5.73%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (48602), Digital Marketing (35049), Social Media (32347).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | G Suite | 5236064 | 75.64 |
| 2 | Slack | 604502 | 8.73 |
| 3 | Zoho Mail | 217567 | 3.14 |
| 4 | Zendesk | 174689 | 2.52 |
| 5 | Intercom | 151307 | 2.19 |
| 6 | Microsoft Teams | 73517 | 1.06 |
| 7 | Tidio | 73181 | 1.06 |
| 8 | Snapchat | 49821 | 0.72 |
| 9 | Skype | 39233 | 0.57 |
| 10 | Crisp | 37217 | 0.54 |
| 11 | Zoho SalesIQ | 33413 | 0.48 |
| 12 | LiveChat | 32145 | 0.46 |
| 13 | Podium | 21059 | 0.30 |
| 14 | Smartsupp Live Chat | 19190 | 0.28 |
| 15 | GetSiteControl | 15004 | 0.22 |
| 16 | Salesforce Service Cloud | 12228 | 0.18 |
| 17 | Drift | 11233 | 0.16 |
| 18 | Freshchat | 10293 | 0.15 |
| 19 | Pure Chat | 10150 | 0.15 |
| 20 | Bitrix24 | 9444 | 0.14 |
| 21 | Skype for Business | 7861 | 0.11 |
| 22 | LiveAgent | 6845 | 0.10 |
| 23 | Re:amaze | 6774 | 0.10 |
| 24 | Zoho Desk | 6057 | 0.09 |
| 25 | Workplace by Facebook | 6053 | 0.09 |
| 26 | Userlike Live Chat | 5578 | 0.08 |
| 27 | LivePerson | 4177 | 0.06 |
| 28 | Zimbra | 3861 | 0.06 |
| 29 | Genesys PureCloud | 3569 | 0.05 |
| 30 | Five9 | 3350 | 0.05 |
| 31 | Provide Support | 3009 | 0.04 |
| 32 | Podio | 2827 | 0.04 |
| 33 | Front | 2622 | 0.04 |
| 34 | SnapEngage | 2251 | 0.03 |
| 35 | Comm100 Live Chat | 2050 | 0.03 |
| 36 | Chaport | 1943 | 0.03 |
| 37 | CallPage | 1617 | 0.02 |
| 38 | Jive | 1496 | 0.02 |
| 39 | Beekeeper | 1383 | 0.02 |
| 40 | Kayako | 1269 | 0.02 |
| 41 | HelpCrunch | 1127 | 0.02 |
| 42 | Rocket.Chat | 1046 | 0.02 |
| 43 | Helpshift | 974 | 0.01 |
| 44 | LiveHelpNow | 935 | 0.01 |
| 45 | Topi | 907 | 0.01 |
| 46 | HipChat | 900 | 0.01 |
| 47 | Chatlio | 775 | 0.01 |
| 48 | OnePlace | 762 | 0.01 |
| 49 | Zoho Meeting | 712 | 0.01 |
| 50 | inSided | 674 | 0.01 |
| 51 | HappyFox Chat | 645 | 0.01 |
| 52 | Mattermost | 643 | 0.01 |
| 53 | RumbleTalk | 528 | 0.01 |
| 54 | Nextiva | 509 | 0.01 |
| 55 | iAdvize | 465 | 0.01 |
| 56 | Velaro | 420 | 0.01 |
| 57 | WhosOn | 289 | 0.00 |
| 58 | Subiz | 274 | 0.00 |
| 59 | Zoho Connect | 258 | 0.00 |
| 60 | LiveCall | 249 | 0.00 |
| 61 | SendBird | 247 | 0.00 |
| 62 | REVE Chat | 214 | 0.00 |
| 63 | SAP Jam | 205 | 0.00 |
| 64 | Heymarket | 204 | 0.00 |
| 65 | ProProfs Chat | 189 | 0.00 |
| 66 | TextUs | 143 | 0.00 |
| 67 | Elium | 112 | 0.00 |
| 68 | Glip | 106 | 0.00 |
| 69 | Onstream Webinars | 105 | 0.00 |
| 70 | Zingle | 100 | 0.00 |
| 71 | eXo Platform | 99 | 0.00 |
| 72 | Noodle | 99 | 0.00 |
| 73 | Wix Answers | 94 | 0.00 |
| 74 | Zoho Cliq | 88 | 0.00 |
| 75 | JivoChat | 86 | 0.00 |
| 76 | UJET | 81 | 0.00 |
| 77 | AsisteClick | 63 | 0.00 |
| 78 | LiveHelp | 58 | 0.00 |
| 79 | Wire | 52 | 0.00 |
| 80 | Chat Outsource | 49 | 0.00 |
| 81 | Clinked | 48 | 0.00 |
| 82 | Solvemate | 47 | 0.00 |
| 83 | ChatWork | 40 | 0.00 |
| 84 | Bold360 | 39 | 0.00 |
| 85 | Hall | 37 | 0.00 |
| 86 | Hibox | 36 | 0.00 |
| 87 | Taskworld | 34 | 0.00 |
| 88 | Diligent Messenger | 33 | 0.00 |
| 89 | Zyncro | 31 | 0.00 |
| 90 | Acquire | 19 | 0.00 |
| 91 | Stride | 18 | 0.00 |
| 92 | Nefsis | 16 | 0.00 |
| 93 | Whisbi | 16 | 0.00 |
| 94 | Adsoup Sales | 13 | 0.00 |
| 95 | Fleep | 13 | 0.00 |
| 96 | Communifire | 13 | 0.00 |
| 97 | Azendoo | 11 | 0.00 |
| 98 | TeamWox | 11 | 0.00 |
| 99 | NABD System | 9 | 0.00 |
| 100 | Quire | 8 | 0.00 |
| 101 | Flock - Helloflock.com | 7 | 0.00 |
| 102 | Acobot | 7 | 0.00 |
| 103 | PlanDone | 5 | 0.00 |
| 104 | Team on the Run | 5 | 0.00 |
| 105 | Callmaker | 5 | 0.00 |
| 106 | giosg Live Chat | 4 | 0.00 |
| 107 | Responcierge | 4 | 0.00 |
| 108 | Sellsy Teamwork | 4 | 0.00 |
| 109 | Workhive | 4 | 0.00 |
| 110 | MOOVIA | 3 | 0.00 |
| 111 | Chatfuel | 3 | 0.00 |
| 112 | Powermemo | 3 | 0.00 |
| 113 | CD Messenger | 2 | 0.00 |
| 114 | Minsh | 2 | 0.00 |
| 115 | Quiq Messaging | 2 | 0.00 |
| 116 | Bolste | 2 | 0.00 |
| 117 | SnapComms | 2 | 0.00 |
| 118 | cingo.me | 2 | 0.00 |
| 119 | viCloning | 2 | 0.00 |
| 120 | Cingo | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zoho Mail. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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