Intercom
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more
Market Share of Intercom
Current Customer(s)
174015
Market Share (Est.)
4.82%
Ranking
#4
Top Competitors and Alternatives of Intercom
The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 57.90%, Slack with 16.48%, Zendesk with 5.14% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 2090345 | 57.90% | Intercom vs G Suite |
| Slack | 595197 | 16.48% | Intercom vs Slack |
| Zendesk | 185685 | 5.14% | Intercom vs Zendesk |
| Microsoft Teams | 75164 | 2.08% | Intercom vs Microsoft Teams |
| Tidio | 74065 | 2.05% | Intercom vs Tidio |
| Snapchat | 50877 | 1.41% | Intercom vs Snapchat |
| Skype | 39104 | 1.08% | Intercom vs Skype |
| Crisp | 34615 | 0.96% | Intercom vs Crisp |
| LiveChat | 34179 | 0.95% | Intercom vs LiveChat |
| Zoho SalesIQ | 33460 | 0.93% | Intercom vs Zoho SalesIQ |
| Podium | 23872 | 0.66% | Intercom vs Podium |
| Smartsupp Live Chat | 19488 | 0.54% | Intercom vs Smartsupp Live Chat |
| GetSiteControl | 14796 | 0.41% | Intercom vs GetSiteControl |
| Drift | 13322 | 0.37% | Intercom vs Drift |
| Salesforce Service Cloud | 11985 | 0.33% | Intercom vs Salesforce Service Cloud |
| Genesys PureCloud | 11901 | 0.33% | Intercom vs Genesys PureCloud |
| Zoho Mail | 10527 | 0.29% | Intercom vs Zoho Mail |
| Freshchat | 10524 | 0.29% | Intercom vs Freshchat |
| Pure Chat | 9794 | 0.27% | Intercom vs Pure Chat |
| Bitrix24 | 9769 | 0.27% | Intercom vs Bitrix24 |
Popular Comparisons
Top Competitors and Alternatives of Intercom
The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 57.90%, Slack with 16.48%, Zendesk with 5.14% market share.
Intercom vs G Suite
Intercom vs Slack
Intercom vs Zendesk
Intercom vs Microsoft Teams
Intercom vs Tidio
Intercom vs Snapchat
Intercom vs Skype
Intercom vs Crisp
Customers of Intercom
Around the world in 2026, over 172818 companies have started using Intercom as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Macquarie Group | 10,000+ | Sydney | New South Wales | Australia |     |
| Xerox | 10,000+ | Norwalk | Connecticut | United States | |
| Goodwill Industries International | 10,000+ | Rockville | Maryland | United States | |
| UMass Memorial Health | 10,000+ | Southbridge | Massachusetts | United States | |
| Freudenberg | 10,000+ | Weinheim | Baden-Wuerttemberg | Germany | |
| Norfolk Southern | 10,000+ | Atlanta | Georgia | United States | |
| AAPC | 10,000+ | Salt Lake City | Utah | United States | |
| BWH | 10,000+ | Boston | Massachusetts | United States | |
| JobScore | 10,000+ | San Francisco | California | United States | |
| CodeSee | 10,000+ | San Francisco | California | United States | |
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Intercom Customers by Products and Services
The top three products and services offering customers that use Intercom for Instant Messaging And Chat are Marketing (1136), Saas (949), Software (744).
Customers
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Intercom Customers by Employee Size
The majority of Intercom's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (102312 companies), 20 - 49 employees (30353 companies), 10 - 19 employees (12111 companies).
Employee Size
Intercom Customers by Geography
The top three geographies of Intercom for instant-messaging-chat are the United States with 89529(62.57%), United Kingdom with 15055(10.52%), France with 6679(4.67%) customers respectively.
Customers
Employees of Intercom
Also see other Products/Services by Intercom in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Intercom competitors?
Intercom’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs G Suite Intercom vs Slack Intercom vs Zendesk.
What is Intercom customer distribution based on company size?
What is Intercom market share in the instant-messaging-chat?
What are the top countries that use Intercom?
What are the top industries that use Intercom?
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