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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Instant Messaging And Chat
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Market Share of Intercom

Current Customer(s)

163913

Market Share (Est.)

4.72%

Ranking

#4

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite200129757.59%Intercom vs G Suite
Slack59616517.16%Intercom vs Slack
Zendesk1715044.94%Intercom vs Zendesk
Microsoft Teams753832.17%Intercom vs Microsoft Teams
Tidio703362.02%Intercom vs Tidio
Snapchat500821.44%Intercom vs Snapchat
Skype385441.11%Intercom vs Skype
Crisp342990.99%Intercom vs Crisp
Zoho SalesIQ319380.92%Intercom vs Zoho SalesIQ
LiveChat306680.88%Intercom vs LiveChat
Podium223380.64%Intercom vs Podium
Smartsupp Live Chat184180.53%Intercom vs Smartsupp Live Chat
GetSiteControl141240.41%Intercom vs GetSiteControl
Drift117230.34%Intercom vs Drift
Salesforce Service Cloud106130.31%Intercom vs Salesforce Service Cloud
Freshchat102780.30%Intercom vs Freshchat
Zoho Mail102710.30%Intercom vs Zoho Mail
Bitrix2493590.27%Intercom vs Bitrix24
Pure Chat93110.27%Intercom vs Pure Chat
Genesys PureCloud92670.27%Intercom vs Genesys PureCloud
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.

Intercom vs G Suite

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Intercom vs Slack

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Intercom vs Zendesk

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Intercom vs Microsoft Teams

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Intercom vs Tidio

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Intercom vs Snapchat

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Intercom vs Skype

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Intercom vs Crisp

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Customers of Intercom

Around the world in 2026, over 163552 companies have started using Intercom as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
HII10,000+Newport NewsVirginiaUnited States
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Hunter Douglas N.V.10,000+RotterdamSouth HollandNetherlands
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American Airlines10,000+Fort WorthTexasUnited States
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Dunnes Stores10,000+DublinLeinsterIreland
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Metropolitan Transportation Authority10,000+New York CityNew YorkUnited States
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Menards10,000+Eau ClaireWisconsinUnited States
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Carvana10,000+TempeArizonaUnited States
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ModSquad10,000+SacramentoCaliforniaUnited States
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Duke University10,000+DurhamNorth CarolinaUnited States
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Cognizant10,000+TeaneckNew JerseyUnited States
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Instant Messaging And Chat are Marketing (1120), Saas (927), Software (735).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (95686 companies), 20 - 49 employees (29689 companies), 100 - 249 employees (11258 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for instant-messaging-chat are the United States with 83750(61.89%), United Kingdom with 14470(10.69%), Canada with 6577(4.86%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Sales Management
Customer Experience
Live Chat
Communication
Mobile Marketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs G Suite Intercom vs Slack Intercom vs Zendesk.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the instant-messaging-chat?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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