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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Instant Messaging And Chat
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Market Share of Intercom

Current Customer(s)

161360

Market Share (Est.)

4.55%

Ranking

#4

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite198208155.84%Intercom vs G Suite
Slack59283216.70%Intercom vs Slack
Zendesk1804145.08%Intercom vs Zendesk
Microsoft Teams1154573.25%Intercom vs Microsoft Teams
Tidio674341.90%Intercom vs Tidio
Snapchat601041.69%Intercom vs Snapchat
Skype581681.64%Intercom vs Skype
Crisp326060.92%Intercom vs Crisp
Zoho SalesIQ305540.86%Intercom vs Zoho SalesIQ
LiveChat294490.83%Intercom vs LiveChat
Podium216550.61%Intercom vs Podium
Smartsupp Live Chat179500.51%Intercom vs Smartsupp Live Chat
Salesforce Service Cloud158950.45%Intercom vs Salesforce Service Cloud
Zoho Mail141310.40%Intercom vs Zoho Mail
GetSiteControl133910.38%Intercom vs GetSiteControl
Skype for Business130790.37%Intercom vs Skype for Business
Drift118950.34%Intercom vs Drift
Genesys PureCloud105540.30%Intercom vs Genesys PureCloud
Freshchat102730.29%Intercom vs Freshchat
Bitrix24100430.28%Intercom vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.

Intercom vs G Suite

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Intercom vs Slack

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Intercom vs Zendesk

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Intercom vs Microsoft Teams

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Intercom vs Tidio

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Intercom vs Snapchat

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Intercom vs Skype

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Intercom vs Crisp

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Customers of Intercom

Around the world in 2026, over 160967 companies have started using Intercom as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Maryland Medical System10,000+BaltimoreMarylandUnited States
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Webuild10,000+RozzanoLombardyItaly
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Capgemini10,000+ParisIle-de-FranceFrance
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Freelancer.com10,000+SydneyNew South WalesAustralia
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Nintendo10,000+RedmondWashingtonUnited States
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Food City / KVAT Foods Inc.10,000+AbingdonVirginiaUnited States
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ZKTeco Inc10,000+HebeiPeople's Republic of China
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Toronto Metropolitan University10,000+TorontoOntarioCanada
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Creditreform Group10,000+NeussNorth Rhine-WestphaliaGermany
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Verisure10,000+VersoixGenevaSwitzerland
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Instant Messaging And Chat are Marketing (1102), Saas (948), Software (741).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (92985 companies), 20 - 49 employees (28961 companies), 100 - 249 employees (11447 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for instant-messaging-chat are the United States with 82639(62.09%), United Kingdom with 14261(10.71%), Canada with 6515(4.89%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Customer Engagement
Sales Enablement
Communication
Sales Management
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs G Suite Intercom vs Slack Intercom vs Zendesk.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the instant-messaging-chat?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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