Freshchat
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, ...Read more
Market Share of Freshchat
Current Customer(s)
10273
Market Share (Est.)
0.29%
Ranking
#20
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 1982081 | 55.84% | Freshchat vs G Suite |
| Slack | 592832 | 16.70% | Freshchat vs Slack |
| Zendesk | 180414 | 5.08% | Freshchat vs Zendesk |
| Intercom | 161360 | 4.55% | Freshchat vs Intercom |
| Microsoft Teams | 115457 | 3.25% | Freshchat vs Microsoft Teams |
| Tidio | 67434 | 1.90% | Freshchat vs Tidio |
| Snapchat | 60104 | 1.69% | Freshchat vs Snapchat |
| Skype | 58168 | 1.64% | Freshchat vs Skype |
| Crisp | 32606 | 0.92% | Freshchat vs Crisp |
| Zoho SalesIQ | 30554 | 0.86% | Freshchat vs Zoho SalesIQ |
| LiveChat | 29449 | 0.83% | Freshchat vs LiveChat |
| Podium | 21655 | 0.61% | Freshchat vs Podium |
| Smartsupp Live Chat | 17950 | 0.51% | Freshchat vs Smartsupp Live Chat |
| Salesforce Service Cloud | 15895 | 0.45% | Freshchat vs Salesforce Service Cloud |
| Zoho Mail | 14131 | 0.40% | Freshchat vs Zoho Mail |
| GetSiteControl | 13391 | 0.38% | Freshchat vs GetSiteControl |
| Skype for Business | 13079 | 0.37% | Freshchat vs Skype for Business |
| Drift | 11895 | 0.34% | Freshchat vs Drift |
| Genesys PureCloud | 10554 | 0.30% | Freshchat vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.28% | Freshchat vs Bitrix24 |
Popular Comparisons
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
Freshchat vs G Suite
Freshchat vs Slack
Freshchat vs Zendesk
Freshchat vs Intercom
Freshchat vs Microsoft Teams
Freshchat vs Tidio
Freshchat vs Snapchat
Freshchat vs Skype
Customers of Freshchat
Around the world in 2026, over 10232 companies have started using Freshchat as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Ibex | 10,000+ | Karachi | Sindh | Pakistan |     |
| Concentrix | 10,000+ | Newark | California | United States | |
| Tahto | 10,000+ | Goiania | Goias | Brazil | |
| University Of Missouri System | 10,000+ | Esther | Missouri | United States | |
| HCL | 10,000+ | Noida | Uttar Pradesh | India | |
| PW | 10,000+ | Noida | Uttar Pradesh | India | |
| Emerald Publishing | 10,000+ | Leeds | England | United Kingdom | |
| Informa | 10,000+ | London | England | United Kingdom | |
| Decathlon | 10,000+ | Croix | Hauts-de-France | France | |
| PhonePe | 10,000+ | Bengaluru | Karnataka | India | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Freshchat Customers by Products and Services
The top three products and services offering customers that use Freshchat for Instant Messaging And Chat are Ecommerce (99), Marketing (99), Digital Marketing (88).
Customers
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Freshchat Customers by Employee Size
The majority of Freshchat's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (3606 companies), 20 - 49 employees (2821 companies), 100 - 249 employees (1560 companies).
Employee Size
Freshchat Customers by Geography
The top three geographies of Freshchat for instant-messaging-chat are the United States with 3063(39.83%), Netherlands with 1201(15.62%), India with 938(12.20%) customers respectively.
Customers
Employees of Freshchat
Also see other Products/Services by Freshchat in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Freshchat competitors?
Freshchat’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs G Suite Freshchat vs Slack Freshchat vs Zendesk.
What is Freshchat customer distribution based on company size?
What is Freshchat market share in the instant-messaging-chat?
What are the top countries that use Freshchat?
What are the top industries that use Freshchat?
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