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Freshchat

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Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, ...Read more

Instant Messaging And Chat
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Market Share of Freshchat

Current Customer(s)

10278

Market Share (Est.)

0.30%

Ranking

#17

Top Competitors and Alternatives of Freshchat

The top three of Freshchat’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite200129757.59%Freshchat vs G Suite
Slack59616517.16%Freshchat vs Slack
Zendesk1715044.94%Freshchat vs Zendesk
Intercom1639134.72%Freshchat vs Intercom
Microsoft Teams753832.17%Freshchat vs Microsoft Teams
Tidio703362.02%Freshchat vs Tidio
Snapchat500821.44%Freshchat vs Snapchat
Skype385441.11%Freshchat vs Skype
Crisp342990.99%Freshchat vs Crisp
Zoho SalesIQ319380.92%Freshchat vs Zoho SalesIQ
LiveChat306680.88%Freshchat vs LiveChat
Podium223380.64%Freshchat vs Podium
Smartsupp Live Chat184180.53%Freshchat vs Smartsupp Live Chat
GetSiteControl141240.41%Freshchat vs GetSiteControl
Drift117230.34%Freshchat vs Drift
Salesforce Service Cloud106130.31%Freshchat vs Salesforce Service Cloud
Zoho Mail102710.30%Freshchat vs Zoho Mail
Bitrix2493590.27%Freshchat vs Bitrix24
Pure Chat93110.27%Freshchat vs Pure Chat
Genesys PureCloud92670.27%Freshchat vs Genesys PureCloud
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Popular Comparisons

Top Competitors and Alternatives of Freshchat

The top three of Freshchat’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.

Freshchat vs G Suite

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Freshchat vs Slack

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Freshchat vs Zendesk

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Freshchat vs Intercom

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Freshchat vs Microsoft Teams

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Freshchat vs Tidio

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Freshchat vs Snapchat

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Freshchat vs Skype

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Customers of Freshchat

Around the world in 2026, over 10240 companies have started using Freshchat as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Yamaha Corporation10,000+HamamatsuShizuokaJapan
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Echobox10,000+LondonEnglandUnited Kingdom
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Channelplay10,000+GurgaonHaryanaIndia
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Lembaga Zakat Nasional - LAZISMU10,000+DepokWest JavaIndonesia
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Frasers Group10,000+LondonEnglandUnited Kingdom
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University Of Roehampton10,000+LondonEnglandUnited Kingdom
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Upgrad International10,000+Washington, D.C.Washington, D.C.United States
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Brenntag10,000+EssenNorth Rhine-WestphaliaGermany
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Foschini Group Ltd10,000+Cape TownWestern CapeSouth Africa
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LSC Communications10,000+San FranciscoCaliforniaUnited States
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Freshchat Customers by Products and Services

The top three products and services offering customers that use Freshchat for Instant Messaging And Chat are Ecommerce (98), Marketing (98), E-Commerce (81).

Customers

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Freshchat Customers by Employee Size

The majority of Freshchat's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (3705 companies), 20 - 49 employees (2850 companies), 100 - 249 employees (1520 companies).

Employee Size

Freshchat Customers by Geography

The top three geographies of Freshchat for instant-messaging-chat are the United States with 3077(39.84%), Netherlands with 1212(15.69%), United Kingdom with 938(12.15%) customers respectively.

Customers

Employees of Freshchat

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Also see other Products/Services by Freshchat in:

Live Chat
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Freshchat competitors?

Freshchat’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs G Suite Freshchat vs Slack Freshchat vs Zendesk.

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What is Freshchat customer distribution based on company size?

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What is Freshchat market share in the instant-messaging-chat?

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What are the top countries that use Freshchat?

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What are the top industries that use Freshchat?

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