Freshchat
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, ...Read more
Market Share of Freshchat
Current Customer(s)
11046
Market Share (Est.)
0.18%
Ranking
#18
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 4866399 | 78.12% | Freshchat vs G Suite |
| Slack | 373626 | 6.00% | Freshchat vs Slack |
| Zoho Mail | 206817 | 3.32% | Freshchat vs Zoho Mail |
| Zendesk | 164707 | 2.64% | Freshchat vs Zendesk |
| Intercom | 134900 | 2.17% | Freshchat vs Intercom |
| Tidio | 69085 | 1.11% | Freshchat vs Tidio |
| Microsoft Teams | 47674 | 0.77% | Freshchat vs Microsoft Teams |
| Snapchat | 44420 | 0.71% | Freshchat vs Snapchat |
| Skype | 37564 | 0.60% | Freshchat vs Skype |
| LiveChat | 33313 | 0.53% | Freshchat vs LiveChat |
| Zoho SalesIQ | 32804 | 0.53% | Freshchat vs Zoho SalesIQ |
| Podium | 26452 | 0.42% | Freshchat vs Podium |
| Crisp | 24641 | 0.40% | Freshchat vs Crisp |
| Smartsupp Live Chat | 17390 | 0.28% | Freshchat vs Smartsupp Live Chat |
| Drift | 16012 | 0.26% | Freshchat vs Drift |
| GetSiteControl | 14071 | 0.23% | Freshchat vs GetSiteControl |
| Pure Chat | 11131 | 0.18% | Freshchat vs Pure Chat |
| Salesforce Service Cloud | 9090 | 0.15% | Freshchat vs Salesforce Service Cloud |
| Bitrix24 | 8353 | 0.13% | Freshchat vs Bitrix24 |
| LiveAgent | 6663 | 0.11% | Freshchat vs LiveAgent |
Popular Comparisons
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.
Freshchat vs G Suite
Freshchat vs Slack
Freshchat vs Zoho Mail
Freshchat vs Zendesk
Freshchat vs Intercom
Freshchat vs Tidio
Freshchat vs Microsoft Teams
Freshchat vs Snapchat
Customers of Freshchat
Around the world in 2025, over 11046 companies have started using Freshchat as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Nielsen Consumer | 10,000+ | Chicago | Illinois | United States |     |
| The School District Of Lee County | 10,000+ | Fort Myers | Florida | United States | |
| City Of Austin | 10,000+ | Austin | Texas | United States | |
| University Of Missouri System | 10,000+ | Esther | Missouri | United States | |
| Hikvision | 10,000+ | Hangzhou | Zhejiang | People's Republic of China | |
| Senac | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| Payless Holdings | 10,000+ | Topeka | Kansas | United States | |
| NBA | 10,000+ | New York City | New York | United States | |
| University Of Missouri | 10,000+ | Esther | Missouri | United States | |
| SABC | 5,000 - 9,999 | Johannesburg | Gauteng | South Africa | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Freshchat Customers by Products and Services
The top three products and services offering customers that use Freshchat for Instant Messaging And Chat are Marketing (123), E-Commerce (109), Digital Marketing (97).
Customers
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Freshchat Customers by Employee Size
The majority of Freshchat's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (3505 companies), 20 - 49 employees (3173 companies), 100 - 249 employees (1454 companies).
Employee Size
Freshchat Customers by Geography
The top three geographies of Freshchat for instant-messaging-chat are the United States with 3439(41.69%), India with 1107(13.42%), United Kingdom with 1034(12.53%) customers respectively.
Customers
Employees of Freshchat
Also see other Products/Services by Freshchat in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Freshchat competitors?
Freshchat’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs G Suite Freshchat vs Slack Freshchat vs Zoho Mail.
What is Freshchat customer distribution based on company size?
What is Freshchat market share in the instant-messaging-chat?
What are the top countries that use Freshchat?
What are the top industries that use Freshchat?
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