Question 1

What are the different markets in which
        Podium and
        Freshchat compete against each other?

Accepted Answer

Podium and
        Freshchat compete against each other in
        the Instant Messaging And Chat, Customer Experience, Customer Satisfaction Ratings, Live Chat, Reputation Management.

Question 2

How does the market share of
        Podium
        and Freshchat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Podium has a
        0.42%
        market share in comparison to
        Freshchat’s
        0.18%.
        Since it has a better market share coverage,
        Podium holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Freshchat holds the
        18th spot.

Question 3

How many customers are acquired by
        Podium and
        Freshchat in the
        Instant Messaging And Chat segment?

Accepted Answer

Podium has
        26,452 customers and
        Freshchat has
        11,046 customers in the
        Instant Messaging And Chat
        segment. Podium has
        15406 more customers than
        Freshchat in this category.

Question 4

What are the countries in which
        Podium and
        Freshchat has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
Freshchat has more customers in United States, India and United Kingdom.

Podium Vs Freshchat : In-Depth Comparison

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Comparing the customer bases of Podium and Freshchat

Comparing the market share of Podium and Freshchat

Compare Podium vs Freshchat customers by geography

Customer Movements for this month

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