Categories where Zendesk and Freshchat compete
Zendesk
Comparing the customer bases of Zendesk and Freshchat, we can see that Zendesk has 164474 customer(s), while Freshchat has 11054 customer(s). In the Instant Messaging And Chat category, with 164474 customer(s) Zendesk stands at 3rd place by ranking, while Freshchat with 11054 customer(s), is at the 18th place.
Zendesk
3rd
164474 Customer
Freshchat
18th
11054 Customer
Zendesk has a 3.27% market share in the Instant Messaging And Chat category, while Freshchat has a 0.22% market share in the same space.
Comparing Zendesk and Freshchat customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Freshchat has more customers in United States.
Zendesk
Freshchat
Gain actionable insights about the buying patterns of Zendesk vs Freshchat’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
Freshchat
New
39 Customer
Lost
117 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Freshchat compete against each other?
Zendesk and Freshchat compete against each other in the Instant Messaging And Chat, Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Freshchat compare in the Instant Messaging And Chat market?
How many customers are acquired by Zendesk and Freshchat in the Instant Messaging And Chat segment?
What are the countries in which Zendesk and Freshchat has more customers?
6Sense Chrome Extension
Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.
Install Now