Zendesk

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Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productiv...ity, and increase customer satisfaction. Read more

Top Competitors and Alternatives of Zendesk

The top three of Zendesk’s competitors in the Instant Messaging And Chat category are G Suite with 71.49%, Slack with 9.05%, Zoho Mail with 2.58% market share.

    Top Competitors and Alternatives of Zendesk

    The top three of Zendesk’s competitors in the Instant Messaging And Chat category are G Suite with 71.49%, Slack with 9.05%, Zoho Mail with 2.58% market share.

    Customers of Zendesk

    Around the world in 2023, over 121557 companies have started using Zendesk as Instant Messaging And Chat tool.

    Customers Employee Range City Region Country Social Links
    Sensata Technologies Holding Plc 10,000+ Attleboro Massachusetts United States
    Cathay Pacific Airways 10,000+ Hong Kong Hong Kong Sar People's Republic Of China
    Hays plc 10,000+ London England United Kingdom
    JB Hi-Fi 10,000+ Chadstone Victoria Australia
    3rd Eye 10,000+ Austin Texas United States
    Trane 10,000+ Davidson North Carolina United States
    DJI 10,000+ Shenzhen Guangdong People's Republic Of China
    Cotton On Group 10,000+ Melbourne Victoria Australia
    LATAM Airlines 10,000+ Santiago Santiago Metropolitan Chile
    Nvidia Corporation 10,000+ Santa Clara California United States

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    Zendesk Customers by Industry

    The three top industries that use Zendesk for Instant Messaging And Chat are Marketing (2422), Technology (2093), E-Commerce (1817).

    Zendesk Customers by Employee Size

    The majority of Zendesk’s customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (61889 companies), 20 - 49 employees (46561 companies), 100 - 249 employees (20645 companies).

    Zendesk Customers by Geography

    The top three geographies of Zendesk for instant-messaging-chat are the United States with 78189(41.82%), United Kingdom with 16728(8.95%), India with 7424(3.97%) customers respectively.

    Employees of Zendesk

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Zendesk competitors?

    Zendesk’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs G Suite Zendesk vs Slack Zendesk vs Zoho Mail .

    What is Zendesk customer distribution based on company size?

    The majority of Zendesk’s customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (61889 companies), 20 - 49 employees (46561 companies), 100 - 249 employees (20645 companies). You can view a distribution chart of Zendesk customers by company size here.

    What is Zendesk market share in the instant-messaging-chat?

    Zendesk has market share of 4.02% in instant-messaging-chat market. Zendesk competes with 132 competitor tools in instant-messaging-chat category. The top alternatives for Zendesk instant-messaging-chat tool are G Suite with 71.49%, Slack with 9.05%, Zoho Mail with 2.58% market share.

    What are the top industries that use Zendesk?

    Top industries that use Zendesk for instant-messaging-chat are Marketing (2422), Technology (2093), E-Commerce (1817).

    What are the top countries that use Zendesk?

    Around the world in 2023, over 121557 companies have started using Zendesk as instant-messaging-chat tool. Companies using Zendesk for instant-messaging-chat are majorly from United States with 78189 customers. 41.82% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 16728(8.95%) and 7424(3.97%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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