Zendesk Vs Bitrix24 : In-Depth Comparison

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Categories where Zendesk and Bitrix24 compete

Contact Center
Instant Messaging And Chat
Knowledge Management
Business Phone Systems
Communication

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Zendesk

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Comparing the customer bases of Zendesk and Bitrix24

Comparing the customer bases of Zendesk and Bitrix24, we can see that Zendesk has 169762 customer(s), while Bitrix24 has 22000 customer(s). In the Instant Messaging And Chat category, with 169762 customer(s) Zendesk stands at 3rd place by ranking, while Bitrix24 with 22000 customer(s), is at the 13th place.

Zendesk

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3rd

169762 Customer

Bitrix24

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13th

22000 Customer

Comparing the market share of Zendesk and Bitrix24

Zendesk has a 3.36% market share in the Instant Messaging And Chat category, while Bitrix24 has a 0.44% market share in the same space.

Compare Zendesk vs Bitrix24 customers by geography

Comparing Zendesk and Bitrix24 customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Bitrix24 has more customers in Russia.

Zendesk

Bitrix24

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Bitrix24’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

Bitrix24

New

76 Customer

Lost

98 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Bitrix24 compete against each other?

Zendesk and Bitrix24 compete against each other in the Contact Center, Instant Messaging And Chat, Knowledge Management, Business Phone Systems, Communication.

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How does the market share of Zendesk and Bitrix24 compare in the Instant Messaging And Chat market?

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How many customers are acquired by Zendesk and Bitrix24 in the Instant Messaging And Chat segment?

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What are the countries in which Zendesk and Bitrix24 has more customers?

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