Zendesk Vs Freshchat : In-Depth Comparison
Categories where Zendesk and Freshchat compete
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Zendesk
Comparing the customer bases of Zendesk and Freshchat
Comparing the customer bases of Zendesk and Freshchat, we can see that Zendesk has 166487 customer(s), while Freshchat has 10983 customer(s). In the Instant Messaging And Chat category, with 166487 customer(s) Zendesk stands at 3rd place by ranking, while Freshchat with 10983 customer(s), is at the 18th place.
Zendesk
3rd
166487 Customer
Freshchat
18th
10983 Customer
Comparing the market share of Zendesk and Freshchat
Zendesk has a 3.32% market share in the Instant Messaging And Chat category, while Freshchat has a 0.22% market share in the same space.
Compare Zendesk vs Freshchat customers by geography
Comparing Zendesk and Freshchat customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Freshchat has more customers in United States.
Zendesk
Freshchat
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs Freshchat’s target audience.
Zendesk
New
737 Customer
Lost
980 Customer
Freshchat
New
32 Customer
Lost
123 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Freshchat compete against each other?
Zendesk and Freshchat compete against each other in the Instant Messaging And Chat, Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Freshchat compare in the Instant Messaging And Chat market?
How many customers are acquired by Zendesk and Freshchat in the Instant Messaging And Chat segment?
What are the countries in which Zendesk and Freshchat has more customers?
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