Question 1

What are the different markets in which
        G Suite and
        Zendesk compete against each other?

Accepted Answer

G Suite and
        Zendesk compete against each other in
        the Instant Messaging And Chat, Applications Suite, Contact Center, Customer Experience, Document Management.

Question 2

How does the market share of
        G Suite
        and Zendesk compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        G Suite has a
        78.12%
        market share in comparison to
        Zendesk’s
        2.64%.
        Since it has a better market share coverage,
        G Suite holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zendesk holds the
        4th spot.

Question 3

How many customers are acquired by
        G Suite and
        Zendesk in the
        Instant Messaging And Chat segment?

Accepted Answer

G Suite has
        4,866,399 customers and
        Zendesk has
        164,707 customers in the
        Instant Messaging And Chat
        segment. G Suite has
        4701692 more customers than
        Zendesk in this category.

Question 4

What are the countries in which
        G Suite and
        Zendesk has more customers?

Accepted Answer

G Suite has more customers in United States, United Kingdom and India.
Zendesk has more customers in United States, United Kingdom and Australia.

G Suite Vs Zendesk : In-Depth Comparison

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Comparing the customer bases of G Suite and Zendesk

Comparing the market share of G Suite and Zendesk

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